• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  I have been getting a 'Read Error' Message when clicking on sound loops in MM2025. I tried to send in a ticket about this but always getting a 504 time out. Anybody home over there at magix? I reinstalled the program twice and it still gives me that
• Movie Studio

  15 answers, most recent 10 hours ago

  RE: Video Deluxe 2026 Plus
  The interface and blue splash appears and then gives a "serious program error occured....ACCESS VILOATION"
• Photostory

  17 answers, most recent 10 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Downloaded and installed Nvidia 581.80 and ran trial Photostory 2026. No luck. Same dll error.
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  [Solved] Sound Forge 365 activating and registering
  Last week I purchased the listed program and incorrectly entered the wrong email address. Support staff was able to rectify that challenge and I received an email with the details on downloading the program with serial number, etc. However, after I
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  Done that, didnt work, got the same error.
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  I have a license for VPX 16 so I thought I would try that - same error
• Other products

  2 answers, most recent 6 hours ago

  program magix mp3 deluxe 19 won't open
  program magix mp3 deluxe 19 won't open program - error message at the top states " magix mp3 deluxe 19 doesn't work anymore." I have uninstalled and reinstalled .... it still gives me the same error message. please help !!! i need this program for
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  soundforge 17 error
  while downloading a mp3 file got an error message ,prompting a send notification to Magix but no response on a correction or fix. The software is crashed ,can`t close the program or use. do i uninstall,reinstall need help or would like to buy
• Music Maker

  4 answers, most recent on 3/12/2026

  RE: Loops Unlimited
  I can't pay for my subscription! I get an error!
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  RE: Video easy Video Saver 8
  in device managerMagix Video Converter 3 has error code 39Video Grabber has error code 28
• Photostory

  One answer, on 12/6/2025

  [Solved] PS2026 Fresh Install - Hangs on Initialising slideshow
  I have installed Photostory 2026 several times now (using revo uinstaller) and when the application starts, it just hangs on the initializing slideshow. I have left for an hour or so without success. Any ideas on how I can get it past this step and
• Samplitude

  2 answers, most recent on 5/19/2026

  RE: ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
  @richard-felisko If you tell us the error messages or upload screenshots we might be able to suggest something.
• Movie Studio

  One answer, on 8/8/2025

  [Closed] Error code -24
  During rendering a error pops ip "error code -24"
• Other products

  9 answers, most recent on 9/29/2025

  CD Architect 5.2 cannot register
  I get an error message when trying to register CD Architect 5.2. The error has occurred for multiple attempts since Friday. It reads, " an error occurred during registration Unable to connect to registration server error 22002. I thought that the
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  Error code -14
  I registered it on April 14, 2026 and had been using it without any issues. However, when I tried to run it on May 4, 2026, the error code appeared. It was working fine until May 3, 2026.Please help me resolve this issue.
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John I have tested both RTX and iGPU exports with an 11 min 31s long Project in VPX 17, set up as you described above. The RTX export concluded with no crash, or error messages and played correctly.to the end. The iGPU rendered exported
• Movie Studio

  No answers, created on 7/28/2025

  Export Error
  I have movie studio 2023. It's been working fine and suddenly from yesterday when I export a movie I get an error box saying"Export was canceled due to an error. Error code:"There is no code.These are short videos I'm trying to export, up to a few
• ACID

  5 answers, most recent on 7/29/2024

  [Solved] Error Code: -59 Question
  My Acid 11 will no longer open. Any tips for dealing with "error code -59."
• Movie Studio

  6 answers, most recent on 4/6/2026

  [Solved] Nvidia GeForce RTX 5060 Mixdown message
  Getting error message "Mixdown - Please Update Your Graphics Card Driver" during movie export hardware acceleration with the Nvidia GEFORCE RTX 5060. This was working just fine a week ago (3/29/26). What broke it and when will be fixed? I don't like
• Audio Cleaning Lab

  2 answers, most recent on 10/13/2025

  When click red record button fatal error comes up on the screen
  Hello, I run windows 10 22h2 and run Audio cleaning lab version 22, the software is up to date but when I click the red record button on the software the following error comes up Fatal error. Any help would be great Thanks
• SOUND FORGE

  7 answers, most recent on 1/2/2026

  RE: Forge seriel number not registering
  @flackie5022 Which version? Did you get an error message?
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ Error message?
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very
• Movie Studio

  One answer, on 12/25/2025

  [Video Delxue 2026 premium] always crashes during export
  Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but