• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  Hi Everyone The official announcemnt of the Magix product changes is here. John EBForum Moderator
• Movie Studio

  One answer, on 2/22/2026

  RE: [Closed] I need my serial number!
  @Yusuf-AlSanad Go to your Magix account https://www.magix.com/us/support/my-service-center/. Hopefully under My products you will find your MSP13 and its serial number. There were two releases of MSP13 - the original Sony Creative Software one and a
• Music Maker

  One answer, on 3/19/2026

  RE: unlimited loop subscription
  @Justin-Potter The cloud provider went down. See here: https://www.magix.info/us/forum/service-status-loops-unlimited--1352683/
• Video Pro X

  One answer, on 12/30/2025

  RE: [Closed] Vegas Pro 23 - Cursor does not move in play
  @David-McKinney Sorry, you are on the wrong forum https://www.magix.info/us/forum/vegas-support-forums-here--1294808/ And when you get there there's already several threads on this, so search and also mention which build you are on.
• Video Pro X

  One answer, on 11/3/2025

  RE: [Closed] Can't drag windows in VegasPro 23 interface
  VP23 has a few things changed but you should be able to achieve what you mention. But you need the Vegas forum https://www.magix.info/us/forum/vegas-support-forums-here--1294808/
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  FWIW, ACL (Audio Cleaning Lab) has it's own forum.https://www.magix.info/us/audio-forum/audio-cleaning-lab/  
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @px41 There seems to be a chance that you'll get a response. See the latest comments here: https://www.magix.info/us/forum/does-magix-have-customer-support--1351596/
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  @Michael-Prindle You mean this thread? https://www.magix.info/us/forum/my-audiostudio16-all-of-a-sudden-failed-to-record--1351618/#ca2003045
• Movie Studio

  5 answers, most recent on 5/5/2025

  RE: [Solved] MEP 2016 Plus - Subdividing 90 Min. HD Interview For Improved Editing
  @CarpentersMate Greetings, The first minute of this tutorial shows how to split the movie https://www.magix.info/us/tutorials/splitting-a-movie-into-several-parts-and-setting-play-options-for-disc--1335309/ Hope it helps. AndyW
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright Scott, FYI, has happened before: https://www.magix.info/us/forum/message-could-not-find-a-part-of-the-program-please-install-again--1351321/ and by the looks, not resolved. I am able to open old projects, and i have the 316 patch
• ACID

  2 answers, most recent on 2/26/2026

  RE: acid pro 8.0 activate serial number
  @kamel-h Bienvenue sur les forums utilisateurs de Magix. Veuillez consulter https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ et suivre les conseils qui y sont donnés. JeffModérateur du
• Movie Studio

  One answer, on 6/13/2024

  RE: [Solved] magix hub stock footage download
  @terry-roberts Hi @johnebaker shared this link in a similar post https://www.magix.info/us/forum/magix-hub-contnet-download--1338522/
• Music Maker

  4 answers, most recent on 2/10/2025

  RE: [Solved] coming up with errors
  @Carl-MParker Welcome to the Magix users forums. This problem is caused by a security setting in your Windows installation. Please read this Support page article. HTH JeffForum Moderator
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il
• Samplitude

  2 answers, most recent on 8/8/2025

  RE: how do i hook up multiple channel in kontakt 8 to work in samplitude 8
  @BRIAN-CEBALLOS A year ago we had a discussion about this with a Kontakt drum plugin. Please check this: https://www.magix.info/de/forum/routing-modern-and-massive-with-magix-samplitude-music-studio-2022--1339365/
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  Was it from YouTube? If so, There was a discussion about Magix Vegas music copyright issues on the Vegas audio forum.
• Off topic

  159 answers, most recent 28 minutes ago

  RE: Magix support has not responded to support tickets for months
  I have just done a google search to find out who is hosting Magix, and found this: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online Services, replacing their legacy, in-house hosting, which was permanently shut
• MAGIX

  No answers, created on 4/10/2026

  magix.info - Announcement – Maintenance Work in April
  We will carry out technical upgrade maintenance on the cloud platform on which magix.info is operated during April. It cannot be ruled out that the site may be unavailable or only partially available during this time. The duration of these effects
• Off topic

  One answer, on 2/21/2026

  RE: [Closed] Vegas pro 23.0 Error code 14 help pls
  @MegaBlazekien You're on the wrong forum. Please go to the Vegas forums https://www.vegascreativesoftware.info/us/news-forum/ Also you've probably been dealing with Magix support whereas Vegas support may be better equipped to help you. There are
• Off topic

  One answer, on 7/7/2025

  RE: [Closed] vegas 22
  https://www.magix.info/us/forum/this-is-not-the-vegas-products-forum-please-read-here-first--1242927/
• Movie Studio

  One answer, on 2/5/2026

  RE: [Closed] Can't register Sony Movie Studio Platinum
  @Karen-Fritz Please read this post on the Magix Vegas forums and follow its advice. Also, please read this pinned post and follow its advice to post any further questions to the Vegas forums. Thank you. This thread will be closed. JeffForum Moderator
• Other products

  One answer, on 5/17/2026

  RE: [Closed] Crashing Vegas 20.0
  @Wes-Selwood Please read https://www.magix.info/us/forum/borisfx-now-owns-vegas-pro-soundforge-acid-pro--1352902/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Off topic

  One answer, on 6/29/2025

  RE: [Closed] LOST email
  https://www.magix.info/us/forum/this-is-not-the-vegas-products-forum-please-read-here-first--1242927/
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  @S-S6754 Hi There was an outage with one of the Magix cloud providers which was causing this issue, see this notification from Magix. Check again, it is now working for me at the time of this comment. John EBForum Moderator