• Movie Studio

  9 answers, most recent on 1/29/2025

  RE: No sound / audio in player and export
  For whjat its worth, I clicked " Transfer Program info and got this: Im out of my water here... [SESSIONS]StartSessionFirst=22:41:35:0000 22.02.2016StartSession=21:01:37
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane Hi . . . . DVD writer is not Bluetooth capable . . . . To clarify, Bluetooth is a format of wireless communication between devices, eg mobile phone/ear buds mouse/computer. Blu-ray is a disc format. . . . . anyway to use a custom menu image
• Video Pro X

  9 answers, most recent on 6/26/2025

  [Solved] Difficulty Downloading Content Pack- Video Pro X17
  I'm having difficulty downloading the Content Pack(s) in the Help Menu of VPX17. I entered the G- code from my purchase confirmation letter, hit continue, then the dialog box went away. Something had said to look for your download in the Store and
• SOUND FORGE

  2 answers, most recent on 6/19/2024

  RE: [Solved] MP3 Encoding Produces Random Garbled Audio - SF16Pro
  @CaptainCarl Try to reset the program settings under the File menu.
• Samplitude

  7 answers, most recent on 3/31/2026

  RE: CC control of VST within Samplitude Pro X7
  @terra3 Inside the VST-Plugin menu enable Hardware Controller Easy Learn mode. Click on a control you want to influence with your MIDI device, then move a knob or fader on your device. Both are now coupled. Disable Easy Learn mode again.
• Photostory

  3 answers, most recent on 5/16/2024

  RE: [Solved] Decorations in Photostory Easy v2
  @bstoker Which was the "earlier" version you had? Have you checked whether there is an option to download any additional features etc., under any of the menu headings, often the Help menu? JeffForum Moderator
• Movie Studio

  3 answers, most recent on 9/10/2025

  RE: MAGIX Video deluxe 2026-number of chapter markers
  @Alfns Hi This depends on which disc format you are referring to The DVD standard which all DVD discs must adhere to, states you can have up to 99 movies each with up to 99 Chapters on one disc. The Blu-ray standard, which all BD discs must adhere
• Movie Studio

  3 answers, most recent on 4/1/2025

  RE: [Solved] loss of colour during editing
  @David-Bolt1338 Hi From the image colours it looks like the preview monitor has been switched to Anaglyph mode. Press the full stop/period key to return to the Standard 2D mode, alternatively select the 'hamburger' icon top left of the preview
• Other products

  2 answers, most recent on 6/1/2025

  RE: [Solved] Do I need to deactivate Independence Pro?
  @Haruyashi To my knowledge, Independence included in Acid (downloaded via the Help menu) only works inside Acid, so there isn't any need to deactivate it. And, in my case, my standalone serial number for Independence starts with P2, which cannot be
• SOUND FORGE

  2 answers, most recent on 6/11/2024

  RE: [Solved] Metadata - song information
  @Bubble999 I suspect what you want is listed under the menu View > Metadata.
• SOUND FORGE

  4 answers, most recent on 5/1/2025

  RE: snapping
  Check the "Options> Preferences> VST Effects" menu. If they are installed, and the pertinent (search) folder is enabled, the RX plug-ins should be in the list at the bottom of the window. If they are, you can add them to the "Fx Plug-ins" menu
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker Hi John. Thanks for the reminder. I had VPX11 and loved it but forgot how the newer versions have changed their setup menus. Ray.
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  Its 2026 video deluxe. when Installed the program they said I could download extra content later. I cant use color in my texts or any other effect. It says in help menu I can activate and download content. But having issues with the rest.
• Movie Studio

  4 answers, most recent on 9/17/2025

  How to create a Blu-ray Disc without fancy menus
  Hi all, I have Magix Movie Edit Pro, and when I go to the ‘Burn’ dialog I am looking to burn a movie/project to Blu-ray but without having any interactive menus… Is there a way to simply create the Blu-ray movie and have just a plain data disc-style
• SOUND FORGE

  6 answers, most recent on 10/28/2024

  [Solved] Issue with context menu in soundforge 18 (again..)
  Hello there,i'm using soundforge since some times...but when i installed Soundforge 18, i had the context menu of soundforge 15, 16, 17 and 18..I read that to fix this i had to uninstall everything and installing again soundforge 18.yes, it's worked
• Music Maker

  2 answers, most recent on 9/1/2024

  RE: [Solved] really laggy - freezes up - running on a high spec machine
  @Jerome-Trutmann Lagging is caused by another software running in the background. You can usually circumvent this by starting the app as administrator via the right click menu or by disabling the text cursor indicator in the Windows settings.
• Movie Studio

  6 answers, most recent Yesterday

  [Solved] MAGIX Video deluxe 2026 Premium-problem
  I have been using MAGIX Video deluxe 2026 Premium without any significant problems but when I started the program today the attached program image was displayed which was frozen and could only be closed by command in the task manager. The text at
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  Seasons greetings @jim-atkinson, If you are not editing a lossy type file, the 'Proxy' setting will have no affect.Otherwise, the 'Snapping' tool may be enabled and set to 'Grid', making it difficult to precisely place the cursor. It is usually best
• Samplitude

  One answer, on 10/8/2024

  RE: [Solved] Waveform sizing.
  Dear customer, we have adjusted the behavior because it does not follow the logical signal/gain flow. The old behavior can be restored in the program settings via “Design project settings” using the drop-down menu. With kind regards Your Pro Audio
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  Will it open singularly but not in the chainer? Are the Waves Audio plug-ins listed in the"Options> Preferences> VST" menu and have you tried refreshing the VST plug-ins, then restarting your PC. Unfortunately Waves plug-ins have always been
• Photostory

  3 answers, most recent on 11/6/2024

  RE: [Solved] Cannot see Photostory Wizard
  @DannyP I'm currently running PS2025, but I don't think it is any different to PS2023 in this regard. The Wizards are to be found under the Edit menu>Wizards>Slideshow maker, shortcut W. Does that help? JeffForum Moderator
• Music Maker

  2 answers, most recent on 5/18/2024

  [Solved] Music Maker 2024 version 32.1.0.18-problem with drop down menu
  I have Music Maker 2024 version 32.1.0.18 and I'm having problems with my drop down menus not populating when i select it. It happened this morning again when i opened the MIDI Editor and edit my MIDI files...the drop Edit, File, MIDI Functions etc
• Movie Studio

  5 answers, most recent on 11/24/2024

  [Solved] MS 2025 Can not install extra content
  New install Movie Studio 2025 Platinum, Win10. After selecting Help menu/Install Extra ContentUnable to select the tick boxes in the pop-up UI. Clicking does not work. just makes 'bong' sounds tried logging out and logging back in with desktop Admin
• Movie Studio

  16 answers, most recent on 11/14/2025

  RE: MEP plus 2022 freezing
  @kaywah Hi The link to the Travel Maps (TM) program should be in the Import tab left menu, IIRC correctly the link is called Travel Maps. This is it in Video Deluxe 2026, both the program and TM have a new name). Tm can also be run independently of