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Glad to hear you have already tackled the problem. I was going to suggest a manual download. Sometimes, the auto-updater locates and downloads the incorrect patch version. (There are basically a bunch of different versions and possible combinations

Movie Studio

One answer, on 9/13/2009

RE: help with decode

Hi, Exactly what version of Movie Edit Pro (version number, "plus" or classic) are you using and what kind of file are you trying to import (file type/extension)? If this is an actual *.MP4 or AVCHD file that is encoded in H.264, you'd need to

Movie Studio

2 answers, most recent on 9/10/2009

RE: MOV file codec

I believe you're referring to MOD files, just as the other poster suspected. "MOV" is just part of the file name. It's not the file type/extension. So, the files from your JVC camera are MPEG-2 files. They cannot be imported into the "Silver"

Movie Studio

One answer, on 9/1/2009

RE: Problems and shortcomings with MEP 15...

Hi there, Sorry to hear you're experiencing some troubles with the program. Since nobody has replied anything yet, maybe I can at least add a few comments that will hopefully be helpful. I'll try to keep it short and to-the-point, though. As

Off topic

9 answers, most recent on 12/31/2009

RE: [Closed] How To Connect my Keyboard to magix?!

Update: Based on the screen video of the program and configuration process you sent to me and after checking this again, what it boils down to is that this "Basic Edition" of Music Maker you're using just doesn't support MIDI input. You'd have to

Movie Studio

3 answers, most recent on 9/1/2009

RE: [Closed] Best way to converty MP4 Video 720 X480 format for Magix?

Hi, Movie Edit Pro 14 does support MP4 files, but you'd have to activate the MPEG-4 codec first, which is an optional, paid-for activation in the classic version. If you got the "plus" version of Movie Edit Pro 14 or 15, this activation is

Music Maker

2 answers, most recent on 8/24/2009

RE: Mastering in Music Maker 15

Hi, These are features exclusive to the "Premium" version of Music Maker 15. If they don't appear in the mixer, you're probably on the regular/classic version. An upgrade to the "Premium" edition would do the trick, I

Movie Studio

4 answers, most recent on 8/21/2009

RE: [Closed] Placing Shaded Bars

Hi again, How many do you have in the mediapool under said "Captions" section? Are you using the "Plus" or classic version of Movie Edit Pro 15? Download or disc version? I'm using a Movie Edit Pro 15 Plus disc version here, and I'm counting 12

Music Maker

2 answers, most recent on 6/20/2009

RE: [Closed] MIDI Editor : Instr Dropdown Box

Hi again, The "SoundPool" path is definitely different from the possibility to add external VST instrument plug-ins that I mentioned in my previous post. Sound pools are just collections of audio samples and loops that Music Maker manages via an

Audio Cleaning Lab

4 answers, most recent on 5/13/2009

RE: [Closed] Why does input source switch in middle of recording audio?

Hey, just for the record, I didn't recommend the recording of the Stereo Mix. Classic misunderstanding. :-) The image I posted was just supposed to illustrate that particular configuration dialog in Vista. I was recommending the activation of

Music Maker

4 answers, most recent on 5/1/2009

RE: Recorded sample is static.

I think you need to start to simplify, a classic troubleshooting technique. The first answer you need to determine is if this is your PC or Music Maker. First, are you using XP or Vista? Vista dramatically changed the code base for handling

Music Maker

One answer, on 4/6/2009

RE: Directx Plugins for MM15

Hi there, DirectX plug-ins don't require that you point any program paths at them. That only applies to VST plug-ins. When you run the installer for a DirectX plug-in, it will install the plug-in in the DirectX/multimedia framework of your

Movie Studio

2 answers, most recent on 7/22/2011

RE: [Closed] Is it possible to export a movie as an animated gif?

Hello, Animated GIF export is a feature that is exclusive to the "Plus" version of Movie Edit Pro 14. If you really have the classic version, you wouldn't find it in there. In the "Plus" version you would find it as one choice under the "File"

Music Maker

2 answers, most recent on 7/1/2009

RE: Elastic Audio

Hi, This is available in generation 14 of Music Maker (and actually also in older versions) but only in the "Producer Edition". It's not in the regular/classic Music Maker.

Audio Cleaning Lab

One answer, on 1/14/2009

RE: spectral cleaning cleaning lab 14

Hi, I would say try it with spectral cleaning. Please look in the tutorial as I think it is really difficult to explain that only by words. If it is one loud click it sometime makes really sense to make a cut by hand, if you have many hard clicks

Movie Studio

2 answers, most recent on 12/29/2008

RE: [Closed] computer id for activation code

Hi there, Thanks for clarifying this. In this case, the function you're using is only relevant to computers that are not connected directly to the Internet. If you're on an online machine, you should just need to put the original serial number

Music Maker

7 answers, most recent on 12/17/2008

RE: [Closed] Activate the corresponding VST Instruments

Thanks for clarifying this. The Music Maker 14 Classic version doesn't support any external VST instrument plug-ins yet. So, this pretty much only leaves the provided software instruments from the Vita package. However, those are not included in

Audio Cleaning Lab

3 answers, most recent on 11/20/2008

RE: I have connected a Alesis usb mixer /interface to PC and ACL14 does not recognise it so I can no longer record i have various other software and they all work fine I used to use a soundblaster card and all worked fine

Hi again, I'm very familiar with the Alesis and I think you made a good choice. I've long been a proponent on this site for recording interfaces instead of sound cards. Is any program able to record with the Alesis? ACL should see your Alesis

Movie Studio

2 answers, most recent on 11/10/2008

RE: [Closed] Will the german Premium version be launched in english?

Hi there, Yes, you will have to activate the MPEG-4 codec in Movie Edit Pro 14 in order to import MP4/3GP material. Quicktime import boils down to Quicktime and the associated codecs being installed, but some QT files can be pretty fishy. By the

Off topic

One answer, on 10/13/2008

RE: How do you figure out yor sound card??

Hi, What operating system are you using? For most Windows operating systems follow these simple instructions. Here are a couple of methods. Method A: Open the control panel, choose classic view and click Sounds and Audio Devices. Many times the

Music Maker

One answer, on 7/30/2008

RE: I dont know how to add a Vst plugin into Mmm14

Hi, First you need to make sure to tell Music Maker where it can find your external VST plug-ins. In order to do that, create a MIDI/VSTi object, open the MIDI Editor from it, click on the "Instr." drop-down list, go down to "Software

Samplitude

3 answers, most recent on 7/30/2008

RE: MusicMaker14 -- Missing features from MM12 ??

Hi there, I guess the confusion results from the following situation: There are (and have been for the longest time) two versions of Music Maker. There is a classic version and a bigger, more fully featured version (previously called "Deluxe",

Music Maker

One answer, on 6/17/2008

RE: Why can't I play fast notes on my keyboard via ASIO?

Hi Malisan,First I must assume you are NOT using MIDI as ASIO does not relate to MIDI at all.Second, depending on your recording interface/sound card there will be a latency setting. You will want to change the latency and/or buffer settings in your

Photostory

One answer, on 6/5/2008

RE: [Closed] Motion JPEG?

The PhotoStory 7 classic version, which I understand you're using, doesn't come with a dedicated MJPEG export function. This feature can be found in the "Deluxe" version of the product. However, if you find and install a suitable Quicktime or