Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Ronald-Bonsack Presumably you have Vegas Movie Studio 11 from Sony Creative Software days in which case you need this thread, which is on the Vegas forum

Off topic

158 answers, most recent on 5/23/2026

RE: Magix support has not responded to support tickets for months

I had high hopes as well, no response for support tickets in months! I cannot register ANY of my older software versions of Sound Forge ACL 1-&-3. I HAD to purchase ACL4 and it to has problems so; should I purchase ANY other Software from

Movie Studio

6 answers, most recent on 4/6/2026

RE: Nvidia GeForce RTX 5060 Mixdown message

@Doug-Algire I doubt that anything changed in your Magix software. It's your NVIDIA driver that changed and "broke" your software rendering with NVIDIA. Did you read what was in the link that vdl-user-v19 provided?

Rescue Your Videotapes!

4 answers, most recent on 4/6/2025

RE: [Solved] Activating MPEG2?

Thank you for your fast answear. Before i saw them, i found this respons on a another question. * Shut down the software and restart it as an administrator .(right mouse button on the software icon, then select "Run as administrator") Try the

Off topic

158 answers, most recent on 5/23/2026

RE: Magix support has not responded to support tickets for months

@Michael-Lockyear I don't understand what you mean with "certain products" from Vegas. Technically, you buy a license for Vegas and additional software is just a free bonus. It doesn't matter if the same bonus software is included in Vegas 23. It

SOUND FORGE

One answer, on 5/8/2026

RE: On Windows 11 activate my Sony AUDIO Sound forge 9 Sft Ware

@michael-habib Welcome to the Magix user to user forums. Sound Forge is now owned by BorisFX so please read this post in the BorisFX forums about how to activate such an old version of the software. BUT, it is very possible that such an old program

ACID

2 answers, most recent on 9/1/2025

[Solved] Zukunft von Acid

Liebes Magix-Team!Nachdem nun wichtige DAWs an Boris abgegeben wurden, würde mich interessieren, wie es um die Zukunft der ACID-Produktfamilie bestellt ist. Ihr habt euch ja von den hochwertigen Programmen getrennt und scheint euch auf

SOUND FORGE

3 answers, most recent on 7/2/2025

[Solved] How to transfer to a new lap top

How can I transfer my software to a new laptop. I have Sound Forge Audio Studio Version 9.0a (Build 131).. Both laptops are HP with Microsoft.

Video Pro X

46 answers, most recent on 5/14/2025

RE: [Solved] VPX16 plays Sony XAVC with no sound

@johnebaker @Marc-Goder @AAProds @CubeAce @Gid Hi Guys,I think I have determined how/why some of you can play these XAVC files with audio and others can't. While you profess that you have never installed K-lite (and I believe you) you have installed

Video Pro X

One answer, on 7/31/2025

[Solved] Sony Vegas Pro 17 upgrade to Vegas Pro 22.

I purchased an upgrade and it doesn't work, reached out to support. The valid key I have in use doesn't work for the upgrade. Anybody else have this fail on their software?

Audio Cleaning Lab

5 answers, most recent on 3/4/2026

[Solved] Download fails for Audio Cleaning Lab MX

I bought MAGIX Audio Cleaning Lab MX in 2012. I need to reinstall due to a hard drive change on my computer. As soon as it starts downloading the installation file, the installation manager stops and the screen disappears. If this software is not

SOUND FORGE

4 answers, most recent on 2/19/2026

RE: Can't activated Sound Forge Audio Studio 9

@Zoran-Angelkovikj Please read https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ and carefully follow its advice to register and activate your software. JeffForum Moderator

SOUND FORGE

One answer, on 4/27/2026

RE: Sound Forge 9.0 reg not working on a new PC

@Tim-Threlfall To my understanding you need to download the installer from your Magix customer account and then need to create an activation code in your account settings. Details can be read

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@SP. I was a alpha/beta tester for Pinnacle Studio, Videostudio Pro and Paintshop pro for over a decade, so have a lot of insight of what happened, especially with Pinnacle Studio where the PM was a good person. And while you don't need a computer

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

RE: Cannot install my software on a new machine - no response to ticket

So if I do not wish (for whatever reasons) to purchase an upgrade then I can no longer use the software I originally purchased? I am not wanting or expecting support I would just like to continue using the software I purchased and paid for or does

SOUND FORGE

9 answers, most recent on 10/16/2025

[Solved] Problem activating Sound Forge 9 using new method

I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between

Video Pro X

One answer, on 4/19/2026

Activation confirmations

Hello everybody and the MAGIX Software Team! I'm excited to start my new adventure with the newly installed Video Pro X as I had just upgraded from "MAGIX Video deluxe 2026 Premium". I'm afraid I have caused some confusion amongst the MAGIX Software

Off topic

5 answers, most recent on 6/3/2026

RE: Is it worth continuing to invest in Magix Software

@DesertSweeper I guess the software will still work over the next couple of years. How often there will be updates needs to be seen, maybe once a year a new version and then a bugfix update in the middle of its lifetime. It was the same back when

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Michael-Schmidt6283 Which software are you asking about? JeffForum Moderator

SOUND FORGE

8 answers, most recent on 3/31/2026

RE: Wave Hammer - Sound Forge 18

Hi @SP. Did BorisFX buy Vegas Creative Software?

ACID

2 answers, most recent on 9/1/2025

RE: [Solved] Zukunft von Acid

Thanks for your reply. Meanwhile I have found some threads that deal with the same subject and it seems to be the case that Acid is dead. The good news are that Acid Music Studio deals very well with modern vsti such as Izotope Ozone 11 and RX.

Off topic

One answer, on 8/10/2025

RE: [Closed] CD Architect 5.2

@Steve-Pabst You need the Vegas forum for your old Sony Creative Software era software. Try here https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/

Movie Studio

4 answers, most recent on 1/12/2026

RE: [Closed] Computer IDD

@stephen-s4481 Computer IDs are generated by the software itself. But this only works for very old software, usually released before 2014. In 2014 serial numbers starting with P3 were introduced. These cannot be activated with a Computer ID.