• Photostory

  17 answers, most recent one hour ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, Computer specifications are now in my profile. Error message when attempting to install Magix Photostory deluxe 2025: Error in module "ntdll.dll" (Load address 0x0000FFA53180000) at address 0x0000FFA532E75CE (Exception 0xc0000005 "Access
• Samplitude

  5 answers, most recent on 7/11/2025

  Error installing ad-on pacakages
  Hello, I'm getting the error "Failed to open XML file, system error:-2147024786" When installin g Free ad)on packages as Accordeon, Vita Cunematic soundscapes and more. Can you pkease help me? Regards
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  THANX RAUUD I TRIED TO RESET TO NO AVAIL ERROR MESSAGE ONLY TO SEND.THIS IS HORRIBLE F1  
• Samplitude

  5 answers, most recent on 7/11/2025

  RE: Error installing ad-on pacakages
  The error report for vita grand piano says "Action: Repair Package: Vita Grand piano State: Error 1603"
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ And the error message?
• Photostory

  17 answers, most recent one hour ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Both the 2025 and trial 2026 versions resulted in Error in module ntdll.dll when run in Administrator mode. Regards, Baska
• Movie Studio

  2 answers, most recent on 8/8/2025

  [Solved] Video export no longer follows Start & End markers!?
  my video export to MPEG4 no longer follows Start & End markers!? it does the whole length if any thing is on the tracks past the end marker. the only things I did recently is disable the ads and increased the buffer due to the can't open
• Web Designer

  2 answers, most recent on 10/3/2025

  Error No.6
  Hi I have Xara Web Designer MX Premium and it is coming up with an error code No.6. It's not opening at all. Any suggestions would be much appreciated. Thanks
• Movie Studio

  13 answers, most recent on 12/31/2024

  [Solved] Cannot Install Movie Studio 2025 Platinum: Error-1
  I was moving the software to a new machine, so I logged into my account and deactivated the license on the old machine. When installing on the new machine (Win 11 Enterprise 24H2), it fails consistently with Error-1. Here's what I have done thus far
• ACID

  9 answers, most recent on 1/24/2025

  [Solved] Won’t install Sony acid 7
  An error occurred during transfer which caused installation to stop - anyone had this ? It does install but then won’t accept my serial key ???
• Music Maker

  2 answers, most recent on 3/15/2026

  I installed Music Maker 2014 in new computer.
  my passwords for the program will not work states error 10 what can I do.
• Movie Studio

  One answer, on 11/24/2025

  Activation Code Error When Rendering Video
  Hello, I am experiencing an issue with my MAGIX software. Whenever I try to render a video, I receive the following error message: “The activation code is incorrect. Please make sure it has been entered correctly or contact the MAGIX customer
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. The last time I looked, they said they fixed the issue with
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I am sorry to paste like this but I keep getting a 403 Forbidden error and I can't contact support or make my own thread  
• SOUND FORGE

  One answer, on 12/29/2025

  RE: 1618
  @Mr_Gosh Welcome to the Magix user to user forums. This Google Search page will answer your question about error 1618. Please follow its advice carefully! HTH JeffForum Moderator
• SOUND FORGE

  7 answers, most recent on 1/2/2026

  RE: Forge seriel number not registering
  Thanks for your reply, it comes up with "Unable to connect error 12002" never had this before.
• Off topic

  One answer, on 2/21/2026

  [Closed] Vegas pro 23.0 Error code 14 help pls
  I’ve been getting Error Code -14 for a while now. I submitted a support ticket and received an automated response suggesting I fully delete all Vegas and Magix files, but that didn’t fix the issue. Everything is correct the installation location and
• Video Easy

  One answer, on 8/28/2025

  Error 24
  After downloading the software this afternoon I cannot get passed ERROR 24 this is driving me mad saying that my brand new to me software as been used by another email account HELP What should I do ?
• Movie Studio

  4 answers, most recent on 10/16/2024

  [Solved] Error in Module "VCRUNTIME 140 dll"
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  Welcome to the Magix Sound Forge users community @Ninian,What version of Sound Forge do you have and what is the specific error message. 
• Samplitude

  7 answers, most recent on 11/18/2024

  RE: [Solved] Samplitude just stopped freezing volume automation and effects plugins
  Thank you everyone for your help. I really appreciate it your efforts to assist. It turns out it was user error. My fingers thought they had "memorized the steps" for freezing a track but I advertently started using CRTL+ALT+F instead (which only
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
  I installed driver version 595.79 today 4/5/26 because of the Mixdown error message. Everything worked fine on March 29, 2026. So something changed in the Magix software.
• Video Pro X

  10 answers, most recent on 10/23/2025

  App failure to load
  error in module "Access Violation" . Windows 11, App begins to start but seems to be getting stuck as soon as it tries to load and I am getting that error pop up. I think it happened after a GCC update and I reverted back to the older update but
• Music Maker

  7 answers, most recent on 3/29/2026

  Loops unlimited will not load
  Loops do not load in to programme at start up and get a error ServerError, Critical: Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable