• Music Maker

  3 answers, most recent on 1/5/2021

  [Solved] No video import in MM 2021
  Good evening everyone,I am trying Music Maker Premium 2021 (latest version).The big problem I'm having is that I can't import any of the video files (created with Magix Video Deluxe) in Windows Media formats and in the proprietary Magix format.The
• Movie Studio

  3 answers, most recent on 12/23/2020

  RE: [Solved] MPEG-4 video does not work
  @JJ_Kola Hi and welcome to the Movie Edit Pro user to user forum Hi. No, the codec is OK. Your system can no longer make use of the hardware acceleration within the program. In the Movie Edit Pro top toolbar, go to File \ Program Settings \
• Video Pro X

  35 answers, most recent on 3/25/2021

  [Solved] JPG as reference / handle updated JPGs
  Hi all, maybe there is an answer to this already but I didn't find it.I imported JPGs to Video Pro X (version 18.0.1) and later adjusted them in photoshop and saved again.Now Video Pro X still shows the old photos and I can't figure out a way how to
• Movie Studio

  19 answers, most recent on 12/17/2020

  RE: [Solved] All video formats have audio de-sync when previewing and export
  @mmcswnavy24 @Sma1525 Hi @mmcswnavy24 Glad you have contributed with further info. Really helpful. I tested my existing OBS recordings in MEP, cutting up and rearranging OBS clips and then saving the project. Reopening it and it all plays back and
• Movie Studio

  19 answers, most recent on 12/17/2020

  [Solved] All video formats have audio de-sync when previewing and export
  I just upgraded to MEP 2021 from an older version (MEP MX 11). in 2021 when I'm editing videos I have a de sync between the video and audio in all of files I have tried (mp4's and mkv's) by what feels like random amounts. the audio is early and it
• Movie Studio

  2 answers, most recent on 12/10/2020

  RE: [Solved] Multiple Issues with 2021 version
  @Bryan-charles Hi . . . . On every program start the Install manager pops up . . . . . See this solution. . . . . When video mp4 clips are imported, they go out of audio sync when you move time bar over them . . . . This is a common problem with
• Movie Studio

  2 answers, most recent on 12/10/2020

  [Solved] Multiple Issues with 2021 version
  Hello, I installed MEP 2021 and have a couple of issues. 1. On every program start the Install manager pops up. All selections are grayed as everything has been installed 2. When video mp4 clips are imported, they go out of audio sync when you move
• Video Pro X

  4 answers, most recent on 12/7/2020

  RE: [Solved] Audio out of sync
  @Berndog Hi Carry out a MediaInfo analysis of the video recorded by the Teradek and look at the analysis Tree view. In the Video section of the analysis if you see - Frame rate mode   : Variable that is most likely the issue with the audio sync -
• Other products

  3 answers, most recent on 11/30/2020

  RE: [Solved] Movie Studio Platinum 17 won't import a file, works in VEGAS Pro trial
  Vegas products have their own forum. Please refer to the Important Posts at the top of this forum page for direction to the Vegas forum.
• Other products

  3 answers, most recent on 11/30/2020

  [Solved] Movie Studio Platinum 17 won't import a file, works in VEGAS Pro trial
  I have a bunch of mp4 files that I know I was able to import into my Vegas Movie Studio 17.0 Platinum Edition months ago before some updates on both my computer and I think to the program. I tried everything I could in terms of codecs to try to get
• Photostory

  15 answers, most recent on 6/6/2021

  [Solved] Burning to disk failure
  Having already created four multi-part slideshows, using Magix Photostory version 20.0.1.62, without difficulty, when attempting to encode and burn the fifth multi-part slideshow to DVD disks, I receive an ERROR: Burning to disk suspended due to
• Other products

  2 answers, most recent on 11/6/2020

  RE: [Solved] Adding Background Music
  @Vince-Bragg Hi Vince, and welcome to the user to user forums. I've never seen the program but looking at the user manual it would seem you can add it from the same place you import your movie clips from. If you don't have a manual you can download
• Photostory

