• Movie Studio

  31 answers, most recent on 7/9/2024

  RE: How do I redo an audio track in Movie Studio 2024 Platinum?
    Can you post some screen shots so that we can see what you are doing? John CB Hi John, I'm more confused that ever now. I'll watch your video for the sixth time, but I am not understanding.Unfortunately, my system can not do screenshots without
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Hi, I load a project I have been working on and all it does is this. No matter how I save a project, when I try opening it up, the "Open recent projects" says empty and when I load it manually, it just sits like this forever. I have 11th Gen
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a
• Movie Studio

  13 answers, most recent on 8/17/2023

  RE: Program Error
  At last a solution to the problem I was having. After a VERY long process of elimination Name of magix personnel removed, in line with Community rules from Magix came up with the answer. I use an Olympus camera and shoot in RAW and JPEG. If you try
• Video Pro X

  58 answers, most recent on 1/21/2024

  RE: Poor result on still image travelling
  By doubling the frame rate all is indeed smoother and my pan becomes acceptable at the speed I want. The picture is in JPG format.Mediainfo are: Complete name                            : E:\Italie
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive , @AAProds I hope this is the right list. Audio:   0x0000    unknown    -0x0001    PCM    Microsoft0x0002    ADPCM    Microsoft0x0003    IEEE FLOAT    Microsoft IEEE7540x0004    VSELP    Compaq Computer Corp.0x0005    IBM CVSD    IBM
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @CubeAce Sorry forgot to say no I don't have problems with jpegs, the only files i have problems with are .mov, some play but stutter & some just don't play at all, so I avoid those completely with MMS, that's not relevant to this post tho, I
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS I don't think we established one thing: is it always the same images that are black/blank? Or are these "drop-outs" occurring at different points in the show? If it is always the same images I still think this could be a file format
• Movie Studio

  8 answers, most recent on 10/23/2023

  RE: MXMPEG2 Error 0110: no media decoder found
  Changing the file extension from Jpeg to Mp4 solved the initial problem. Problem probably happened when copying footage from iPhone to PC.  
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS What format are the missing images? (If you're not sure, check the extension shown for those images, it should be something like .jpg or.jpeg or similar, e.g. "Image Name.jpg".) It would seem that those particular images may be in a
• Photostory

  2 answers, most recent on 2/22/2023

  RE: [Solved] Snapshot from video clip
  @Greg-Everett Hi, Place the playback marker so that you see the image that you want in the monitor. Top menu, File, Export, Single frame as jpeg. The rest should be obvious. John CB
• Movie Studio

  31 answers, most recent on 7/9/2024

  RE: How do I redo an audio track in Movie Studio 2024 Platinum?
    Can you post some screen shots so that we can see what you are doing? John CB Hi John, I'm more confused that ever now. I'll watch your video for the sixth time, but I am not understanding.Unfortunately, my system can not do screenshots
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gid Of historic interest Sony Vegas Movie Studio 13 was an oddball version different in several ways from its predecessors. Under its new Magix ownership Magix Vegas Movie Studio 14 reverted back to how it used to be, much to the relief of many VMS
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  I have a pretty simple "night lapse" taken on a gopro hero 10. Given how long the sequences are, gopro doesn't stitch them together. All of the images are in a jpeg format with a resolution of 5568X4176, yuvj422p pixelformat and bt470bg
• Movie Studio

  7 answers, most recent on 11/11/2023

  RE: Mediapool imports my landscape photos distorted
  Thank you for your thoughts. I've inspected the photo properties and they're just jpeg images and I've imported them to Vegas Movie Studio 17 with absolutely no problem until trying to use them with Magix Movie Studio Platinum 2024 for this project.
• Movie Studio

  6 answers, most recent on 8/4/2024

  RE: Editing is lagging
  Let me rephrase my post, I was not doing an update but buying an upgraded product. I used to use Sony Movie Studio platinum 13 but wanted to get new software. I am trying to pull png and jpeg, photos to the media line and it is lagging. there is a
• Movie Studio

  17 answers, most recent on 9/25/2023

  RE: Spacebar not stopping where I point to .... and where is tech support
  @Former user Hi Gid. Yes it's an audio function that also happens to play the selected video visuals with it 😂. Can't really be used on a jpeg 🤣. Ray.
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi . . . . I still get strange errors . . . MP4 H264 AAC says "QuickTime is not installed. . . . . Can you post a MediaInfo analysis of the file causing this error message. . . . . These are all keeping the same resolution (340*240),
• Movie Studio

  2 answers, most recent on 12/31/2022

  [Solved] Error message
  I am attempting to export a video file of 34 minutes duration, however it stops at 32 minutes with an error message. The file is produced perfectly up to this point. The content consists mainly of JPEGS with some video. The point it stops at is on a
• Movie Studio

  4 answers, most recent on 4/3/2025

  RE: Recording time doesn't work in MEP2021 Plus
  @MovieEditorr Hi . . . . If the file is not in DV-AVI format . . . . I did not make it clear in my post above, this applies to any video file format that supports a time code channel. The file I tested with was a MOV, FullHD 1920x1080 px, JPEG
• Movie Studio

  3 answers, most recent on 7/13/2024

  RE: quicktime
  @Michael-Stanick Hi . . . . do i need to install QuickTime for some of my videos . . . . If the program is saying you need to install Quicktime, then the video files are encoded either in PNG or JPEG formats for which Quicktime is necessary,
• Movie Studio

  31 answers, most recent on 7/9/2024

  RE: How do I redo an audio track in Movie Studio 2024 Platinum?
  @Eric-Elliott Hi, I can't even put it in MS Paint or anything. I can put it in a Word doc, but it will not save as a jpeg or anything. Simply paste the screen shot in Word, right-click on it and you'll see Save as Picture. Do that and in the drop
• Photostory

  9 answers, most recent on 12/29/2023

  RE: Travel Maps version 5.0.0.500 crashes
  @andrew-foxon Hi, Using 5.0.0.500. I just tried with a couple of images, a png with transparent background of 6.579MB, and a jpeg of 1.163MB, imported as the Avatar, and they both work fine. They play back on the route. I added points, no
• Xara Designer Pro

  7 answers, most recent on 12/3/2023

  RE: Cannot find imbedded code for Ecwid or design gallery. did they expire
  I left this out: I'm finding that I cannot assign the placeholder code to a jpeg/graphic on the page. The placeholder is there, but not the graphic (see attached) For some reason the graphic disappears but the area I placed it is like an invisible