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@Sooyong-Shin Can you please check the Windows Reliability Monitor for crash logs? Press the Windows key and R on your keyboard to open the Run window. Type perfmon /rel and press Enter to open the Reliability Monitor. Navigate to the red cross

Video Pro X

13 answers, most recent on 4/16/2025

RE: Saving Custom Window Arrangement - saving main and sub navigation?

@Can-Dive Hi . . . . When you saved the Sub-navigation, what subsection did you have highlighted/open? . . . . I tried Transitions, Collages, the video in my comment 4 up from this one, used effects.. Make sure you are in another tab before

Video Pro X

13 answers, most recent on 4/16/2025

RE: Saving Custom Window Arrangement - saving main and sub navigation?

@Can-Dive Hi, Nice, clear video! I think that this has always been the case. I just ignored it as I was more interested in just having the window arrangements to my liking, quickly selectable, not even going to a particular tab, as that could change

SOUND FORGE

2 answers, most recent on 11/15/2025

RE: [Solved] Sound forge won't load

@Nathanael-Latham Do you have Sound Forge Audio Studio 17? This installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. Sound Forge Pro 17 doesn't install it. This old version of ASIO4ALL seems to be incompatible with

Video Pro X

13 answers, most recent on 4/16/2025

RE: Saving Custom Window Arrangement - saving main and sub navigation?

@browj2 @johnebaker I did submit a ticket to Magix and referenced this post. Just some additional notes. I found the correct syntax for the Color effect by installing an old version of VPX11 on another computer and tested the Custom Workspace

Music Maker

2 answers, most recent on 3/22/2024

RE: [Solved] failed WaveOutWrite error Magix Music Maker Free Version

@Donald-Brown5076 Navigate to File > Settings > Program Settings > Audio/MIDI. Here you should select an ASIO driver, for example the Music Maker ASIO driver. Next, click on the Advanced button to open the driver settings. Select your audio

Music Maker

2 answers, most recent on 5/13/2024

RE: [Solved] I have the same problem with every project I open and play

@JobyJob-Mo Navigate to File > Settings > Program Settings > Audio/MIDI. Select an ASIO driver, for example the Music Maker ASIO driver. Click on the Advanced button next to the driver selection to open the ASIO driver settings. Select your

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

Hi @johnebaker in a simple little project and you get around the issue by softening it. But this is inconsistent... let's see... --->Scenario Description: In a normal video editing workflow, a user adds a 10-second clip to the timeline. During

Music Maker

11 answers, most recent on 11/21/2024

[Solved] Mouse zoom not working - and pdf download

I've been a user since 2018. The software help menu just gives old references for clicking a thousand times a minute just to navigate a project. Cannot zoom in any way with mouse or ctl,alt,shift. Only onscreen native controls which are completely

SOUND FORGE

3 answers, most recent on 9/21/2025

RE: SF17 will not completely load

@Gene-Greer Check the Windows Reliability Monitor for detailed crash reports. For this, press the Windows key and R on your computer keyboard. This will open the Run window. Type perfmon /rel and press Enter. This will open the Windows Reliability

Movie Studio

2 answers, most recent on 10/19/2024

RE: Different computer, deleted old – “reached devices limit”

@Chuck-mice-ter You go to Magix.com and login into your customer account. Then simply navigate to 'My Products' and open the details of your registered version of Vegas. There you can free up the installation from your old computers.

SOUND FORGE

3 answers, most recent on 9/21/2025

RE: SF17 will not completely load

@Gene-Greer Thanks. It looks like you have Sound Forge Audio Studio, which comes with the Music Maker ASIO driver. This one seems to have compatibility problems with your system and crashes the app. To uninstall Magix Low Latency you can press the

SOUND FORGE

7 answers, most recent on 1/5/2025

RE: Renew the Update Service

This thread is the top result in Google if you search “sound forge update service”. None of the replies were helpful for me and the bug still exists in 2025. I prevented the popup by navigating to C:\Program Files\SOUND FORGE\SOUND FORGE Audio

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

@stephen-logsdon You are in the C:\Users\steph\OneDrive directory. This is incorrect. Click on "This PC" in the left part of the Windows Explorer, then navigate to C:\Users\steph\AppData\Roaming\MAGIX\ (<- you can also copy and paste this text

Music Maker

2 answers, most recent on 10/6/2024

[Solved] How to add MORE file manager shortcut locations?

Hi. I would like to add more quick Shortcuts to several different locations on my various drives to the File Manager short cuts (as seen here): I have already added one location mapped to MY MUSIC, and another to MY RECORDINGS via the Program

SOUND FORGE

7 answers, most recent on 11/12/2025

RE: Sound Forge 17

@Storyhub Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge Audio Studio. This is an old version of ASIO4ALL and might be simply incompatible with modern operating

ACID

8 answers, most recent on 12/15/2025

RE: Acid Pro 11 plante "update VST plugins"

@Strictly-East Thanks! Here the same problem occurred (AppHangB1) and it was caused by the audio driver. https://www.magix.info/us/forum/acid-11-quits-responding--1341184/ There are also some other tips like running sfc and DISM via the command

Music Maker

33 answers, most recent on 1/17/2025

RE: magix music maker 2024 won't load past loading keyboard shortcuts

@OF2-2540 You can simply open Music Maker, then navigate to File > Settings > Program Settings > Audio/MIDI. Here select the FL Studio ASIO driver. Click on the Advanced button to open the driver settings. Here you can select the audio

ACID

5 answers, most recent on 4/3/2026

RE: ACID Pro will not launch

@G.K.G. Because you have Sound Forge Audio Studio installed you definitely also have the Magix Low Latency ASIO driver on your system. This is an old version of ASIO4ALL and on certain modern Windows versions, it can become unstable. I recommend you

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood Yes, you must select an ASIO driver. Navigate to File > Settings > Program Settings > Audio/MIDI and select the ASIO driver of your audio interface. If you don't have one, select the Music Maker ASIO driver. Next, click on

Music Maker

5 answers, most recent on 2/11/2025

RE: Can't drag loops onto my system

@Curtis-Harmon Hello welcome Win 10 Open File Explorer. Navigate to your C drive. Right-click on the C drive and select "Properties". Click on "Disk Cleanup". Select the file categories you want to clean up (like temporary files, system logs,

SOUND FORGE

11 answers, most recent on 5/10/2025

RE: SF 18 Pro Trial Crashing

@ItsMeTho In case sfk files get modified during file editing, you might lose the waveform graphics, but maybe this also makes the program unstable, but that's just a guess from me. Makes no sense that the Reliability Monitor isn't showing any

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

Hi, @johnebaker It makes no sense for the deleted or inactive interval to become visible as a haunting of the active navigation. I understand that the behavior of the "previous" arrow icon relative to the first keyframe should simply be visually

Video Pro X

25 answers, most recent on 2/11/2026

Cannot start VPX17 by double-clicking on MVP file

Video Pro X17, 23.0.1.269 on Windows 11 24H2 OS Build 26100.6584 The file extension, .mvp, is registered to VPX17 in Windows. If I go to a project file, .mvp, using Windows Explorer and double-click on it, it should open in VPX17; it should load