• Photostory

  7 answers, most recent on 11/16/2024

  RE: (MAGIX Photostory Deluxe) Hardware acceleration?
  @Brian-Combley Hi In addition to @emmrecs comment and the issue with the keyboard shortcuts :- . . . . Does 2025 version of Photostory support the graphics processor and if so where do you turn it on . . . . The program does support Intel/Nvidia/AMD
• Movie Studio

  6 answers, most recent on 3/22/2024

  RE: Video Playback no longer working Movie Edit Pro Premium
  @paul-p2106 Hi . . . . a frozen frame . . . . Assuming you mean in the Preview monitor, try the following: In the folder containing the source video delete the files which have the file extension .H0 and .HDP. - these are support files created on
• Music Maker

  One answer, on 5/31/2023

  Problems with download link
  I received confirmation that I redeemed my voucher code for my Magix Music Maker Premium (2023) download. When I click the link they sent, I get an error code (404). Any help or suggestions to correct this problem would be greatly appreciated! I am
• Photostory

  4 answers, most recent on 2/6/2025

  Magix requests graphics card update
  I have Photostory 2024 which is functioning as expected. The only issue I currently have is that whenever I go to export a project. After starting the export, the 'Mix-Down' pop-up window opens and along the top it says 'Mixdown...(Please update
• Music Maker

  One answer, on 12/11/2023

  RE: CTL + Z
  @frank-flores Hi Works fine here so long as the last action taken is to stop recording. Given the problems you have been having with 'dropped VST's and paths' we need more information to help diagnose the issue(s) you are having: The specification
• Movie Studio

  19 answers, most recent on 6/15/2023

  RE: dvd burn will not play on dvd player (Movie Edit Pro 2022 Plus)
  As per Jeffs post, may I continue on this thread, or should I start a new thread? In the meantime we use PAL format here in South Africa. The DVD does play on the laptop using VLC. Get the following error message on the TV from the DVD Player "This
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @AAProds, @CubeAce, @Willem-vdfdeJong Hi . . . . something doesn't add up here. If I do a simple export to AVCHD/m2ts, I get hardware encoding. When I "burn" to a BD ISO, I get that message "update your graphics card driver, hardware encoding has
• Movie Studio

  6 answers, most recent on 2/12/2024

  RE: Random frames of vertical lines...
  @doug-o HI . . . . I'm guessing that the rendering was pushing my machine to its limits . . . Please help us to help you, currently we too are 'best guessing' what the cause of the issue is. We need the information @emmrecs has requested. What is
• Music Maker

  2 answers, most recent on 6/3/2026

  Loops Unlimited Not Syncing to Music Maker
  I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
• Music Maker

  One answer, on 10/21/2023

  Restore SoundPool purchase
  I am new to this. I purchased Music Maker 2021 some time ago and played with it for a short time. I purchased many loops back them. Recently, I got a new PC. So I installed 2021 version downloaded from Magix site. I installed and restored one of the
• Movie Studio

  8 answers, most recent on 3/14/2024

  RE: export was cancelled due to an error but no code,
  @spuddy13 Hi Brian What is the Intel processor full model number and the GTX graphic card full name/model and are their drivers up to date? The Belarc images are difficult to read. From what I can make out this is a laptop running Windows 10. . . .
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @CubeAce Hi Ray, I just tried the MusicEditor.exe in both MS2023 and VPX14 on my desktop, VPX14 on my laptop. No problem. I have seen this error before. Try searching all programs for MusicEditor.exe. Then try them all. John CB
• Movie Studio

  3 answers, most recent on 2/9/2024

  Last 6 seconds blotched by render random
  thanks in advance and thanks on the last help,   Magix 2023: latest update. Camera used Sony ZV1M2, XAVC-S 4K 24-3PF 60M 420-8 bit, MP4 Render used M-Peg 4 4K see photo, no advance used (only opened to show more in detail)   At the last 6 plus
• Video Pro X

  12 answers, most recent on 3/12/2024

  RE: VPX14 cannot output edited video at the same frame rate as the source
  @tom_frank Hi While it may be advantageous to export at a higher framerates than 60 fps, there is the 'rock and a hard place' I briefly mentioned which 'puts a spanner in the works' and is normally rarely talked about . In order to avoid drop
• Movie Studio

  One answer, on 3/11/2024

  RE: Audio Garbled upon export
  @Robert-Wrisinger Hi We need more information to help diagnose the issue you are having: What is the Video encoding format, resolution of the video on the timeline? Download and install MediaInfo and analyse one of the clips causing the issue and
• Movie Studio

  4 answers, most recent on 11/8/2023

  RE: Movie Edit Pro 2021
  @Mike3914 Hi From the error message the faulting module nvopencl64.dll would suggest that the issue is with Nvidia GPU drivers - are they up to date? What is the specification of your computer system including Windows version and program version,
• Music Maker

  2 answers, most recent on 5/5/2023

  Running over network
  HELP We have just upgraded from music maker 2013 to Music maker 2023 the 2013 ver used to run from a licensed server to which we had a 30 seat license, the software was installed on all of our music dept pc`s and laptops but would only allow 30 user
• SOUND FORGE

  3 answers, most recent on 10/14/2023

  RE: Can't find Impulse Files for Acoustic Mirror...Can anyone help? Thx!
  Update @scott-j8742, I just looked on my Win 10 laptop, the Acoustic Mirror impulse files I have are dated1997. I am not sure where they came from or if they are the same as the current impulse files that are included with SFP 16-17. In any case
• Off topic

  One answer, on 3/3/2024

  RE: Reloading software on new PC
  @David-Somboretz Hi For Magix products, ie not Vegas Pro or any of its derivatives, they have their own forum - link is at the bottom of this page, then we need more information: All products full names and versions. The specification of your
• Music Maker

  4 answers, most recent on 11/13/2023

  screen resolution issue
  Hello All, I am completely new to Music Maker although I have been using Audio Cleaning Lab for years. I've just installed the free version (2024) to give it a try-out but it doesn't even load completely. I get a message telling me to either reduce
• Movie Studio

  2 answers, most recent on 4/24/2023

  downloading error
  I got a downloading error and realized the product took up the whole hard drive. I reported the error and now trying to download to an older laptop but it will not download for me. Magix Movie Studio 2023
• Video Pro X

  10 answers, most recent on 6/4/2024

  RE: Video and Audio Desync With Video Pro X 12
  @Ronoco Hi AS @CubeAce has commented - use MediaInfo to analyse the OBS recording, see this tutorial on how to set up and get the required information. In the Audio section of the analysis, locate this line Sampling rate                            :
• Other products

  One answer, on 1/28/2024

  RE: loss of access to Photo Designer
  @Mike-Whyman Hi Depending on the Windows version installed on your computer, it is possible that Xara Photo & Graphic Designer 7, may no longer run. It was originally certified to run on Windows 7, would have run on Windows 8 and early versions
• Xara Designer Pro

  One answer, on 9/8/2023

  I need to access my old account
  i have a new email and I'm trying to install designer pro x back onto a laptop i recently reinstalled software to, the problem is I don't have access to my old email that had the serial number saved on it ..i had to recreate all new accounts of