• ACID

  14 answers, most recent on 3/17/2022

  RE: Acid Pro 10 takes ten minutes to load
  The last Windows update was on the 11th and this issue popped up yesterday, the 15th. Today everything seems back to normal. Since I'm using that particular laptop ONLY for recording, I disabled wifi and bluetooth. I think that will prevent any
• Music Maker

  15 answers, most recent on 8/18/2022

  RE: Magix store no longer showing VST instruments to buy
  @Peter-Wicher Hi . . . . There's no X that pops up next to search bar. . . . That is good - if and when it does happen it looks like this Try Cleaning up store in the Program settings, General options tab. HTH John EB     Hello, I cleaned up the
• Music Maker

  15 answers, most recent on 8/18/2022

  RE: Magix store no longer showing VST instruments to buy
  @Peter-Wicher Hi . . . . There's no X that pops up next to search bar. . . . That is good - if and when it does happen it looks like this Try Cleaning up store in the Program settings, General options tab. HTH John EB    
• Music Maker

  15 answers, most recent on 8/18/2022

  RE: Magix store no longer showing VST instruments to buy
  @Peter-Wicher Hi Have the VST's appeared in the Store for you? If not ensure that the Search box is truly empty - click the X alongside it to fully clear any characters that were entered - after a search using the backspace or delete key to clear
• Movie Studio

  11 answers, most recent on 3/14/2022

  RE: Movie Edit PRO update error
  @blvigh The final version of MEP 2021 was 20.0.1.80. Any update from now on will be to MEP 2022 if you still have a valid update service. If there are no other suggestions, I would suggest you go to your My Products page on Magix.com (log in
• Xara Designer Pro

  14 answers, most recent on 3/18/2022

  Update Not Working
  I have Xara Designer Pro X 18.5.0.63630  DL x64 Jan 10 2022. I just got notice of an update when I accessed the program. I accepted and it download (in German). I selected 'upgrade on program shutdown'. The modal that popped up asked for permission.
• Web Designer

  2 answers, most recent on 3/14/2022

  Renew the Update Service
  Hi Everybody, I am using Web Designer 18 Premium. Serial: Removed by Moderator Computer O/S is Windows-10 The update service is valid through to March 23-2023.My issue is that each time I start a new instance of this program, a Pop-Up will request
• Video Pro X

  61 answers, most recent on 1/31/2023

  RE: Exported video not matching up with finished edit producted
  @CubeAce Hi Ray With the speed effect it appear to be using either the Tempo/Pitch effect or a hidden tempo/pitch feature for the audio linked to the video. On opening Tempo/Pitch there are no controls and trying to adjust it pops up this
• Other products

  4 answers, most recent on 3/12/2022

  RE: Problem with the adware
  @IgnacioT-Granados I'm calling in the company These are user to user forums so I'm not sure whether you think your post will elicit an "official" answer? If you are thinking that, I fear you will be disappointed, since Magix staff do not routinely
• Music Maker

  27 answers, most recent on 3/16/2022

  RE: Patch 30.0.5.46 for Music Maker Premium
  @Maurizio-Gaiani Hi If you would like some help on the issues you are having with Music Maker then it would help us if you post details of your computer specification, external hardware (if used), and the actual issues you are having - specific
• Movie Studio

  6 answers, most recent on 3/13/2022

  RE: Movie Studio 2022 Suite BUY AGAIN???
  @Mark-Schweim Hi Mark. This website is first off, the user to user forums. There are no Magix staff here. These popups are designed to inform of either new releases or special additional plugins on offer with an upgrade or new purchase. They do not
• Music Maker

  56 answers, most recent on 12/14/2022

  RE: New Update for MAGIX Music Maker 2022 | Version 30.0.4.44
  Music Maker Version 30.0.4.44 BUGWhen you now select the TempoPitch/Resample -- a side meu pops open but there are no controls to do anything... The Tempo dials, bars, sliders, graph scope, and everything are completely missing [i.e. blank, and the
• SOUND FORGE

