• Other products

  8 answers, most recent on 11/1/2024

  RE: PhotoStory on CD & DVD 10 Deluxe
  @Ed-Merritt Hello Ed, You can still download the installation program for PhotoStory on CD & DVD 10 Deluxe from 2011, but because it is a P2 serial number series, you can unfortunately no longer install it from the Magix servers. You can still
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  Goodbye Sound Forge
  Like a lot of people here, I've been a lot time user and a fan of Sound Forge since version 4.5c, when was it still developed by the amazing Sonic Foundry. It (was) a brilliant editor. Easy to use, fast, reliable. Things got much worse after version
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  @johnebaker Looking through the Vegas forum - 'Seems this is ProRes RAW, not yet supported', that was on the 5/2/2023 so I'm guessing it was reg VP21 as there's no mention on the thread what VP version. There was some quite big changes mid way in
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT, https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) Have you tried installing the latest v14 of Visual C++ Redistributable? That might fix the
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Hi Check that the Vita and other instruments are in the folder:- C:\Users\Public\Documents\MAGIX\Common\ This is my folder you should have the indicated items If the folderpath is different for Instruments and/or Soundpools what is the
• Movie Studio

  3 answers, most recent on 7/9/2024

  RE: Movie Edit Pro Plus 2020 keeps freezing
  @colinmeth Hi . . . . I get a message 'package can not be opened . . . . What is the full message? When you installed MEP 2020, did you use the default install folder settings for installation, or change them ? If changed, where did you install the
• SOUND FORGE

  3 answers, most recent on 10/24/2025

  RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins
  @joe-patti Like I mentioned, install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 14 directory (make a backup of your files first!). This workaround already helped other users
• Movie Studio

  10 answers, most recent on 8/7/2025

  RE: Installation
  New powerful computer and win11 running. Additional effects do not work and passwords do not work either. Prodad vitascene is an exception. I don't dare to install these when they don't work. IS IT better not to add them or?? Ignite Cine style for
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . ran VPX 16 again and this time it offered an update which I installed and then it opened without the error . . . . What are the version numbers of: VPX 16 after the update  The Intel UHD 770 iGPU driver  The RTX 2080ti
• ACID

  One answer, on 10/27/2024

  RE: Error message trying to update Acid Music Studio 11
  @peter1968 Hi Try installing both x86 and x64 versions of the Microsoft Visual C++ Redistributable 2013 (v 12.00) from here, then install the update. HTH John EBForum Moderator
• Movie Studio

  One answer, on 8/3/2024

  Install in more than one device
  I have a desktop and a notebook can I have Movie Studio installed on both? Software is only to be used in one at the time.
• SOUND FORGE

  8 answers, most recent on 8/30/2024

  Sound Forge 17 doesn't install after downloading
  Sound Forge 17 doesn't install after downloading, it says to continue and keeps sending me back to this prompt. I have already disabled Windows firewall and security, but the problem continues.
• Other products

  One answer, on 5/14/2026

  [Closed] Vegas Pro 23 missing Mainconcept MPEG for render
  I've been using Sony Movie Studio and Vegas Pro for years. I upgraded to Vegas Pro 23 a while ago but have not needed to make DVDs since the upgrade. I do have a need to make a DVD now. I tried to render my project to Mpeg-2 and the Sony and
• Video Pro X

  One answer, on 3/23/2026

  [Closed] Downloading Video Pro 23
  I cannot get the downloaded file to install Vegas Pro 23 on a brand new PC AMD Ryzen X870 Motherboard, 64mb of RAM, 1TB main drive and a 2TB secondary drive, program will not even begin to download. On my laptop which is an Intel i9 Lake I cannot
• Movie Studio

  2 answers, most recent on 2/24/2023

  RE: [Solved] Popup Adverts
  @Woody164 Hi When you installed the program there was an option not to install additional software. Uninstall Magix Cloud Import also know as Update Notifier, Magix Connect, Connect and Network Sync. . . . . It is arrogant of Magix to think that
• Samplitude

  2 answers, most recent on 12/2/2024

  I need to transfer my license to a new computer.
  My computer, where I had a Samplitude license installed, broke down. I bought a new one and need to install the program on it, but when I tried to register I received the following response: The serial number you entered has already been used. You
• Music Maker

  16 answers, most recent on 11/17/2025

  Magix music maker on linux mint
  Hi all. just wondering if there is any updated information in regards to installing Magix music maker on linux mint, or how to get it running using other programs to enable it to run on linux mint, thank you in advance for any info and advice given.
• ACID

  9 answers, most recent on 10/5/2023

  [Solved] What the hell has happened to Acid. It's terrible.
  Installation issues, update issues, missing files and the list goes on. Since 05 I've been using Acid and stopped at v8 when you could buy them in most stores. I ran into trouble with the demo version. Thought Acid was reliable and skipped straight
• Music Maker

  4 answers, most recent on 5/14/2023

  [Solved] The software suddenly freezes
  I bought it today. After installing it asked me to upgrade. After that, it keeps freezing and do not respond to anything. I need to close it trough task manager. I saw someone here had the same problem. I did what they said, and it isn't working.
• Other products

  One answer, on 6/23/2025

  [Closed] cannot install vegas pro22
  purchaced on june 6th and have spent hours do all the FAQ suggestions, and nothing worksAfter 10 days, i get this responce to my ticket, yes been there and done that, and still not follow up.i tried to phone the US and Canadian numbers and they are
• Music Maker

  12 answers, most recent on 6/25/2024

  RE: [Solved] MM 2025 Upgrade, 20 free Soundpools
  Thank you both! Before I saw your replies, I thought nobody was going to answer so I opened up a support ticket (There seems to be no way to just ask Magix a simple question without opening a ticket, i.e. do I get to pick the soundpools or not?) and
• Music Maker

  10 answers, most recent on 1/26/2025

  RE: Chorus VST Effect plug in won't load
  @Alex-Belobraydich Maybe you need to install a DLC from the in-app-store? I would guess it's the Music Maker Plus FX DLC from the Features section.
• Music Maker

  One answer, on 11/24/2025

  [Closed] Download Manager Doesn't Work!
  Hello, The Music Maker 2026 Premium Download Manager is completely non-functional on Windows 11, intel i7, Nvidia GeForce Graphics, 16gb ram, 6gb dedicated graphics + 400gb free SSD storage.The progress bar does not move, the remaining time is
• Movie Studio

  6 answers, most recent on 12/30/2024

  RE: Cannot uninstall Video de luxe...
  @John-deHaas Hi In addition to @emmrecs comment, the i7-10700 processor with integrated UHD 630 GPU, latest driver version is 31.0.101.2134 There are other possible contributing factors to the issues you are having: . . . . 256 GB (C-Drive) . . .