• Music Maker

  18 answers, most recent on 12/30/2024

  RE: Magix Music Maker 2013
  Hello! I was just having the same problem before, and I wanted to know if you also have a link to Vita Solo Instruments 2, which I have the downloader for, but also crashes when opening it. Thank you for your time.
• Video Pro X

  3 answers, most recent on 2/1/2023

  [Solved] Problems with Move Templates
  I am having trouble with the move templates on video pro x and can really use some help. The move templates work perfect on magix movie edit pro, but for some reason they are responding terribly in pro x. When I start with a green screen video and
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi. The last version of QuickTime for Windows still works on the latest version of Windows. I have it installed with no problems. Whether Magix will take advantage of that for your videos or not I don't know. You can only try. It's
• Movie Studio

  20 answers, most recent on 1/13/2025

  RE: Exporting to mp4 desyncs the sound...
  @AAProds @johnebaker Frame variations that are slight such as Al posted I found hardly ever give problems. Rather I found if the speed of movement of a subject, if large and fills the frame enough, can cause frame rates to jump suddenly and more
• Other products

  5 answers, most recent on 8/12/2023

  RE: [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.
  @Afrikitty Welcome to the Magix user to user forums. First, I hope you are aware that Movie Edit Pro MX is now a very old product, initially released about 2010 I think. So, it is more than possible it will not run successfully under any recent
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Hi and welcome to the user to user forums. It may depend on what produced the MKV files. They are not all equal. There is a program called MediaInfo that will show the file's data and tell us more and if there is a potential problem. The
• SOUND FORGE

  One answer, on 4/24/2025

  Registration failed
  My copy of Sound Forge 17 stopped working. I tried to input the serial number but it doesn't work. Order number is:  ----- Can you help me with my problem? I love the software and I want to use it.
• Audio Cleaning Lab

  3 answers, most recent on 10/9/2024

  RE: Need serial number
  @keith-k In which case you need to email infoservice@magix.net and ask for their assistance with this problem. JeffForum Moderator
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  @Rod-Devonshire Perhaps there are some left over folders from the previous install that I need to delete  That is almost certainly correct, unfortunately! As a first step to try to resolve this I would suggest reading and following the M$ advice on
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  I have the same problem. Magix Movie Studio 2025 Suite starts and then crashes without an error message. 2024 worked on this same computer when it ran Win 10. After I've changed to a bigger ssd and to Win 11, it stopped working. I upgraded to 2025,
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  Interesting about the monitor thing. I've sent my roommate and colleagues snips of things and nobody has ever mentioned anything, but good to know either way. I wonder if there is a problem here. As I said before, this has never been an issue prior
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  @Peter-Werts Welcome to the Magix users forums! As you have found, not all smartphones are "equal"! One of the most common problems created by them for video editing programs is that video files are frequently created using Variable Frame Rate. In
• SOUND FORGE

  13 answers, most recent on 11/4/2024

  RE: Last used preset for Effects and Processes
  I still have this problem after I contacted support. They first saidthat they will release an update for SF 17 and that update will fix these issues. After that my ticket was closed. After the release of SF 18 I contacted them again and they
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive Regarding your Lagarith problem, what did you do to solve the issue, uninstall the filters? I just deselected the LAGS decoder in the LAV filters program: 👍  
• SOUND FORGE

  8 answers, most recent on 4/25/2024

  RE: Sound Forge VST Plugins
  @alexavil Sound Forge has problems with plugins, especially VST3. This problem has existed for a long time, perhaps it will never be resolved.
• SOUND FORGE

  4 answers, most recent on 10/21/2025

  RE: Toolbar icons size
  SFP-18, i have I have  Properties> Compatibility> Program DPI: "Use this setting to fix scaling problems for this program instead of the one in Settings" enabled in the SFP-18 shortcut, and "Use the DPI that's set for my display.. when I
• Music Maker

  10 answers, most recent on 11/26/2024

  Audio interface issues.
  I work for a small education centre and I have just installed music maker 2024 for some students who are interested in music production as an extra curricular activity. I donated my old behringer audio interface and for some reason the software
• Off topic

  4 answers, most recent on 2/14/2023

  [Solved] Problem in login to MAGIX personal area on web site
  I tried to make a login but it was no accepted. "not valid" or something. I used user id which I have used many years.I click on "forgot my password" and get email allowing make new password. Same error message. I did it again but same result.Then I
• Movie Studio

  34 answers, most recent on 11/23/2022

  RE: [Solved] Update Patch to 22.0.3.167
  Greetings all, As far as my problem with the install of the patch is concerned, I've sorted it. It was my system at fault. The UpdateService.cfg file somehow had the wrong working directory - no idea how that could have happened. AndyW
• Samplitude

  27 answers, most recent on 6/19/2024

  RE: How to set up midi instruments so they play, can be monitored,recorded
  @j-s What problems did you encounter?
• SOUND FORGE

  4 answers, most recent on 8/12/2025

  RE: Glitches
  @scott-james This can be caused by editing compressed audio files like MP3. It's recommended to convert them to WAV first. If you enable to always proxy compressed audio files in the Sound Forge program preferences, this will be done
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan It is very difficult for fellow-users to directly help with this problem - we cannot see your computer, after all - but have you tried completely disabling your antivirus for the duration of the time it takes to download and install VdL
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @Darlene-Lam You can change the language at the bottom of the page. Then you'll end up here https://www.magix.info/us/support/ There is also an official Vegas support forum at https://www.vegascreativesoftware.info/us/ but usually only Magix
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  Hi sorry for the late reply. Still having problems I'm using Movie Studio 2022 Platinum AMD Ryzen 7 4800H with Radeon Graphics            2.90 GHz