• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  Dear Jeff, This did not help in this case. I have uploaded one of the files. The system info is below. The Video is a GoPro 6 file run over handbrake and then a colour corrector. It works fine with Photostory 2013.   System information:Device Name  
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  Here's another. GeneralComplete name                            : S:\2024 holidays\Slideshow Videos and Additional Content\1708 Eagle's Rock.mp4Format                                   : MPEG-4Format profile                           : Base Media /
• SOUND FORGE

  3 answers, most recent on 9/21/2025

  RE: SF17 will not completely load
  Here's what it says: Problem signatureProblem Event Name:    APPCRASHApplication Name:    Audiostudio150.exeApplication Version:    15.0.0.121Application Timestamp:    61bb7210Fault Module Name:    mgxasio4_x64.dllFault Module Version:  
• Movie Studio

  6 answers, most recent on 5/30/2025

  RE: Cannot get to Activation
  @Kat-Rhein Hi . . . . . I have put in my software number . . . . Does this begin with P3- followed by 6 blocks, separated by hyphens, of 5 numbers? If so you enter this as @Gid commented above If not, and you have a series of letters/numbers
• Movie Studio

  8 answers, most recent on 6/6/2024

  [Solved] Imported videos have sound but all frames are black
  Movie Studio 2024 Suite. I tried to import several videos, but the entire videos are black. During playback I can only hear the sound, but the screen stays black. The following video file information was produced by MediaInfo
• Music Maker

  13 answers, most recent on 10/21/2025

  2024 2025 2026 none of them work and support are ignoring my tickets
  I have been a user since 1998 and had 2025 working albeit slowly earlier this year. I upgraded to 2026 and the system froze so reinstalled 2025 that froze so reinstalled 2024 and that worked for a week but froze again today. I've done all the
• ACID

  12 answers, most recent on 9/7/2024

  [Solved] ACID 11 Quits responding.
    Once installed, it locks up and quits working. brand new installation on a gaming computer. below are my computer specs. I get 2 audio and 1 midi track recorded, then i playback the midi to trigger the synth and record that output back into acid.
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  @AAProds @CubeAce I have a similar problem. I am have been using Magix 17.0.1.128 for years but when I am editing and exporting videos longer than about 40 minutes the screen goes black. This happens both while editing and also exporting. I run MEP
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  Here's the latest fault from Perfmon SourceSOUND FORGE Audio Studio 17 SummaryStopped responding and was closed Date‎8/‎5/‎2025 2:17 PM StatusReport sent DescriptionA problem caused this program to stop interacting with Windows.Faulting Application
• Samplitude

  7 answers, most recent on 12/29/2024

  [Solved] Playback along with audio stuttering every 1-3 seconds
  I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for a
• Movie Studio

  14 answers, most recent on 10/29/2024

  RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption
  Hello, here is the MediaInfo data for the original raw footage: GeneralComplete name                            : C:\Users\Beta\Desktop\New folder (2)\Video 12-10-2024, 14 04 56.movFormat                                   : MPEG-4Format
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  here are the last two.. let me know if you want/need more: DescriptionFaulting Application Path:    C:\Program Files\SOUND FORGE\SOUND FORGE Pro 18\Forge18.exe Problem signatureProblem Event Name:    APPCRASHApplication Name:   
• Audio Cleaning Lab

  3 answers, most recent on 10/7/2023

  [Solved] Sound Forge Cleaning Lab 4 - id3 tags Do Nothing
  I've been trying to create a CD that contains track and album information for several days now. I've tried including that information in several ways - none of which has been effective. Since the only way to know if I've been successful is to burn a
• Samplitude

  7 answers, most recent on 12/29/2024

  RE: [Solved] Playback along with audio stuttering every 1-3 seconds
  I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for
• Movie Studio

  14 answers, most recent on 10/29/2024

  RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption
  Format                                   : MPEG-4Format profile                           : Base MediaCodec ID                                 : isom (isom/avc1)File size                                : 261
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  Source ACID Pro 11.0 Résumé : Ne répond plus et a été fermé Date 12/12/2025 11:22 Statut Rapport envoyé Description Un problème a empêché ce programme d'interagir avec Windows. Chemin d'accès de l'application défaillante : C:\Program Files\ACID\ACID
• SOUND FORGE

  No answers, created on 3/3/2024

  ID3 Editor will not even start. How do I fix this?
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Voiceover commentary in movie
  @Former user Hi Gid . . . . is this media dependant? . . . . Only in so far as the video clip must have separate audio streams - this is the MediaInfo of the sample file I used- I have removed unnecessary data: Multi audio stream audio Complete
• Audio Cleaning Lab

  6 answers, most recent on 3/8/2024

  ID3 Editor will not even start. How do I fix this?
  See above Product was re-installed in last two weeks. version 26.0.0.23 (DP3)
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  10/28/2025 1:08pm Intel - System - 2.2.102104.8 SourceMAGIX Music Maker Premium SummaryStopped working Date‎10/‎30/‎2025 9:49 PM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\MUSIC MAKER 2026
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @PETER-SMITH1397 @johnebaker Update: Now I'm getting the MP4 Activation Failed message after deleting that reg key. I mistakenly thought I had imported an MP4 OK, but it was actually an MPEG 2 in disguise (don't ask! 😂). This is the file I'm trying
• Audio Cleaning Lab

  6 answers, most recent on 3/8/2024

  RE: ID3 Editor will not even start. How do I fix this?
  @Joseph-Boor Hi, To avoid confusion, always indicate the full name of the program. There is no product called ID3 Editor and there are 3 programs that start with the name Sound Forge. The current version of Sound Forge Audio Cleaning Lab 4 is
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  This is the most recent crash description from the Reliability monitor     SourceSamplitude Music Studio SummaryStopped working Date‎30/‎06/‎2025 17:58 StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\Samplitude
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @johnebaker Thank you for getting back to me. It is a desktop running Magix Movie Studio Platinum 2024 (Version 23.0.1.236). I don't know if that's the latest version, as the update option in the program did not respond when clicked. According to