• Off topic

  11 answers, most recent on 5/9/2023

  RE: Survery cupon not working.
  @Hannes-DuPlessis Hi . . . . From your response it is clear that how the customer feel after a bad shopping experience is of no concern to you. . . . . On the contrary, we are trying to help you understand the terms and conditions of use for
• ACID

  5 answers, most recent on 8/21/2023

  ACTIVATION
  AS YOU CAN SEE FROM THE SCREENSHOT, I HAVE 1-MORE AVAILABLE ACTIVATION. I BOUGHT A NEW 2ND COMPUTER AND IT WON'T LET ME INSTALL AND ACTIVATE THE SOFTWARE. THIS IS THE 2ND PRODUCT. SAME PROBLEM WITH SOUND FORGE. I'M SITTING HERE WITH A BRAND NEW
• Off topic

  One answer, on 2/8/2023

  About E-mails
  Hello, I have designed my website and got the domain via xara-online.I have another hosting service and I use my e-mail accounts there and they gave me some  records to add the MX, A, and TXT in the current DNS zone. But I couldn't find where to.
• Movie Studio

  3 answers, most recent on 7/14/2024

  RE: Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to
• Other products

  6 answers, most recent on 2/27/2023

  RE: Photo Manager Deluxe 2023
  @Paul-Isbell Hi, Photo Manager Deluxe 2023 Are you sure about that? A 2023 version would be new and I don't see this on the Magix.com website. The one being offered is rather old and looks to be the same one that I have. What is the version number
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  @Reyfox Surely that's because MMS / VPX are not officially supported by Boris. Even those editors that are supported, not all get full compatibility. A quick look at the OFX website shows some of the problems faced and why some programs seem more
• Video Pro X

  27 answers, most recent on 3/3/2024

  RE: Export Video as AVI
  @Jamil-Taylor, @AAProds Hi . . . .I simply want AVI export to work. This is a feature offered, and I want to use it.. . . . Unfortunately, the issue with the AVI export splitting the AVI file is preventing this and we cannot determine why it is
• Movie Studio

  38 answers, most recent on 12/25/2023

  RE: Problem with Movie Studio Edit 2024 Platinum
  @Robert-Doherty Hi Robert. If you had gone for the wrong driver it would simply not have loaded. If you do not have a second graphics card in the computer then the program would load all of it's settings to use the Intel UHD 730 GPU chip within your
• Video Pro X

  7 answers, most recent on 12/13/2023

  RE: update from ProX14 to ProX15
  @Stanislav-Zakharov Hi. I have no idea of your age, financial situation, or other constraints but understand such constraints as people including myself have other things that need paying for first hence I'm on a desktop 9th gen Intel CPU and mid
• Xara Designer Pro

  3 answers, most recent on 10/25/2023

  RE: I CANNOT ACTIVATE MY PURCHASED PRODUCT
  @mazi-omazyza Hi Please note that this is a public forum, not Magix support. I have removed your email address from both your posts and hidden the second post, never post email addresses, order numbers, serial numbers or any other personal
• Photostory

  4 answers, most recent on 12/7/2023

  RE: Registration Issues
  Jeff, thanks for replying. I purchased it directly from your company website. I received a confirmation email and the serial product key. Here it is: Magix Shop  www.magix.com From:us-shop@magix.net To:ROD TAKAHASHI Thu, Nov 30 at 11:20 PM Thank you
• Movie Studio

  7 answers, most recent on 4/5/2023

  RE: [Closed] Animated Gifs? And stop source file Deletion.
  @ezeht Hi and welcome to the user to user forums. No. No Magix video products support animated giffs as that would be considered a photo editing package export. The Magix Photo editing package can import giff images but not export giffs. Adobe
• Movie Studio

  10 answers, most recent on 12/2/2023

  RE: Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM
  @florian-l Hi Florian. As far as published specs are concerned your AMD RX6700XT 12GB (released 2021) should be well within spec. Did you use the AMD auto detect feature on their website to check for updates? Some graphics drivers have been known to
• Movie Studio

  40 answers, most recent on 4/8/2023

  RE: won't update. it loops
  @francis-cumagun can i download the whole new program? If by that do you mean if you download the program from the website again or your user account, would you get the latest version without the need to update, then the answer would be no. If you
• ACID

  5 answers, most recent on 8/21/2023

  RE: ACTIVATION
  AS YOU CAN SEE FROM THE SCREENSHOT, I HAVE 1-MORE AVAILABLE ACTIVATION. I BOUGHT A NEW 2ND COMPUTER AND IT WON'T LET ME INSTALL AND ACTIVATE THE SOFTWARE. THIS IS THE 2ND PRODUCT. SAME PROBLEM WITH SOUND FORGE. I'M SITTING HERE WITH A BRAND NEW
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  Today, I purchased direct from the Magix website the Movie Studio 2023 (Basic version). After using it, I realized that it does not have the HDR Video Effects feature as does the Movie Studio 2023 Platinum version. Today, the difference in price
• Music Maker

  9 answers, most recent on 12/26/2022

  RE: can not activate
  Here is more info on my purchase-I bought the download at what looks to be a magix website, I have bought software in the past so I have an account. It was asking for serial number and computer number.
• Movie Studio

  38 answers, most recent on 1/10/2023

  RE: Upgrade / Update?
  @johnebaker @jeff-brown8145 Hi John. It worries me I can't find any audio support entries for Win 11 on the Microsoft website. Ray.  
• Music Maker

  12 answers, most recent on 7/27/2023

  RE: Static noises when using Mastering Suite after update
  @Campbell-McMahan Here are some general tips: First of all, in case you encounter such problems always try to restart the computer. This can do wonders. Make sure you select the Restart option and not the Shut down option! Next, make sure all
• Off topic

  7 answers, most recent on 5/13/2023

  RE: I dont want ads !
  @andrew-pgh The program showing the Ads is usually called Update Notifier. You can either disable it in the Autostart or uninstall it from Windows Apps and Features. If you install a Magix software it will ask you if you want to install additional
• Movie Studio

  57 answers, most recent on 8/31/2023

  RE: New Release MMS 2024....
  The only reason I'm keeping it is because it has the AV1 codec built--in, and some Youtubes are being encoded with it. Since @rse around with funny YTs, I find having AV1 support quite handy. @me_again @CubeAce Hi, going back to this comment, AV1
• ACID

  14 answers, most recent on 4/4/2023

  RE: [Closed] Acid Music Studio 10 - Where get realistic sounding instruments?
  Hey! Thanks! I have Music Maker! i tried buying the loop craft II set to toy with, and the site keeps giving me an message that there was an error during payment. Doesnt seem to matter whether im using the website or trying to buy directly on Music
• Web Designer

  No answers, created on 2/22/2023

  Navigation Bar disappeared after computer crash
  Hi everyone. I'm running a PC with Windows 10. My computer crashed, and the hard drive died. I had to reload everything from scratch, including Xara Web Designer Premium v.16. Luckily I still had the CD-ROM. But of course, all my web pages were
• ACID

  8 answers, most recent on 11/20/2023

  product won't accept serial number, and other comments
  I just bought ACID Pro 11 Suite. I think this may be the last product I buy from Magix. I've bought three previous versions of ACID Pro, 4, 6, and 7. I just got a new computer and figured I would buy the latest version of the software. But I'm