  7 answers, most recent on 3/11/2022

  RE: Cleaning a Upright Bass Track
  Most of the restoration tools including the NR-2.0 noise reduction pack and iZ's RX Elements that are included with Sound Forge Pro, attenuate din type noise and vinyl record snap, crackle, pops and such. A pricey specialty tool is usually needed
• SOUND FORGE

  35 answers, most recent on 3/25/2024

  RE: Two issues. 1 Nagging "renew update service". 2 Plugin chain issue
  Sorry if you're sick of this No problemo,Have you cold booted the PC and restarted SF? Some files are recreated if they are missing.when SF is launched. I do not know in this case though, or if the files you removed will make a permanent
• Photostory

  One answer, on 3/8/2022

  4k video export
  Using Photostory 2021...I'm trying to create a quick slideshow with about 700 pictures. I tried exporting it as 3840x2160 at 29.97 frames, and I get a pop up with an ! in the box, no text, and an ok button. Exporting as 1920x1200 works fine. The
• Web Designer

  4 answers, most recent on 3/7/2022

  RE: Error Message when Publishing
  Thanks John, Yes, I have let it run and done nothing to stop it. When I close the program and re-open it, it pops up again. I check to see if there is an update to run, but the program indicates that I have the latest version so I don't think that
• Web Designer

  4 answers, most recent on 3/7/2022

  RE: Error Message when Publishing
  @Rod-McNair Hi Rod . . . . I keep getting an annoying pop-up window that seems to cause the problem. It is the "Renew the update service" with a "Start Installation" button that is causing this . . . . Did you allow the update to proceed ? If not,
• Video Easy

  15 answers, most recent on 3/7/2022

  RE: [Closed] How do I stop the pop-up asking me to upgrade every time login
  Magix is not so magical after all.. the current "discounted" upgraded price for Sound Forge Pro is now the regular price $199 US instead of $99 US as it has been in the past. Inflation - I think not. Glad there is a solution to remove the nagging
• Web Designer

  4 answers, most recent on 3/7/2022

  RE: Error Message when Publishing
  Hi John, Thanks for your reply. Yes, I can upload files using SmartFTP and I am confident it isn't the Antivirus or Firewall. I keep getting an annoying pop-up window that seems to cause the problem. It is the "Renew the update service" with a
• Other products

  One answer, on 3/5/2022

  [Closed] Downloading Updates
  Movie Studio 17 Platinum - Unable to Download any Updates., while program Open or Closed (as per Options)...Pop Up Reads - "The Installer is unable to Update while it is running" Any HELP appreciated!
• SOUND FORGE

  6 answers, most recent on 3/4/2022

  RE: Constant Crashing on New Project
  Hi Rraud, Really sorry but not sure what you mean (I'm completely green in SF).   That said, I'm not trying to open anything. After the splash screen, I select File - New and get a 'New Window' pop up asking about sample rates etc. I don't change
• Music Maker

  3 answers, most recent on 3/3/2022

  RE: Sound Pool subscriiption
  I did this before no good tried same, the sound pools are listed but they greyed out look. And the files do not appear. I have to believe its a subscription thing. Recently debit card was change, note they have my new one on file but I am not sure
• SOUND FORGE

  35 answers, most recent on 3/25/2024

  RE: Two issues. 1 Nagging "renew update service". 2 Plugin chain issue
  I too have the nagging Update Notifier pop up and thanks to a suggestion here I used Revo to get rid of it. I suppose this is Magix way of saying don't expect any more big updates to SF15 now that version 16 is out??? Hence, the abandoned update
• SOUND FORGE

  35 answers, most recent on 3/25/2024

  RE: Two issues. 1 Nagging "renew update service". 2 Plugin chain issue
  I'm using Sound Forge Pro Audio Studio 16 on two Windows 11 machines and I'm having the same "renew the update service" alert. Clicking install does nothing - going to temp (where it tells me its located) folder and running it from there gets a bit