  12 answers, most recent on 11/11/2020

  RE: [Solved] How to open this program after it is installed and registered
  @Ashley-Bobadilla Photostory Deluxe (version 20.0.1.62, the latest), most definitely runs under Win 10 on my machine and has for at least the previous two full versions, i.e. 19.x.x.xx and 18.x.x.xx. So, since you purchased the program only
• Video Easy

  6 answers, most recent on 11/6/2020

  [Solved] Problem with MOV-video files
  I have MOV-video files (filmed with iPhone11) and I would like to import them in VideoEasy but when I do that all videos are just white, I mean only white screen is showing and nothing else. How to fix this? If I convert files to MPE4, files are
• SOUND FORGE

  6 answers, most recent on 10/29/2020

  [Solved] write-protect error
  Running Windows 10. Tried importing a recording and have gotten "directory write-error protect". Have no idea what that means or how to fix. Any help useful.
• Video Pro X

  11 answers, most recent on 10/11/2020

  [Solved] OLDER VERSIONS OF A PROJECT?
  I imported some animation into my project. At first, the animation (which was 4k downscaled to full HD) played smoothly. But something changed... playback of this section became erratic and I could not recover the situation. Then I got a message
• Movie Studio

  21 answers, most recent on 10/9/2020

  RE: [Solved] Many effects aren't working. Movie Templates causing program crash.
  Hi Ray, John and everyone else that has an interest, I was just showing the folders that had installed after trying to launch from the templates tab. It was launching from the templates tab that was causing the program crashes. It was just a by the
• Other products

  One answer, on 9/30/2020

  [Solved] How Can I Turn Off the Scissors Icon?
  How can I 'turn off' the scissors icon from showing whenever I place my mouse on the track interface? I am in the process of importing my CD collection and keeping a MP3 copy and whilst slowly slowly, there has not really been a problem. However,
• Video Pro X

  8 answers, most recent on 10/9/2020

  [Solved] Exported AVI file is 5x the size
  An exported AVI file is 5x the size of an imported (from a Sony Digital8 camcorder) AVI file. Why? An exported DV-AVI file is about he same as the imported file, but it is "jerky". Looking at that, frame by frame it goes 3-4 frames with a change in
• Photostory

  2 answers, most recent on 9/25/2020

  [Solved] Cannot import photos
  Hi I am using Magix PhotoStory De Luxe Serial No P3-Serial number removed by Moderator I cannot access My Photos. I cannot find any way of getting into my folders. It worked OK originally but I do not know how it changed in this way. I have
• Movie Studio

  12 answers, most recent on 5/18/2021

  RE: [Solved] "Scenes" versus "Takes" in MEP parlance.
  @Richard-Curtis Hi Richard, "...but having to import a complete parent file to the timeline to locate the required scene for one or more MVD's doesn't seem very straightforward to me - and if more than one parent file is imported to show more clips
• Movie Studio

  2 answers, most recent on 9/12/2020

  RE: [Solved] Video of .mov file not displaying in Movie Edit Pro
  Thanks Andy. i had a reply from Magix support who suggested the following, which did the trick. I must admit I'm surprised the program doesn't just detect whether or not your hardware needs this setting though! "Since we use a new technology for
• Photostory

  2 answers, most recent on 9/11/2020

  [Solved] View Screen is Gray
  I have just upgraded to Photostory 2020. My project imports fine and I can see all my photos and titles in the timeline. However, when I play the slideshow, it is all gray. I can hear the music and the slideshow moves along the timeline, but I
• Video Pro X

  21 answers, most recent on 9/12/2020

  [Solved] VPX - I want to record and edit for Youtube and use Smart Render?
  Ahoy! I recently purchased and installed Video Pro X from the latest Humble Bundle. I'd like to think my flow is pretty simple. I record video game footage with OBS, make edits in an editor occasionally, and then upload to Youtube. Because Youtube