• Movie Studio

  3 answers, most recent on 1/30/2025

  RE: Blury Screen
  @DRORENGEL Try deactivating the lightning bolt at the bottom-right of the monitor. When it's blue, it's active. You can also right-click it to select what you want to improve performance on low-powered machines.
• SOUND FORGE

  4 answers, most recent on 3/18/2026

  Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18
  I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th
• Music Maker

  6 answers, most recent on 3/23/2024

  [Solved] Unlimited Loops Subscription - Asking me to pay for every soundpool
  Hi I purchased Magic Music Maker 2024 Premium yesterday with 1 year of Loops Unlimited yet today every Soundpool pack I try and download it is asking me to pay for it. It says in the soundpool details it's included in Loops Unlimited and Music Maker
• Movie Studio

  3 answers, most recent on 12/5/2025

  RE: Video Deluxe 2026 Keeps Hanging
  @Skyline_UK my system may not be man enough in terms of graphics That is most likely the crux of your problem. As such, it is highly unlikely that simply updating your NVidia drivers will substantially help. As @johnebaker writes, your NVidia GPU
• Movie Studio

  4 answers, most recent on 1/14/2026

  RE: magix video delux 2014
  @mrvoeten Hi The systems specs, that @Marc-Goder asked, almost meet the system requirements to run VDL 2026. The minimum recommended RAM is 16GB for working with 'HD' video sources ie 1920 x 1080, and for 4K, 3840 x 2160, 32GB. . . . . Can I upgrade
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Elprimeradavio, @emmrecs Hi The current driver version for the i7-1195G7 is 32.0.101.5989. Also ensure that the Windows settings, System, Display, Scale is set to 100% In the program shortcut Properties, Compatibility tab try changing the Change
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @johnebakerI am aware that a gaming rig might not be the best video editing rig. In my testing I was hoping to use one project, mixed media etc., and see if I could see any trend that matches published benchmarking of CPU and GPU or other factors.
• Movie Studio

  14 answers, most recent on 3/26/2026

  Hardware Rendering
  Rendering speed with mini PCs and Video Deluxe. Observations.Hardware: Ryzen 7 8745H, Radeon 780M iGPU, 24 GB DDR5 5600, NMVe SSD 2 TB. The following benchmark is relative, based on one project file (30 minute length, videos, images, titles and many
• Photostory

  3 answers, most recent on 10/17/2023

  [Solved] After upgrade was installed I got an error message
  I purchased an upgrade to my MAGIX program on October 15, 2023. My registration was accepted. On October 16 I successfully downloaded the software to my PC. When I tried to open the program I successfully entered my serial number but when I tried to
• Video Pro X

  4 answers, most recent on 8/15/2025

  RE: Reset programme settings to default. How to reinstall after restart.
  @George-Monaghan Hi Thanks for the information and pleased to hear the reset fixed the issue. . . . . how do I get them loaded back into Pro X 16 . . . . I would not advise loading these back into VPX 16, the fixed issue may be re-introduced. Making
• Movie Studio

  2 answers, most recent on 4/10/2025

  RE: can't get videos now
  @Ian-Jordan Hi Check if the downloads are in the folder specified in the Program settings, Folders tab, Magix Hub option. If they are, close Movie Studio and perform a full restart of you computer Windows button, Power button, Restart not a shutdown
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi Dan. I notice you are running three video tracks. Do they all contain and use the audio in the project? If so I personally find that reducing the amount of buffers but increasing the sampling rates helps with smoothing out playback
• Samplitude

  5 answers, most recent on 6/19/2024

  RE: Kontakt 7 causing Samplitude Pro X8 to freeze
  @Fhatuwani-Netshifhefhe Since I can't see your settings, it would be helpful if you upload screenshots of your ASIO control panel, Samplitude Audio and Performance settings.
• Samplitude

  5 answers, most recent on 6/5/2024

  RE: Midi Input problems with Samplitude Pro x6 Suite
  @doug_mccarron The software is set up that it runs on the lowest common denominator. For optimal performance on your system you need to change the settings once.
• Photo & Graphic Designer

  3 answers, most recent on 7/3/2024

  [Closed] Return/refund
  Photo manager Deluxe does not perform they way i thought it would and I would like a refund.
• Movie Studio

  5 answers, most recent on 7/8/2025

  RE: Upgrade or NOt ?
  @John-Dent @SP. But it might not be possible to install both version 2025 and 2026 on the same computer.  It isn't possible, at least with a previous "upgrade" program installed. I had MMS 2025 (an upgrade form a previous version) installed and the
• Audio Cleaning Lab

  2 answers, most recent on 8/16/2025

  Error message when attempting to play back a music file
  I have Audio Cleaning Lab 2013 installed on my Windows 7 machine and recently this error message popped up while attempting to listen to a music file:  "The wave shape device:  speakers / headphones Realtek cannot be opened for playback.  Reason?
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds, @CubeAce Hi Al, Ray . . . . trying to install the program on too many computers and that I had to deactivate one of them. I had the same, the good thing is you do not have to shutdown the program to log in to your account, the dialog takes
• Movie Studio

  7 answers, most recent on 11/8/2024

  RE: Export Error
  @emmrecs Jeff, I doubt that win 11, in itself, is any bogeyman regarding performance on old machines. The main/only issue for MS is the security aspects eg TPM. Plenty of YT videos on how to get Win 11 to run on "unsupported" machines. I might do
• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: No Longer Able to Render Project
  I know you have to be careful if you 'overclock' your CPU so I just turned it up a bit to get better performance out of my PC for rendering. Here is the link from YouTube:
• Movie Studio

  27 answers, most recent on 2/27/2025

  Neat Video - Version 6.0
  Greetings, There's an upgrade to version 6 of Neat Video if anyone is interested. After a quick play it does seem quicker and slicker but that could be just because I've spent money on it ☺️ Version 6.0 New render engine for smarter and faster
• Movie Studio

  31 answers, most recent on 7/26/2023

  RE: [Solved] Capture-Transfer HD Video Into MEP2016 Plus
  In summation, the 770 does a great job with video. Thanks for everyone's input! The Mic Input function (which was my main interest), performs inconsistently producing distorted sound despite attempting all options in the menu. It was worth a shot
• Samplitude

  5 answers, most recent on 1/14/2025

  RE: Why no Beatbox Pro in Samplitude?
  @Fhatuwani-Netshifhefhe In regard to performance problems I asked you a question about the audio interface you use in your other topic. For individual mixing you need to add multiple beatboxes on different tracks (one for kicks, one for snare and so
• Movie Studio

  9 answers, most recent on 1/6/2025

  RE: Videos from GoPro 12 is Freezing in video preview
  Magix Support once wrote this   Our software has been tested with integrated cards from Intel and with dedicated cards from Intel, AMD and NVIDIA.The integrated cards from AMD do not have the technical challenges to work completely with the engine.