• Movie Studio

  6 answers, most recent on 11/27/2025

  [Solved] Cannot install Video Deluxe 2026
  I just purchased and downloaded Video Deluxe 2026, on my Windows 11 laptop. But when I try to run the .exe file, it opens a window briefly, shows 0% progress, and then the window closes. It will not install. Where do I get product support? Thanks!
• Movie Studio

  2 answers, most recent on 2/14/2025

  [Solved] Adding a voice-over does not work
  When I press the red audio record button, the Movie Studio 2025 Platinum crashes with the error message "KERNELBASE.dll" with a string of addresses, etc. The program will input the recorded audio from the camera source but I cannot add any extra
• Samplitude

  3 answers, most recent on 1/19/2026

  [Solved] Samplitude keeps crashing with ASIO4All
  This problem suddenly started happening yesterday, and it is making it impossible to continue working on my current project. Windows 11 64-bit, Samplitude Studio 2023. ASIO4All has always worked fine when I want to record MIDI, but yesterday it
• Music Maker

  3 answers, most recent on 8/11/2025

  [Solved] Activation Key Registered But Not Registered
  I just did a complete format and reinstall of my PC and now can't get Music Maker 2023 to accept my key. I tried going to My Products and it shows I registered the product and gives the date. But it doesn't show the actual key (which thankfully I
• ACID

  5 answers, most recent on 6/15/2025

  [Solved] Error x8004e204 (Izotope Neutron 4)
  So, that used to work... now all it says is Error x8004e204 (message missing) Not a happy camper... anyone with similar problem? Any solutions? Thanks !
• Movie Studio

  5 answers, most recent on 11/24/2024

  [Solved] MS 2025 Can not install extra content
  New install Movie Studio 2025 Platinum, Win10. After selecting Help menu/Install Extra ContentUnable to select the tick boxes in the pop-up UI. Clicking does not work. just makes 'bong' sounds tried logging out and logging back in with desktop Admin
• Movie Studio

  3 answers, most recent on 12/18/2025

  RE: [Solved] Can't activate video delux 2026
  @FIA2008 Error -14 means you enter a valid serial into the wrong product. Since there are different editions (Plus, Premium, Ultimate, Subscription and so) you need to make sure you installed the correct version of the software, otherwise you'll get
• SOUND FORGE

  3 answers, most recent on 1/14/2025

  [Solved] SF 17
  What is the smallest possible file extension to SAVE AS. Is there anything smaller than MP3? Quality is not important.
• SOUND FORGE

  4 answers, most recent on 8/5/2025

  RE: [Solved] differences between Soundforge 12.6 and older version.
  I found a semi-solution: Hitting "end" on the keyboard brings the cursor to the exact end of the audio and then you can use ctrl paste to insert audio at the very end. not great but if you get used to the keyboard shortcuts its about as fast. Thanks
• Music Maker

  16 answers, most recent on 1/12/2026

  [Solved] Midi keyboard not playing live
  Recently bought a USB midi keyboard and although it seems to record fine, I can't hear it as I record/play live. Do I need to adjust something in the settings?
• Rescue Your Videotapes!

  4 answers, most recent on 4/6/2025

  [Solved] Activating MPEG2?
  Have had this program installed for long time. But when i wanted to use it now. This message shows up, and it is not possible to move on and record. I have not seen this before. And i am "administrator" on my computer. How do i solve this
• Movie Studio

  5 answers, most recent on 9/3/2025

  RE: [Solved] Question: How to add new font to Magix Movie Studio 2025 in Windows?
  @tony-r Hi I have had the similar issue with a different TrueType (TTF) font Assuming you installed the font for All users, if not do so, reboot your computer with a full restart - Windows icon, Power icon, Restart this should rebuild the icon
• Movie Studio

  13 answers, most recent on 9/5/2024

  [Solved] Removing a color effect
  Added a color effect to my project in movie studio 25 but do not like it and want to remove it but just cannot find out how, please help. Sure it must be simple but can not find anything online.
• SOUND FORGE

  10 answers, most recent on 1/3/2025

  [Solved] Why can't I find a FULL list of plugins included with SF Pro 18 Suite?
  Why can I not find a COMPLETE list of plugins included with SF Pro 18 Suite? I'm contemplating the Upgrade from 15 and trying to decide whether or not it's worth it. The offer expires in a couple of days. Sure seems like something that should be
• SOUND FORGE

  7 answers, most recent on 3/5/2025

  [Solved] Channel Converter Presets not recognized after Windows 10 reinstall
  Hi everyone, After reinstalling Windows 10, the .sfp files of Sound Forge Pro 17 with the 'Channel Converter' presets are not recognized, even though I have reinserted them after installation in the dedicated folder. I absolutely need to recover
• SOUND FORGE

  2 answers, most recent on 2/17/2025

  [Solved] In Sound Forge 8 a download a song does not sound the same.
  When I download a song and record it into Sound Forge 8, the playback doesn't sound the same. Sounds tinny.
• Music Maker

  6 answers, most recent on 1/1/2025

  [Solved] Magix Music unlimited loops
  once again the unlimited loops are not working on magix music 2025 i have payed for them can you help me please
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: [Solved] Playback Stutter MEP 2016 Plus
  Hi Mike. A one hour forty five minute scene is not an interview, it's a documentary 🤣. Glad you got it sorted whichever way it was done. One clip that long could be the reason. There is a reason digital video recorders still record in blocks of
• Music Maker

  4 answers, most recent on 4/9/2025

  [Solved] Yellow beat bar
  Hi, im not sure why but sometimes the yellow beat bar which goes along the top of the tracks disappears and turns into a little dot which prevents me from moving the red line about, does anyone know how to stop this from happening?
• Music Maker

  4 answers, most recent on 2/10/2025

  [Solved] coming up with errors
  have a problem trying to install comes up with errors [wix_dir_common_documents} doesnt go any further any help would be good even tried downloading and turning of firewall still not working
• SOUND FORGE

  5 answers, most recent on 6/9/2024

  [Solved] can not register talk to real person
  just installed sound forge software but serial numbers do not seem to work audio forge 17
• Music Maker

  5 answers, most recent on 1/26/2025

  [Solved] String Ensemble, Drum Kit and Vita Sampler not loading!
  I recently did a full uninstall and reinstall of the program, using my Music Maker 2020 Plus Edition disc as the start up, and then subsequently running all updates. However, I now have found that the Drum Kit, Vita Sampler and String Ensemble are
• Movie Studio

  27 answers, most recent on 4/20/2025

  [Solved] Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  I could load, edit, and save MP4s. Then, suddenly Movie studio 2025 stopped working like normal and asked me to activate the Mpeg 4 codec. I couldn't do it and got this message: "The activation of MPEG-4-Codec failed. If you are using the program as
• Music Maker

  2 answers, most recent on 5/25/2024

  [Solved] Revolta 2 not working
  Everything is working fine - all loops and instruments and no latency issues, but Revolta 2 does not respond. I can test the sound with my mouse and hear it, but the keyboard does not respond. (again the keyboard - Arturia Keystep - works great with