• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Welcome to the Magix user to user forums. Sorry to hear about the problem you are facing but I have a vague memory that there is a post in the forum about a known difficulty when trying to install MS2022 under Win 11. At the moment I
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I also subsequently had problems with mts files I created from Shutter Encoder when experimenting. Unfortunately m2ts wasn't available as an option. Anyway it's academic now as you are going to have to re-render your mp4 files to disc
• Music Maker

  6 answers, most recent on 1/1/2025

  RE: Magix Music unlimited loops
  Again i have no unlimited loops i have clean up the store and it came on but the next day (today) i have no unlimited loops all i get is no loops available in your selection so once again i went to clean up store and press it it then rebooted but
• Video Pro X

  31 answers, most recent on 8/28/2024

  RE: Selecting Movie Settings with VP X16
  @rickduley I thought of using "Image Recorded" to get a ISO file but that does not solve the problem of driving the DVD Burner. But what it would do is isolate the problem by removing the actual disk burn from the equation. To be sure, do the
• Movie Studio

  5 answers, most recent on 4/14/2025

  PROBLEME EXPORTATION
  Bonjour   J'utilise MAGIX VIDEO DELUXE 2025 Depuis 48h00 alors que je n'ai rien changé dans mes habitudes de travail sur ce logiciel, l'exportation ne se fait plus, et s'arrête sans aller au bout... Auriez vous identifié également ce problème ? Merci
• Movie Studio

  16 answers, most recent on 10/7/2024

  RE: Mpeg2 activation failed.
  Hi. tried right clicking run as admin and disabling all security, still not activating the codecs, why does this keep happening? I have 4 other editing software suites and NEVER have any problems with codecs, it just seems to be this software, I
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO This could be the cause of your crashes. I suspect that there is a problem with rendering and outputting such a high sample rate on the GPU audio output. Have you tried to simply use the Microsoft Sound Mapper and the audio output of your
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi Peter, The problem is that you are using Takes. Takes are mini project files, not objects. The various import modes work for audio, video and image objects, not takes, with the exception of Automatic, which will put your take at the
• Samplitude

  6 answers, most recent on 2/7/2024

  [Solved] Integration of RipX Deep Audio
  The documentation of this process is rather sparse and I am unable to properly integrate RipX into Samplitude ProX 7. My full version of Melodyne was found and integrated without any problem. It shows up in the plugin browser after doing a rescan
• SOUND FORGE

  3 answers, most recent on 5/3/2025

  RE: plus minus question/issue
  @GoneToMaui SF12 came out many years before Windows 11. So there is probably no way to get rid of this graphical problem. It looks like the Plus/Minus button sections have scrollbars. This can easily happen if Windows 11 interprets the GUI
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  RE: Soundforge Pro 18 automatically changing the sound of my files
  editing MP3 files in modern versions of Sound Forge might have changed and it handles them differently compared to old versions, so you'll encounter problems like audio glitches +11 to what @SP. stated!If you are editing MP3s or other lossy formats,
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  I have had the same problem and it seems that Windows 11 have removed the AC-3 codec that MMS 2023 relies on.Google "Microsoft Dolby AC3 Installer" and run it.Be patient during the process, let it finish. It solved my issue of not being able to burn
• Movie Studio

  One answer, on 4/28/2026

  RE: program won't open- frozen
  @Juliette-Perez First, can we confirm that the product you have is "Video deluxe 2026 Premium"? Second, the "error" that appears; please take a screenshot of it and post the screenshot here, or at least quote the wording in full. Third, uninstalling
• Movie Studio

  10 answers, most recent on 1/18/2023

  [Solved] Twitch exported video goes blank after few seconds
  Hi, I downloaded few clips from Twitch streams and when I import them into Magix Movie Editor, audio works and few first seconds of video shows, but then video goes blank. This happens with all clips and different Movie Editor versions. ATM I am
• Video Pro X

  3 answers, most recent on 3/17/2026

  RE: add-ons
  @Antonio-Marte Hi and welcome to the forum. . . . . when I try to reinstall the proDAD add-ons, it says they're already installed . . . . Unless you uninstalled the proDad addons before uninstalling/re-installing VPX 17, then they should be
• Music Maker

  One answer, on 3/2/2025

  RE: music maker 2025 premium
  @joseph-moureau These are public forums, not Magix Support, and data like serial keys should never be posted here. Hence your post now has no content. If you wish for help please describe your problem in much more detail. Jeff Forum Moderator
• Other products

  4 answers, most recent on 12/20/2025

  RE: Strange error message with Photo Manager Deluxe
  @Linda-Lawson I'm considering dumping OneDrive but as I get 1TB+ of 'free' storage with Microsoft 365 it's kind of handy. :) Understood, BUT if that "free storage" is actually creating problems for the user one has to ask, is it really worth it?? I
• Music Maker

  5 answers, most recent on 10/22/2022

  [Solved] GUI Hotfix did not work for me
  I decided to update to 31.0.1.13, had the loop name truncation display problem, followed the instructions in the Important Posts section, "Hotfix: GUI problems with soundpool loop table after update 31.0.1.13" and I still have the problem. Perhaps
• Photostory

  6 answers, most recent on 8/24/2025

  RE: "Sound Optimization", disappearing transitions, transition/music issue
  Jeff, Glad to follow up. The "Sound Optimization" popup seems to have disappeared on its own... I'm crossing my fingers. But one issue buried with the others was not resolved: The Object Mode selection change you recommended did fix the soundtrack
• Movie Studio

  4 answers, most recent on 10/29/2025

  RE: Magix HUB
  @GTF69 HI . . . . no folder must be deleted fortunately . . . . If no folder required to be deleted as per this Support article then, does this mean you were not logged in to the hub to access the services as per the Photostory article you linked
• Music Maker

  2 answers, most recent on 1/2/2023

  [Solved] Loading plugins purchased from MMM to Ableton
  Hello, please i want to use VST instruments which i ordered from MMM in ableton....but when i am trying to load them in ableton i have this error message for example this electric Bass   Please what is the problem? Thanks a lot    
• Music Maker

  9 answers, most recent on 4/6/2023

  RE: [Solved] Objects not recording,reverts back to free version, Asio issues
  @Eleyan If you encounter problems like these, it is recommended to reset the program settings under the File > Settings menu or open the program settings and click on the button to clean up the in-app-store. This might help. If you want the same
• Photostory

  2 answers, most recent on 6/12/2025

  RE: Error "Cannot prepare WAV header"
  @Eleyan This thread is about Photostory and you are obviously using Music Maker so, although demonstrating a similar problem, is really irrelevant here. Hence your post has been hidden, with apologies. If you wish to ask for help with this from
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan the problem occurred when I downloaded the latest X version If that is Video Pro X you need to be aware this is not an update to VdL 2026 but rather an upgrade to a much more complex program which will certainly not run properly on your