• Music Maker

  9 answers, most recent on 12/29/2025

  [Solved] Music Maker Loops Unlimited Subscription
  I was a subscriber for about an hour, then I cancelled. None of the soundpools I downloaded were successful. Very disappointed. Lost $19.99 but will not upgrade to Music Maker Unlimited. Better to lose $19.99 then $99.99.
• Movie Studio

  2 answers, most recent on 5/28/2025

  RE: [Solved] NewBlue Plugins Won't Install
  @SP. NewBlue sent me direct links to the installers. Those ones worked. Don't know why but I'm not complaining.
• Movie Studio

  4 answers, most recent on 11/7/2025

  RE: [Solved] issue when entering the licence number for a free demo
  @patrick-miossec Hi, If you are trying to enter the code in the box that has "P" beside it, that is not for the trial. Click below on the part that says "Démarrer... " and follow the instructions. John CB
• Video Pro X

  10 answers, most recent on 8/10/2025

  [Solved] Programme freezes
  Its me again. I am now trying another version of magix as my (brand new) pc will not run the other version I have windows 11 and am trying magix video delux. I have upgraded the ram to 32Gb Attached is a screen shot it just freezes and will not let
• SOUND FORGE

  4 answers, most recent on 4/11/2025

  [Solved] Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro
  I just upgraded to Audio Studio 17, installed it successfully, but it will not open on my Windows 11 Pro machine. I also installed it on my Win 11 Home laptop, and it opens and works with no problems.. Am I missing something needed to make it work
• ACID

  10 answers, most recent on 3/14/2025

  [Solved] Waves v15 vst3 plugins not loading on ACID 11
  Waves v15 vst3 plugins not loading on ACID 11 I updated the plugins like a good boy, now none of the projects will open properly 😒😒 Waiting to see if waves will downgrade them again !! Has anybody found a workaround / solution ?
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: [Solved] Sound Forge 17 not loading on Windows 11
  Sound Forge Audio Studio 17 installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. This old version of ASIO4ALL seems to be incompatible with modern devices. You can uninstall it with the following steps: press the
• Movie Studio

  One answer, on 12/30/2025

  RE: [Solved] Using alt+shift+drag
  Discovered the answer: in order to slide, right select the icon to the right of the 'mouse mode for all tracks' and select 'move object contents'. Of course the clip must be a trimmed clip. (Apparently the above keyboard combination does not work
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x Hi, Magix as a company have basically tried to mislead/fool people by renaming the basic version as "Plus" | Wheras that used to be the mdi-range level in previous versions. No, nothing is misleading at all. Magix dropped the "Basic"
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  [Solved] Sound forge won't load
  Hi all, I recently bought Sound Forge 17 after getting a new laptop, as I was unable to reinstall Sound Forge 10. The installation completed without any issues, but when I try to open Sound Forge the splash screen appears and then disappears at the
• Video Pro X

  11 answers, most recent on 4/22/2025

  RE: [Solved] 3 and 4 Point Editing
  @Can-Dive Hi, For 3-point editing, you have to do exactly as instructed, nothing more. Unfortunately, the manual doesn’t tell you what not to do. Place the playback marker in the source monitor where you want the start. Do not click on the range IN
• Movie Studio

  8 answers, most recent on 12/27/2025

  [Solved] Error while downloading covers from the store ...
  My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: [Solved] System requirements for 2026
  @Michael-Hopcroft Hi . . . . Windows 11 Pro. . . . My system is not reacting quickly, so I probably need a tune-up. . . . . Are you logging in to the computer with a local user account or a Microsoft account? If a Microsoft account, then is the
• SOUND FORGE

  3 answers, most recent on 10/27/2025

  [Solved] SF 12 Can't drop music on voice anymore
  All of a sudden, I can't drop music on top of vox, I don't know if I hit the magic combo of fast keys to delete this option or not, but I can't figure out how to make it come back- please help  
• Photostory

  5 answers, most recent on 2/15/2025

  [Solved] Using /whizzard
  Can I use the whizzard with my own music - not that included in the whizzard? Also, how can I remove the pop up ad from Magix which downloaded itself over a month ago and won't go away. I've emailed help email but not received a reply. Grateful for
• Movie Studio

  4 answers, most recent on 7/17/2025

  [Solved] Video Deluxe 2026 Plus: Import of some videos trim the last 2 minutes
  I just purchased the product after experimenting with the trial version. I did not see this problem in the trial. When I import some MP4 videos (not all), the last 2 minutes of the video are trimmed. So instead of a video that is 45:30 in length, it
• Other products

  One answer, on 11/17/2025

  RE: [Solved] Unable to install Independence library on PC (parallels) or Mac
  UPDATE: Despite the above warning screens, I have come back to the computer a couple of hours later to find a message saying the library install was successful. And it all works. Might have been user error, but not sure how. Maybe it was downloading
• Movie Studio

  One answer, on 1/13/2026

  [Solved] Movie Studio 2023 Platinum - Audio "Could not connect to device"
  Windows 11 - 32 GB Ram - Intel Ultra 9 Core 2.50 Ghz Screen Capture cannot connect to audio device. I clicked on "Recording Level" and been taken to the system sound menu, selected "stereo mix" as default device" (no other options available.)
• SOUND FORGE

  4 answers, most recent on 8/12/2025

  [Solved] Glitches
  I used Sound Forge 12 (Sony) for years on an I7 with 24GB of RAM, and it worked flawlessly. Since Windows 10 is being kicked to the curb by Microsoft, and my PC was not capable of running Windows 11, I bit the bullet and bought a Geekom mini PC with
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  [Solved] Download fails for Audio Cleaning Lab MX
  I bought MAGIX Audio Cleaning Lab MX in 2012. I need to reinstall due to a hard drive change on my computer. As soon as it starts downloading the installation file, the installation manager stops and the screen disappears. If this software is not
• SOUND FORGE

  4 answers, most recent on 10/30/2024

  [Solved] SF 17 AS does not open after installation
  After instalation and activation software loading screen and "audio engine loading" window dissapears and nothing happens. Windows 11 pro 23H2. "Ctrl + shift" combination does not help. Any advice?
• Movie Studio

  33 answers, most recent on 9/22/2024

  [Solved] some transitions not being implemented after export
  hi can anyone help some transitions do not get put in during export the ones in question are called separation 1 and separation 2 they work when making the video but are not there after i export the video anyone have any ideas? i did try just export
• Movie Studio

  20 answers, most recent on 1/13/2025

  RE: [Solved] Exporting to mp4 desyncs the sound...
  It turns out changing frame rate on export to mp4 actually did not fix it for anything longer than 1 minute. It was still causing all kinds of weird sound problems on longer videos. I discovered the only way to stop these problems was to make sure
• SOUND FORGE

  3 answers, most recent on 8/23/2025

  [Solved] Sound Forge Pro Suite 18 - iZotope Plugins Activation
  Hi, my Sound Forge installation shows iZotope Ozone 11 and iZotope RX Elements plugins as not activated (trial mode). How to activate these plugins?