• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  I tracked down the issue to nVidia nvwgf2umx.dll which a lot of Magix users are having issues with as per the Magix forums. Much like the other comments, I only have issues with Magix software and nothing else.
• Photostory

  2 answers, most recent on 2/8/2026

  RE: Photostory deluxe 2025
  In most cases it is due to the PC having to little RAM and or too slow a processor. Can you give some details of your PC/MAC. A good tool to use is Speccy which when you run it will show much about your PC. Please note the minimum PC resources
• SOUND FORGE

  3 answers, most recent on 8/7/2025

  RE: Sonic foundry WAS cool?
  @robert-watson1528 Which version did you try to install? Sony shut the registration servers down, so activating old Sony versions isn't possible any longer. User accounts were transferred from Sony to Magix. This means that you can visit Magix.com
• Movie Studio

  4 answers, most recent on 12/4/2022

  [Solved] HitFilm, NewBlue Filters useful for MAGIX Movie Studio Suite 2023?
  With Movie Edit Pro Premium I had few additional programs like HitFilm Superhero Pack and NewBlue Filters 5 Ultimate. Are these programs still useful for MAGIX Movie Studio Suite 2023?
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @emmrecs Regarding the high price I assume it's Vegas Suite? @Michael-Schmidt6033 If you are trying to renew your subscription for Vegas, you need to switch over to Boris FX as Magix no longer sells Vegas.
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  @John-Jackson3333 The backend server currently doesn't work. You cannot fix this. This has to be fixed by Magix. It's unlikely they will do this over the weekend but only next week.
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  [Solved] INSTALLING LEGACY PLUG-INS
  Hi, I have licenses for Sound Forge 11 and Sound Forge 16. Version 11 was still Sony and bundled with the Izotope Mastering Suite. This suite of plug-ins was awesome and comparable to anything today. I have multiple computers and have been running
• Xara Designer Pro

  4 answers, most recent on 1/25/2023

  RE: [Solved] Does Xara Designer Pro X 19 have access to the Online Content Catalog?
  @Krion64 Hi, Of course it's included. Xara Designer Pro X includes everything and the Magix.com website indicates that the Online Catalog is included for 1 year. John CB
• Off topic

  One answer, on 5/24/2025

  RE: [Closed] quero cancelar uma compra
  @franois-mendes Basta entrar em contato com o suporte ao cliente em infoservice@magix.net     Simply contact customer support at infoservice@magix.net
• SOUND FORGE

  6 answers, most recent on 2/5/2023

  RE: [Solved] Export Custom Graphic Fade Presets from SoundForgePro14 to Pro16 Win10
  @rraude From the Reg Entries examples you put in the reply above gave me enough info to import all the presets I made in SF Pro 14 into SF Pro 16! :-) This is what I did to make this happen with the info you provided after a little Googling and
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi again Kami, I assume you mean that your account shows only MMS 2023 Platinum? If so, that is because it is the only Magix software you currently own, apparently. Your account will not show any potential upgrades (i.e. "new" versions).
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  Hi John, It's the Magix Edit Pro 17 Plus. Went to the register site and change my password since I forgot my password. cheers
• Movie Studio

  2 answers, most recent on 2/24/2023

  [Solved] Popup Adverts
  How does one stop the pop up adverts that keep appearing in the bottom right hand corner of my screen whenever I turn on my computer? They are easily closed but they are an unnecessary irritation. None of my other software behaves like this and it
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x No one is forcing you to purchase anything. As they claim in big bold writing on their website that the Ultimate Version includes these ProDAD features as "Add-Ons" Add-Ons are not OFX Plug-ins. And the images below show external
• Movie Studio

  One answer, on 2/5/2026

  RE: [Closed] Can't register Sony Movie Studio Platinum
  @Karen-Fritz Please read this post on the Magix Vegas forums and follow its advice. Also, please read this pinned post and follow its advice to post any further questions to the Vegas forums. Thank you. This thread will be closed. JeffForum Moderator
• SOUND FORGE

  5 answers, most recent on 7/17/2023

  [Solved] Activation issue / Reinstall SoundForgeStudio16
  Hi, I tried to reinstall Sound forge studio 16 which bundled with Vegas 20.I purchased it from your Japanese reseller SOURCENEXT.The issue is that I can not reinstall it to the same PC as before.I have not used Ozone but I tried it this time but it
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Williams-Michael @Ryan-Sch @Cristopher-Dolores @SP. @johnebaker Hi All I have started contacting Magix employees to bring this issue to their attention and pass onto the relevant department. As Moderator I have had no response from support for the
• Movie Studio

  2 answers, most recent on 2/17/2023

  RE: [Solved] Turn off Advertisements
  @Steve-Summerlin Greetings and welcome to the Forum. Here we have lots of answers to most common (and some uncommon) problems and your question is one of the common ones. A quick search brought this one to the fore
• Movie Studio

  7 answers, most recent on 9/25/2024

  [Solved] Error-24 Magix movie studeo 2023 paid version. please help
  Greetings, I used the free trial for 2 days and it worked great, I could add files trim clips, and use effects to fix videoall except I could not burn a short 3-minute clip to a DVD burner.  Paid for the full version and went to the Magix site and
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  I just discovered that in the two above url's regarding the new Magix programs: a popup will appear that translate the website from German to English. Makes it a lot easier to read and get the
• Off topic

  27 answers, most recent on 4/23/2023

  [Solved] Can't log in to my account.
  How do I contact support when I can't log in to my account to contact support? Do they have an email address? I have several Magix/Xara programs but trying to login to my account produces a server working on it/too late message. This has been
• SOUND FORGE

  4 answers, most recent on 12/10/2022

  RE: [Solved] Sound Forge Crashes every time I try to open it
  Try resetting Sound Forge and clearing the cache, which is usually executed with 'File> "Reset all preferences and clear cached data" menu ... but since SF will not launch: Hold down the 'Ctrl+Shift' keys, whilst launching Sound Forge which
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix