• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  Hi John, It's the Magix Edit Pro 17 Plus. Went to the register site and change my password since I forgot my password. cheers
• Movie Studio

  5 answers, most recent on 1/11/2023

  [Solved] Audio Echo
  Is it possible to remove/limit echo in Movie Studio?   Edit: I had a recording in a room with a lot of echo, and I was wondering if there was some kind of tool to remove it in magix, it appears there is not. Thank you all for your help.
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Williams-Michael @Ryan-Sch @Cristopher-Dolores @SP. @johnebaker Hi All I have started contacting Magix employees to bring this issue to their attention and pass onto the relevant department. As Moderator I have had no response from support for the
• Photostory

  8 answers, most recent on 2/15/2023

  [Solved] Inability to insert a video in a project on Photostory DeLuxe 2022
  I use Photostory DeLuxe 2022 Version 21.0.2.120 (UDP3) Code 8674 KA1 and have found that I am unable to insert a video into any project. I have tried without success apple videos, windows wmv, magix videos, quicktime video etc. I can insert such
• SOUND FORGE

  2 answers, most recent on 11/29/2022

  RE: [Solved] Do I need to buy Sound Forge Studio 16?
  @sailfish Enter your serial number here https://www.magix.com/int/support/my-service-center/product-downloads/
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  I just discovered that in the two above url's regarding the new Magix programs: a popup will appear that translate the website from German to English. Makes it a lot easier to read and get the
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
• Samplitude

  2 answers, most recent on 2/27/2023

  [Solved] Can't play VSTs after installing 2023 in Music Maker bundle
  I'm using my laptop soundcard (Realtek) which had been able to play VSTs using a midi keyboard it no issues. For some reason after registering and activating the product, I cannot get it to work. I've tried using the ASIO driver but this doesn't
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis Hi The LUTPresets folder and LUT files are in the wrong location ie C:\Users\Public\Documents\MAGIX\Common\Videocontent\Video deluxe Premium Content\VideoEffects it should be
• Other products

  One answer, on 5/17/2026

  RE: [Closed] Crashing Vegas 20.0
  @Wes-Selwood Please read https://www.magix.info/us/forum/borisfx-now-owns-vegas-pro-soundforge-acid-pro--1352902/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Sequoia

  20 answers, most recent on 3/17/2025

  RE: Sequoia 17 Customer Service
  @Sorrento Which country you are from? For some countries you can find a phone number for Purchase Consultation (scroll down until the bottom): For example, the UK: https://www.magix.com/gb/support/customer-service/ Or Germany:
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Your picture of the Task Manager shows Magix using both CPU and Memory. When Magix appears to have crashed, are the figures used continually changing or remaining constant? When I do certain edits, be they large or small, high or low
• Off topic

  2 answers, most recent on 10/22/2025

  RE: [Closed] How can I get a refund?
  @Fernando-Nieto Usually a mail to infoservice@magix.net and asking for a refund should be enough.
• Rescue Your Videotapes!

  One answer, on 4/8/2026

  RE: Unable to Activate Product – Error -24 (New Purchase)
  @konstantinos-georgakis Welcome to the Magix user to user forums, so not a contact for any Magix Support staff and no-one who posts here can offer any help to you, other than the following: The only person who can resolve this for you is the
• Off topic

  One answer, on 6/29/2025

  RE: [Closed] LOST email
  https://www.magix.info/us/forum/this-is-not-the-vegas-products-forum-please-read-here-first--1242927/
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @SP. @Reyfox Hi See new Magix announcement. Important Update Regarding our Product Portfolio https://share.google/50Lda8nrA3W894TqX Stephen
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  There are differences between the software as pointed out in the above posts. While all editing software can cut video, some can not load different file/codec formats. Also, if plugins are your thing, such as using VST for audio and other more
• SOUND FORGE

  2 answers, most recent on 3/31/2025

  RE: Twice I have been sold a non working product
  Problems redeeming voucher codes is usually the fault of the seller, which unfortunately is common and I usually recommend purchasing directly for Magix. Redeem voucher from third-party sellers like Best Buy, Musician's Friend, Guitar Center,
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @CubeAce Hi Ray, If you have a soldering iron, there is no reason you can't wire a mono mic across a stereo jack or whatever connection you are using. If you don't have a soldering iron there are stereo to mono audio connectors you can buy to put
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  @Bimbus Ergänzend zu den Ausführungen von @SP. möchten wir Sie darauf hinweisen, dass die Testversionen aller Magix-Produkte im Vergleich zu den Kaufversionen bewusst einen eingeschränkten Funktionsumfang bieten. Ihre Videodateien benötigen
• Music Maker

  One answer, on 12/5/2022

  [Solved] 在Producer Planet購買的音樂素材，請問在混音上還需要進行相位分配(panning)嗎？
  MAGIX 您好，我是來自台灣的陳勳煇先生。 以下想詢問2個問題。 1. 如圖，在Producer Planet購買並由MAGIX製作的音樂素材，請問在混音上還需要進行相位分配(panning)嗎？ 2. 如圖，在Producer Planet購買並由MAGIX製作的音樂素材，請問在還需要進行混音與母帶後製嗎？ 感謝您們的熱心回覆，祝您們有美好的一天。
• Other products

  One answer, on 3/21/2026

  proDAD VitaScene V5 PRO
  I have just purchased MAGIX Video deluxe 2026 Premium. I have gone through the activation for proDAD VitaScene V5 PRO which downloads but will not install. Help please.
• ACID

  3 answers, most recent on 6/14/2023

  RE: [Solved] Loops folder location options and ?'s
  @GRB I would put each publisher into a different folder because every publisher does it differently, but all files are basically audio files, usually in WAV file format. There is no way to recognize everything automatically. Magix Soundpool loops
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  @murrayatuptown Hello! This is a user forum and no Magix support staff is active here. Since we are all users, we cannot do anything in case there are server problems, but you can ask us, if you want some recommendations.