• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: [Solved] Problem activating Sound Forge 9 using new method
  @rick-a You definitely need support to merge both accounts into one. I recommend you open a new ticket and ask them that you want to merge your old Sony login with your current Magix login. Hopefully the AI bot will then inform some human support
• SOUND FORGE

  4 answers, most recent on 2/6/2026

  [Solved] Sound Forge 10 Serial Installation on New Computer
  I have Sound Forge 10 installed on one computer, but I needed to format it. Now when I try to activate the license, it says the site no longer exists. On the Magix website, it shows that this license is already installed on another computer. How can
• Xara Designer Pro

  2 answers, most recent on 1/5/2026

  RE: [Solved] Text and photos not appearing on the preview
  @Ed-Watkinson HI Magix no longer retail, or support Xara products, this returned to Xara in May 2024. I would suggest you post your question in the Xara Community forum for Designer Pro John EBForum Moderator
• Movie Studio

  3 answers, most recent on 9/5/2025

  [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  [Solved] Download fails for Audio Cleaning Lab MX
  I bought MAGIX Audio Cleaning Lab MX in 2012. I need to reinstall due to a hard drive change on my computer. As soon as it starts downloading the installation file, the installation manager stops and the screen disappears. If this software is not
• Movie Studio

  3 answers, most recent on 3/20/2026

  RE: [Solved] Ecxeption 0xc0000005 "Access violation"
  @OUPA_76 La première chose à faire est de redémarrer votre ordinateur. Veuillez sélectionner l'option « Redémarrer » et non « Arrêter ». Si le problème persiste, il se peut qu'il y ait un souci avec les paramètres du programme. Vous pouvez
• Video Pro X

  22 answers, most recent on 5/10/2025

  [Solved] Crash Log does not open
  Oddly, when I crash VPX and restart it, the Crash Log window pops up where you can view the log and/or send it to Magix Support. For some reason, clicking on the display button doesn't open anything. A crash log has been created, and I can find it
• Movie Studio

  One answer, on 6/13/2024

  RE: [Solved] magix hub stock footage download
  @terry-roberts Hi @johnebaker shared this link in a similar post https://www.magix.info/us/forum/magix-hub-contnet-download--1338522/
• Other products

  7 answers, most recent on 10/3/2024

  RE: [Solved] unable to install Indepdence 3.6
  @Grooveworker70 prosupport@magix.net is an invalid address. proservice@magix.net is the correct one. I've uploaded my 3.6 installer. Please try it from here: https://we.tl/t-YObmKiDNfB
• Movie Studio

  2 answers, most recent on 2/14/2025

  [Solved] Adding a voice-over does not work
  When I press the red audio record button, the Movie Studio 2025 Platinum crashes with the error message "KERNELBASE.dll" with a string of addresses, etc. The program will input the recorded audio from the camera source but I cannot add any extra
• Audio Cleaning Lab

  2 answers, most recent on 10/2/2025

  [Solved] ACL 2005 won't recgnise the CD drive on my Windows 10 PC
  I need to download the fix for outdated CD burner drivers in ACL 2005. I was able to do so on my previous Windows 10 PC but now the that support option doesn't seem to be available from Magix anymore. Can anyone help please?
• Samplitude

  2 answers, most recent on 12/31/2024

  RE: [Solved] I broken a DVD of samplitude pro X,I can't install .
  @atsunobu-horai You can also look here for download links: https://www.magix.com/us/support/pro-audio-downloads/
• Movie Studio

  3 answers, most recent on 3/29/2025

  [Solved] Mám ten správný?
  Dobrý den, zakoupila jsem si MAGIX Video deluxe Premium, ale na ikoně mého nb i při otvírání aplikace / produktu, je psáno Suit. Děkuji za odpověď.Olik
• Music Maker

  One answer, on 12/6/2025

  [Solved] Registration has deactivated
  I received a Music Maker EDM Edition through Humble Bundle, which I registered on 02/11/2025 according to my MAGIX Service Center. When I open Music Maker and log in, it asks me to upgrade from Music Maker Free, even though I have the full
• Music Maker

  3 answers, most recent on 11/7/2024

  RE: [Solved] Installation of MMM on second computer
  @DanM. Music Maker 2025 needs to be bought, so your 2021 serial will not work I think this link is for the version 2024 which you can use with your 2021 registration: https://dl03.magix.com/musicmaker.exe
• Other products

  2 answers, most recent on 11/19/2025

  [Solved] I want to download Independence Free but get taken to the wrong page
  Dear Anyone. Just got told about Independence Free, that it's multitimbral (YAAAYY!!!!) and comes with a 2gig library. On another post on this forum I found THIS link for
• Movie Studio

  5 answers, most recent on 5/5/2025

  RE: [Solved] MEP 2016 Plus - Subdividing 90 Min. HD Interview For Improved Editing
  @CarpentersMate Greetings, The first minute of this tutorial shows how to split the movie https://www.magix.info/us/tutorials/splitting-a-movie-into-several-parts-and-setting-play-options-for-disc--1335309/ Hope it helps. AndyW
• Movie Studio

  One answer, on 8/20/2024

  [Solved] is it safe to delete files in MAGIX Downloads folder?
  Hello I am cleaning up my computer and found a lot of older files (programs) in the  C:\Users\"Username"\Documents\MAGIX Downloads - Folder. They're all related to an older install of MAGIX Video_deluxe_2021_Plus and dates back to 2020. Can I go
• Movie Studio

  3 answers, most recent on 2/17/2026

  [Solved] .MVD Problem
  Hello, Dear Forum Members,I'd like to divide a large project, Project.MVP, into several pieces: part_1.MVD, part_2.MVD,... and work on each part carefully before putting it back together. 1) How do I divide (or maybe that doesn't make sense?) my
• Video Pro X

  2 answers, most recent on 12/27/2025

  [Solved] Can not install additional components - extra content.
  Hello, I have purchased Video Pro X17 Ultimate edition. I have activated coupon codes, but I still can not install additional components. Have anyone experience such issue? I have wrote to Magix support, but they arent' responding. Best
• Video Pro X

  4 answers, most recent on 5/20/2025

  [Solved] Reset Media Pool Import Display to Default Settings
  VPX 16. Newbie question... I clicked on the Tree View icon in the Import tab and navigated to the highest level in the Tree, which is 'Workspace", which displays all the Drive letters available to view under it. How to I return to the default view
• Music Maker

  5 answers, most recent on 7/7/2024

  [Solved] installation version
  I had to uninstall magix music maker. I bought the Magix Music Maker 2023 Premium license, but at the beginning of 2024 I started using the Magix Music Maker program. I don't want to install 2023 again because this version is outdated and has no
• Music Maker

  2 answers, most recent on 12/29/2025

  [Solved] Which Soundpools are included in MM2026 Ultimate
  The Magix Music Maker 2026 page indicates that the Ultimate version includes New: 14 GB Soundpool bundle I have been unable to find a list of which soundpools are included in this bundle. I am always interested in additional soundpools for a good
• Movie Studio

  3 answers, most recent on 7/10/2024

  [Solved] What is the best setting for magix 2025 voice over
  What are the best settings to use for doing a voice over on the new 2025 magix? Should I be using DAT? or CD audio. Any information would be helpful to me.