Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

The installer for MMM2014 downloads, but once it starts up, it just stops again with no error messages. The documentation claims it can be installed on vista/7 right through to win11. Am I wrong? Or is the windows version not the issue? I have a

Video Pro X

46 answers, most recent on 5/14/2025

RE: [Solved] VPX16 plays Sony XAVC with no sound

@johnebaker @Marc-Goder @AAProds @CubeAce @Gid Hi Guys,I think I have determined how/why some of you can play these XAVC files with audio and others can't. While you profess that you have never installed K-lite (and I believe you) you have installed

Movie Studio

5 answers, most recent on 11/24/2024

[Solved] MS 2025 Can not install extra content

New install Movie Studio 2025 Platinum, Win10. After selecting Help menu/Install Extra ContentUnable to select the tick boxes in the pop-up UI. Clicking does not work. just makes 'bong' sounds tried logging out and logging back in with desktop Admin

SOUND FORGE

3 answers, most recent on 7/2/2025

RE: [Solved] How to transfer to a new lap top

You need to have a Sound Forge 9 Audio Studio installation file to install on another PC. If it was registered with Sony when you initially get it, log into the Magix Service Center> My Products to download. SF-9 AS is also available to download

SOUND FORGE

4 answers, most recent on 4/11/2025

[Solved] Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro

I just upgraded to Audio Studio 17, installed it successfully, but it will not open on my Windows 11 Pro machine. I also installed it on my Win 11 Home laptop, and it opens and works with no problems.. Am I missing something needed to make it work

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: [Solved] Unable to Activate SF18 Pro after a reformat of my computer

I wanted to thank everyone for their contributions as I received a response from BorisFX support after reaching out earlier, who through internal chanels helped correct the issue with Magix. My email account was re-established correctly and am now

Video Pro X

3 answers, most recent on 12/4/2024

RE: [Solved] Download issue - keep getting same error

@ccolreavy Hello, If you get the above error, try the following: go to: MAGIX Vimapp.Capture.App - Free download and install on Windows | Microsoft Store download and install Magix Vimapp.Capture.App after installing this App, try to install Pro

Movie Studio

4 answers, most recent on 1/7/2025

RE: [Solved] Lost MAGIX Travel Maps App

@roger-baker Hi To add to @Gid's comment 'it's not allowing me to install it again, I'm not sure if you're going to see the same'. Depending on 'how you lost' Travel Maps (TM) you may encounter an issue where you can neither un-install or install

ACID

9 answers, most recent on 1/24/2025

RE: [Solved] Won’t install Sony acid 7

@NTC-LAIDLER Did you download the installer from your Magix customer account?

ACID

7 answers, most recent on 4/25/2026

[Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

Longtime user of Acid Pro 11 here. My Waves plugins like J37 Tape, Api-2500, Puigtec, etc. plugins were all working great up until today when I just purchased 1 new Waves Plugin (today), updated my other ones on Waves Central and now none of the

Movie Studio

8 answers, most recent on 12/27/2025

[Solved] Error while downloading covers from the store ...

My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please

Samplitude

2 answers, most recent on 12/31/2024

[Solved] I broken a DVD of samplitude pro X,I can't install .

I broken a DVD of samplitude pro X,I can't install.Please tell me downloadlink of saplitude pro X,.

Rescue Your Videotapes!

2 answers, most recent on 1/24/2025

[Solved] MPEG2 issue

I have bought the Video Easy Rescue Your Video Taper Version 8.0 sw.5.0.3.113 some time ago but never installed it until today, so I registered it and the registration was confirmed successful. When installing the dongle I was asked to activate the

Movie Studio

8 answers, most recent on 4/10/2026

RE: -14 error

@lighthope It just gives me the same programme I have already downloaded and installed. Are you sure? Did you download and install it?

Movie Studio

6 answers, most recent on 2/7/2026

[Solved] Background app from Magix

Greetings, I'm confused again. A few weeks agok this topic (https://www.magix.info/us/forum/why-does-fabs-exe-need-to-run--992593/#ca2002524) was resurrected. I would have posted this query there but as I can't I won't will I? 😇 In it, after

Samplitude

3 answers, most recent on 1/19/2026

RE: [Solved] Samplitude keeps crashing with ASIO4All

@psychojosh13 Do you use the newest version of ASIO4ALL? You can reset the program settings of Samplitude via its Help menu. If I remember it correctly the menu entry is called "restore default behavior". Be aware, in case you have custom shortcuts

Movie Studio

4 answers, most recent on 10/16/2024

RE: [Solved] Error in Module "VCRUNTIME 140 dll"

@Ladislav-Foglar HI Try re-installing Visual Studio 2015 [14.0] redistibutable, download the latest 2015, 2017, 2019, and 2022 installer from here and install both X86 and X64 versions. HTH John EBForum Moderator

Photostory

One answer, on 12/6/2025

[Solved] PS2026 Fresh Install - Hangs on Initialising slideshow

I have installed Photostory 2026 several times now (using revo uinstaller) and when the application starts, it just hangs on the initializing slideshow. I have left for an hour or so without success. Any ideas on how I can get it past this step and

Other products

One answer, on 11/17/2025

RE: [Solved] Unable to install Independence library on PC (parallels) or Mac

UPDATE: Despite the above warning screens, I have come back to the computer a couple of hours later to find a message saying the library install was successful. And it all works. Might have been user error, but not sure how. Maybe it was downloading

Music Maker

One answer, on 3/7/2026

It Keeps Telling Me To Load Up Installation CD

I have an older version of Magix Music Maker and was trying to put it on my new laptop. I installed it, but when I try to open program, I keep getting a message to reload installation CD Rom and restart program. Why is this happening?

SOUND FORGE

4 answers, most recent on 10/30/2024

[Solved] SF 17 AS does not open after installation

After instalation and activation software loading screen and "audio engine loading" window dissapears and nothing happens. Windows 11 pro 23H2. "Ctrl + shift" combination does not help. Any advice?

Movie Studio

6 answers, most recent on 11/27/2025

RE: [Solved] Cannot install Video Deluxe 2026

@Todd-Crandell Welcome to the Magix users forums. The first "port of call" for support is almost always these forums, where users assist each other where they are able to do so. First, in order to try and help you can you give the full name of that

Movie Studio

35 answers, most recent on 5/7/2025

RE: [Solved] Is there a way to increase the cache?

Hi Gid, I have done an entirely fresh install. I cleared the cache and emptied the temp folder. Apparently the recommendation is to remove previous versions first. So I need not have installed the 24 version on the new PC first. I also turned off