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Music Maker
7 answers, most recent on 3/29/2026
RE: Loops unlimited will not load
Having the same exact problem. Ive hit the "P" key to reset and rescan soundpools, restarted the program, restarted my pc but nothing seems to be working.. I should have never upgraded to 2026. HOW DO WE FIX THIS?!
Movie Studio
35 answers, most recent on 5/7/2025
RE: Is there a way to increase the cache?
Thanks Gid. Unfortunately I'm getting the same problem with the PNG. I think maybe the programme just doesn't like the PC. The PC appears to be running fine. Thanks again anyway.
SOUND FORGE
3 answers, most recent on 7/2/2025
RE: How to transfer to a new lap top
With the SCS (Sony) versions there was an undetermined number of activations you could have on one license. With the Magix versions, you can activate Sound Forge on only two (2) PCs simultaneously. Anything beyond two, one would need to be
Music Maker
4 answers, most recent on 11/16/2024
[Solved] I'm new to Magic Music Maker 24, anyone have any tips?
I need help discovering all the new plug-ins and features included in Magic Music Maker 24 premium. Any tips are appreciated very much! Ty! Windows 11, Dell Optiplex mini PC
Movie Studio
11 answers, most recent on 3/22/2026
RE: Cleaning a really poor quality video
Greetings, Odd, the AVI clip I posted above doesn't play on my PC but does on my mobile. AndyW
Movie Studio
14 answers, most recent on 3/26/2026
RE: Hardware Rendering
@Carl-Johansson when was the last time that you cleaned out the dust from everything inside your PC? Or replaced the CPU thermal paste with quality thermal paste? My computer specs are in my Signature below. I built my PC myself. I've been doing
SOUND FORGE
8 answers, most recent on 4/21/2026
RE: Play head disappearing in SF18 Pro
Hi Rick, I'll try resetting the cache tonight when I go home (I only have 18 Pro on my home editing PC) and see if that works. I'm not majorly comfortable editing the registry, so if it comes to it, I'll reboot to solve the problem each time it
Movie Studio
22 answers, most recent on 1/7/2026
Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
I can Audio record with no issues, but am unable to simultaneously record audio and video during Screen Recording. It only captures the Video. I am using Magix Video Deluxe 2026 Plus. I am using a PC with AMD Ryzen 7 8840HS w/ Radeon 780M Graphics
SOUND FORGE
11 answers, most recent on 3/1/2025
RE: Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are White Noise
SFP-18 Text-to-Speech works with my Win 10 PC. I do not currently have a Win 11 PC to test.
Other products
32 answers, most recent on 5/30/2026
RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions
Movie Studio
35 answers, most recent on 5/7/2025
[Solved] Is there a way to increase the cache?
The software is the latest upgrade to Movie Studio. PC specifications are: Stormforce Onyx Ryzen 5 4500 CPU. 32 gb sd4 RAM. Ryzen RX7600 GPU (8gb). The programme is inclined to freeze so I'm guessing it might be the cache. The setting is for TVHD.
Video Pro X
10 answers, most recent on 8/10/2025
[Solved] Programme freezes
Its me again. I am now trying another version of magix as my (brand new) pc will not run the other version I have windows 11 and am trying magix video delux. I have upgraded the ram to 32Gb Attached is a screen shot it just freezes and will not let
Movie Studio
11 answers, most recent on 1/20/2026
VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
A heads-up: after installation of the 316 patch (fixing the NVidia driver issue), VDL told me that I was trying to install the program on too many computers and that I had to deactivate one of them. I went to my account and only two computers were
Off topic
8 answers, most recent on 10/14/2025
RE: Software
All of them, because I want to check what I will use in the future (and possible with an upgrade. ComputerID: Settings, info, PC name
SOUND FORGE
38 answers, most recent on 9/16/2025
RE: MP3 conversion glitches
That may very well be the cause and is the common denominator if it occurs on multiple PCs.
SOUND FORGE
8 answers, most recent on 2/4/2026
RE: Sound forge pro 18_plugin chain issue
Hi @grig, which chainer mode are you referring to: the (non-destructive) timeline chainer or the destructive 'Apply Plug-in Chain' in the "Fx Plug-ins" MenuOn my Win 10 PC it returns to the last used chain preset, The individual plug-ins may show
ACID
8 answers, most recent on 2/27/2026
RE: Acid Music Studio 11, Auto update failure.
Uninstalled Visual Studio again, through the Windows App uninstaller. Verified its gone. Rebooted the PC, and ran Music Studio and let it do its auto update. Again it fails at the point where it installs Visual Studio. It just never gets past it.
Movie Studio
5 answers, most recent on 6/13/2025
[Closed] Import MP4 problems
Hello, I had to get a new PC (This one has win 11) I used to have (on old pc, windows 10) movie studio version ? It was great, I could make an mp4 video, store it on the desktop, open Movie Studio, import, edit and export, no problem. I now have a
ACID
19 answers, most recent on 1/21/2026
RE: WAVES VST Plug-in inssue
Man, Thank you for that info SP. It really looks like that problem is entirely with WAVES, so I got a live agent scheduled to work on my PC remotely next week. Again, thanks for that info above man.
Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
I was on my way to removing Norton's was getting tired of their bait and switch. They'd list issues w/ your pc and tell you to click it to fix it, but it ends up only fixing some of the problems listed. Norton's kept warning me about some driver
Off topic
8 answers, most recent on 5/12/2026
RE: Software Specifications
@ericlnz Hi I just googled "Video Pro X pc specifications" and the top page link in search took me to the page, yes your right, it's not easy to find at the spring sale page. Stephen Forum Moderator
Movie Studio
One answer, on 1/4/2025
Magix PC
How can i open my magix pc check tuning 2021. it says error code 14
SOUND FORGE
2 answers, most recent on 1/19/2024
RE: [Solved] Activate
Hi @Hec21, it does not matter if a PC is turned on or off. If SF is activated on a PC it counts as one of the two activations. Try de-activating SF on the PC and re-activating. You can deactivate SF from within SF in the 'Help' menu, or through
SOUND FORGE
7 answers, most recent on 3/13/2026
Sound Forge Audio Studio 17
Very annoyed at Magix. Yet again, one of their products has failed. There is zero point in contacting "support" as they just ignore tickets. Disfunctional company. Sound Forge Audio Studio 17 keeps causing my PC to restart with "kernel mode heap
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