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Have had this program installed for long time. But when i wanted to use it now. This message shows up, and it is not possible to move on and record. I have not seen this before. And i am "administrator" on my computer. How do i solve this

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

My vhs player is supporting pal as far as i know, it is philips 14tvcr240/13. I was thinking the driver problem because my device manager says that the video grabber producer is unknown and in the box, "there isnt anydrivers downloaded to this

Music Maker

3 answers, most recent on 4/3/2026

Installation Gets Stuck

I have recently purchased Music Maker 2026 Premium edition and downloaded its setup exe from my products section. When I run it it gets stuck at Stage 2 of 11 forever (Left it overnight and it was sill at the same position next morning). Some info

Music Maker

2 answers, most recent on 12/16/2024

[Solved] How do I get my playback marker to start from where I postion it?

My playhead use to playback wherever I placed it. Now everytime I click it just starts from the beginning all over again. I can't edit this way and it is annoying. My software version is 33.1.0.16 (magix music maker 25 premium) installed on windows

Movie Studio

5 answers, most recent on 5/26/2025

RE: [Closed] Error Code -57

Hi, I have the same problem and I tried the previously recommended solutions, but to no avail. I'm trying to install prox6 on windows 7. Unfortunately, for the 3rd day in a row. Is there any other solution? Regards

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

@Atte-Tahvanainen Is Magix Video Converter 3 listed in the device manager under Audio-, Video- and Gamecontrollers (Ääni-, video- ja peliohjaimet)? It should look like this: As you see, there is also an unknown Video Grabber device. It doesn't seem

SOUND FORGE

One answer, on 2/9/2026

Software is not registering any sounds from my interface.

i'm using Windows 11 home Version 10.0.26100 Build 26100System Manufacturer LG ElectronicsSystem Model 17Z90TL-H.AUB6U3Processor Intel(R) Core(TM) Ultra 7 258V, 2200 Mhz, 8 Core(s), 8 Logical Processor(s)Installed Physical Memory (RAM)

Samplitude

6 answers, most recent on 1/14/2025

[Solved] High CPU & RAM usage Samplitude Pro x8 Suite

Second time experiencing this issue with the latest update of Samplitude Pro x8 Suite, I am getting CPU usage of over 97% and RAM at 53% which makes the entire PC unusable. my pc specs are; CPU: AMD Ryzen 7 7840HS with Radeon 780M Graphics 3.80

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

@Vincent-OBrien Hi Thanks for the MediaInfo data, the one analysis is enough, they are identical to those from my Sony camera and should import with no issues. The second error message mfc140u.dll error would suggest that some Windows system files

SOUND FORGE

5 answers, most recent on 10/7/2025

RE: [Solved] Missing DLL for Sound Forge Pro installer

Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site

SOUND FORGE

3 answers, most recent on 5/3/2025

plus minus question/issue

Ok, I'm moving from Windows 10 pro to 11 pro on a different computer and I found a strange anomaly or issue. On the wavefile window bottom right corner, where you adjust the amount you are zoomed in on the track, on Windows 10 it's a really clean

Music Maker

8 answers, most recent on 5/26/2025

RE: Customer Support

@Timothy-Fowler Hi The i5-7600 is a 7th generation processor and uses the LGA 1151 socket, which is not compatible with DDR5 Ram or Windows 11. I think your looking at an upgrade to your system. Stephen

ACID

19 answers, most recent on 1/21/2026

WAVES VST Plug-in inssue

We had to do a deep cleaning of our Windows 10. As a result, many doubled files had to be deleted. So we had to reinstall new DAW's and VST's, and even Printing drivers... uhg. Sorry for the dramatics... Anyhow, we are unable to find our WAVES

Movie Studio

15 answers, most recent on 6/8/2025

RE: Export results not accurate to settings.

I think maybe this is where a lot of my issues stem from, historically, hitting the little "export" button in the top right has always resulted in the specifications that I'd already specified, @DarkWestern Ah! 👍 I never use that export option top

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

@CubeAce Start menu - Microsoft store shows what has been downloaded from there & Windows Media Player - Tech support will open a window that shows 'stuff' inc codecs

Off topic

5 answers, most recent on 2/22/2026

RE: please do not send me the every day messages of offers anymore! Thanks

@Peter-Corstiaans Hi There are three sources to modify: If you are gettting them by email, login to your Account at magix.com, icon top right of the home page, using the email address and password VDL is registered with.Under Info service uncheck

Music Maker

36 answers, most recent on 12/17/2025

RE: Need help fixing magix..am losing hope

------------------System Information------------------ Time of this report: 3/22/2025, 22:20:56 Machine name: DRAGON Machine Id: Operating System: Windows 11 Home 64-bit (10.0, Build 26100)

Music Maker

2 answers, most recent on 3/22/2024

[Solved] failed WaveOutWrite error Magix Music Maker Free Version

Getting failed WaveOutWrite error when trying to playback wav project. Device name DESKTOP-05IPV1IProcessor Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.40 GHzInstalled RAM 8.00 GB (7.90 GB usable)System type 64-bit operating system,

SOUND FORGE

3 answers, most recent on 9/16/2025

RE: Pitch Bending and Speed Distortion after closing file "Drunken VO"

@matt_locker-01. To access the Compatibility option under Windows 11, right-click on the desktop icon for the program and go to Properties. See a screenshot from my installation of SF Pro 17 below; I would expect yours to look the

Video Pro X

2 answers, most recent on 4/21/2025

RE: Rendered transitions leave audio static. Why?

@keruxjeff Hi . . . . Intel i7-3610QM @ 2.30GHz; Microsoft Windows NT 6.2.9200.0 64-bit; 1 TB Samsung SSD 860 EVO Drive; Intel(R) HD Graphics 4000 1600x900; Windows 10, Version 1909 (OS Build 18363.476); . . . . According to one of your previous

Video Pro X

13 answers, most recent on 10/6/2024

RE: [Solved] Source audio problem editing footage from Pana GH6

@Zkuggi, @CubeAce Hello, .....But that kind of breaks my workflow. I always place the source video into the trim window, place my in and out points, before I drag it down to the actual video track...... I read your topic again calmly and read that

Video Pro X

2 answers, most recent on 8/31/2025

[Closed] Vegas Pro 22 - WIX_DIR_COMMON_DOCUMENTS error

I bought the license 24/8, downloaded the software. This error message "cannot access network location [WIX_DIR_COMMON_DOCUMENTS] VEGAS_VEGAS Pro 22.0\." appear after downloader downloaded the files. I have runthe .exe installation file as admin.

Movie Studio

5 answers, most recent on 11/22/2025

RE: Image playback freezes after a couple seconds

@Joshua-Pyle Hi Thanks for the information. . . . . According to Device Manager . . . . Are you relying on Windows Update to keep the drivers up to date? If so they may not be the current version which, for the CPU/iGPU combination you have is

Movie Studio

6 answers, most recent on 9/12/2025

RE: Replacing music - Video deluxe 2026 Premium

@jean-Daniel-Roux Hi, If you haven't already, put your video & audio on seperate tracks... Right click the object on the timeline & a window will pop up with an option to put the audio on a separate track. There's also a setting in File -