• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @Joshua-Burner @johnebaker @Gid Hi John. I downloaded the file and it ran OK on my machine. I have since deleted the file as it wasn't mine. MediaInfo GeneralComplete name                            : C:\Users\Ray\Downloads\Cartoon Fire Transitions
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi Which version of Windows is installed on the laptop? Download and install MediaInfo and analyse one the OBS video you are trying to import, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required,
• Movie Studio

  9 answers, most recent on 1/29/2025

  RE: No sound / audio in player and export
  I downloaded and ran mediainfo. I imported the same vob file as attached below. I clipped it at 6:00 and exported as an MP4. Audio is present at the start of the video abut cuts out after about 2:00. video continues with no sound. I did ungroup the
• Audio Cleaning Lab

  3 answers, most recent on 10/7/2023

  RE: [Solved] Sound Forge Cleaning Lab 4 - id3 tags Do Nothing
  I finally discovered there is a CD Text checkbox on the Create CD dialog. So, the product does support CD Text. If you complete the id3 tags, then they will be written to an audio CD. Many PC players won't show the tags, but if you press the Text
• Audio Cleaning Lab

  14 answers, most recent on 3/4/2025

  RE: saving to MPEG 4
  wow, well once again i do thank you for a your info! i'm sorry i'm so ignorant as to how to find all that tech info. you say would be good to see the media output of my source mp4 video. how do i find that info? i will upload it here .....ok, there
• Movie Studio

  6 answers, most recent on 12/17/2024

  RE: Computer ID#
  what is my computer id? Create activation code Create your individual activation code here.  Error activating No activation could be created; please try again later. Product SOUND FORGE Audio Studio 17 Serial number P3-********* Removed by
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @emmrecs Hi Jeff . . . . does that include the total file size, which on the MI analysis given, suggest more than 1GB per second of footage? . . . . According to the Panasonic camera specs, the max bitrate of 200Mb/s for AVCHD 1920 * 1080 fps, and
• SOUND FORGE

  One answer, on 9/2/2025

  Problem with Activation – Sound Forge Pro 10.0
  Hello, I need help with re-activating Sound Forge Pro 10.0 after changing my computer. Product: Sound Forge Pro 10.0 Serial Number: 164-N3NH-****-**** Registration Date: 10/06/2017 When I try to generate an activation code starting from last month,
• Movie Studio

  19 answers, most recent on 7/22/2024

  RE: Video gets distorted when opened in Movie Studio 2023
  Thank you John! Unfortuntaly, I cant change the object property to 1:1. There is no option for it. Screenshot attached, but it only shows 16:9 in the screenshot, other options are 2:1, 4:3, 5:4, 2.21. Nothing more. Here is the
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  This is the media-info data for one of the videos I have added to the photostory : GeneralComplete name                            : C:\Users\icebo\Documents\__Data\Magix Photostory Deluxe 2025\Beekse Bergen Light festival
• Movie Studio

  23 answers, most recent on 4/11/2024

  RE: MEP Premium 2022 - sync with wav file
  Hi, First of all - thanks for your answers. Below you will find some info about my files: GeneralID                                       : 0 (0x0)Complete name                            :
• Movie Studio

  8 answers, most recent on 10/23/2023

  [Solved] MXMPEG2 Error 0110: no media decoder found
  Hi, edited - The problems are only for a certain time. Current videos have no issues. I bought the 2022 edition of Magix Video software to be used on a Microsoft Surface with Windows 11. Before that I worked a few years with 2013 version. Im
• Movie Studio

  17 answers, most recent on 7/28/2024

  RE: Issues with super fast videos or delayed audios
  This is on a Win11 Pro Alienware R2 M18 laptop, with video coming from a GoPro 12. Graphics show me running normally at 2560x1600. As for what the first mp4 of the 5 in the project is showing me, is the following: GeneralComplete name              
• Audio Cleaning Lab

  No answers, created on 9/12/2023

  Batch Processing .WMA to .MP3 the ID3 meta data did not transfer?
  I did Batch Processing to convert .WMA files to .MP3 files using Audio Cleaning Lab 4 and the ID3 meta data did not transfer? My computer is a Windows 10 professional machine. Should the ID3 data transfer?
• Video Pro X

  27 answers, most recent on 3/3/2024

  RE: Export Video as AVI
  I just did a test export to HEVC using Movie Studio 2024 (small brother of VPX). I set the average bitrate to 6000, max 7500, audio to 192. The export took 18 minutes. File size: 9.74GB. Mediainfo: General Complete name                            :
• Movie Studio

  31 answers, most recent on 8/9/2024

  RE: No Audio in preview after one hour of clip
  @Gid GeneralComplete name                            : C:\Users\Radjr\Desktop\BUPE2024\Presentation Files\Stevens\BUPE2024_Stevens_audio_video_final.mp4Format                                   : MPEG-4Format profile                           : Base
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  ...MediaInfo and analyse a video clip for all the data required, please post all the data... GeneralComplete name                            : F:\Triple F\Joshscorcher_FFF_Assets\Cartoon Fire Transitions 07.movFormat                                
• SOUND FORGE

  No answers, created on 10/3/2023

  Sound Forge Cleaning Lab 4 - id3 tags Do Nothing
• Movie Studio

  14 answers, most recent on 6/16/2024

  RE: Movie Studio will not display video but does play audio
  Every movie app on my computer will display my videos (mts  mp4  mov) except Movie Studio 2022 and 2024. Video card is NVIDIA  Quadro K4200 Windows 11 XEON 2135 CPUs 64GB memory I have exactly the same problem with my MAGIX Movie Edit Pro 2016
• Movie Studio

  9 answers, most recent on 1/29/2025

  RE: No sound / audio in player and export
  John, Please find MediaInfo on the original VOB file. I am unfamiliar with this app, and I dont know if it means anything, however: In Media info, it posts the "Duration" for the file, video and audio as 5:59. Yet when I import the VOB into Movie
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @m2005 That solution was suggested (by me) in the first reply to this thread but it's great to see a Magix employee participating here!! @GeeGee I understand what you say about Win 10; the whole situation is very unclear and M$ seems to be doing not
• Audio Cleaning Lab

  3 answers, most recent on 10/7/2023

  RE: Sound Forge Cleaning Lab 4 - id3 tags Do Nothing
  @Wayne-Osborne Do you try to burn MP3 with ID3 tags on a CD? If your stereo can play MP3 CDs it should be able to read out the ID3 tags. You can also do this with Windows by simply dragging and dropping MP3 files onto a disc. Windows can then burn