• Samplitude

  9 answers, most recent on 1/13/2025

  [Solved] Midi enigine overload error
  Hi lately I am experiencing this error which is a first ever since I have used Samplitude, it is complaining about midi overload on midi engine. Other typical errors I experience is constant freezes and lately after the latest update Samplitude
• Movie Studio

  7 answers, most recent on 9/11/2025

  RE: Upgrade path from Movie Edit Pro Plus
  @FF22 Hi Movie Edit Pro 2020 it should run OK on the new PC and Windows 11, with the performance, mainly hardware Acceleration of decoding/encoding video, depending on the following: Intel CPU with an integrated iGPU, the Intel iGPU can be used for
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi I have changed the 3 videooption to CPU with no sucess. Mu computer: ASUS Vivobook S15 Windows 11home ver 25 H2 (26.200.7462) Processor: Snapdragon(R) x Plus-X1P42100 Qualcom(R) Oryon(TM) CPU 3244Mhz Display/grafikk: Qualcom(R) Adreno(+M)
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 Hi. If you have plenty of free space on your C: drive for the temp swap files to be created (You still haven't stated how much free space is on the C: drive) as those files cannot be written anywhere else and can get huge. Then try
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @Reyfox Hi Tony In Vegas, it is fairly quick since it uses all of my CPU It is fairly quick in MMS 2025 and VPX, in my case I tested on laptop, using 100% CPU with the RTX 2060 also getting upt to 35% usage on the 3D chart, the video encode is at
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  Hi Jeff Good to hear from you. This is all the info I can glean re CPU is there anything else required?    Intel Core i7-8700K CPU @ 3.70GHz   Regrds Alan
• SOUND FORGE

  2 answers, most recent on 5/12/2026

  Recording
  RecordingDuring the recording process, it suddenly stops and SOUND FORGE Audio Cleaning freezes. I mean, the program doesn't respond to commands. This happens every time I open the program and try to record. SOUND FORGE Audio Cleaning Lab
• Movie Studio

  16 answers, most recent on 1/31/2025

  New Blue Essentials GPU Support aktivieren (Magix Video Suite 2025)
  New Blue Essentials sind eigentlich leistungsfähige Filter, nur verlängern diese den Export (z.B. MPEG4) eines zwei Min. Videos von Minuten zu Stunden.Unter Magix habe ich die GPU aktiviert und ohne New Blue funktioniert auch alles gut. Doch mit New
• Movie Studio

  32 answers, most recent on 4/2/2026

  Export quality from RTX Ti3060 far inferior to UHD770
  I have read at various points that CPU encoding yields better results than GPU encoding, but the experiments I'd done in the past weren't conclusive enough to justify the extra encoding time. I've just started editing drone footage videos
• ACID

  3 answers, most recent on 6/24/2025

  [Solved] Waves 15 Plugins not seen in Pro 11 Suite latest build
  The last topic on this problem was not answered. Waves v15 latest release does not load into the Acid plugins folder (no matter which u choose and scan) Waves does load on startup, but is empty under the Plugins Vendor menu. The only solution to
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler As @PATIENT-X has pointed out, your CPU and RAM are incompatible with each other. Until that is resolved I don't think there is much, if anything, we can suggest to you. Jeff
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  I have currently 4 SSD, 5TB each. including the one running the OS. I have Intel(R) Core I5-7699K CPU @ 3.80GHz. and Windows 11 is fully up to date. as of 5/26/2025
• Movie Studio

  33 answers, most recent on 9/22/2024

  [Solved] some transitions not being implemented after export
  hi can anyone help some transitions do not get put in during export the ones in question are called separation 1 and separation 2 they work when making the video but are not there after i export the video anyone have any ideas? i did try just export
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  @MatthewEverett-Gates Hi. Try slightly increasing the audio buffer settings in program settings. The setting will go up in blocks. Going too high will affect latency on playback within the program. It's probably been caused by using 32bit audio
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler It's also possibly dangerous to run Windows 11 on unsupported hardware. For example your processor might run too hot without the cooling system working correctly. There is no guarantee that the next Windows 11 update will not cook
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @AAProdsSummary: mini PCs can be cheaper than towers, compete with towers and are budget friendly. Having a top CPU/GPU/Ram/NMVe is probably not a good case for spending your money.iGPUs (onboard GPUs)are becoming rather amazing. The mini PC I have
• Video Pro X

  9 answers, most recent on 1/22/2026

  Access violation error n NTDLL,dll
  After installing and starting VideodeLuxe Premium 2026, I spontaneously get the error message ‘Access violation in module NTDlL.dll’ exception 0xc000005. The programme crashes. I performed an integrity check with DISM.exe in Windows 11, but found no
• Xara Designer Pro

  11 answers, most recent on 4/30/2026

  RE: Xara Designer Pro - Slow work after 10-15 min
  @gene-pG-Poole Hi and welcome to the forum. 'Same computer specs as the OP, except' Please do not quote your system specs as above. When quoting your motherboard specs, please give all the information regarding its main components, quoting the
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music
• Samplitude

  2 answers, most recent on 3/18/2025

  RE: Internal Error: Multi CPU Bouncing may have failed
  Dear customer, please reduce the CPU core number under the programm settings and "performance". Does this help? With kind regards Your MAGIX Pro Audio Team
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  CPU and Graphics card drivers now updated as suggested. Task manager displays the Magix program is tying up 20% CPU when displaying the splash screen. It appears this screen eventually disappears after about 30 mins and then I can use the program.
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527, @Ronald-Henderson Hi Try switching the GPU to the Intel UHD graphics chip in the Program settings, Device options tab Video mode dropdown. John EB Hello John I have looked and there is no option options other than CPU and
• Movie Studio

  7 answers, most recent on 2/1/2025

  RE: Upon exporting all of my ZOOMS are black on playback
  @FF22 Hi In the Program settings, Device options, Import, Processing and Export options are all set to CPU, if they are not, set them to CPU and try exporting again. If that does not work: Which transition(s) are not exporting?  What video format,
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music