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@johnebaker I don't believe there are such things as 32bit and 64bit Firewire devices. There are different Firewire drivers for 32 or 64 bit Win8/8.1 (Ray's link) but there are no separate legacy drivers for Win 10, and Win 11 (64 bit only, of

Samplitude

8 answers, most recent on 8/7/2024

[Solved] No Signal through Visualization

Hello -I recently figured out how to access my Realtek ASIO driver, however now there is nothing shown in Visualization when I play a file/track. Whatever i did to fix the driver somehow routed the things awy from the Visualization. WIndows 11

Photostory

One answer, on 5/9/2026

Program hang

Photostory Deluxe 2025 hangs at the intro screen and Task Manager has to end the program. Very annoying as the splash screen insists on running on top of other apps. I had no problem with the previous iteration. Running 64 bit Win11 Pro v. 25H2 on a

Audio Cleaning Lab

2 answers, most recent on 6/13/2024

RE: Problem with running program after updated Magix Music Maker 2022

Thank you. I had to install the 32 bit version and all is working. Too bad I can't upgrade to a 64 bit version free.

Movie Studio

6 answers, most recent on 2/1/2026

RE: Video Deluxe 2026 Could Not Find a Part of the Program

Also, in the interest of completion: I've done all the normal things you'd do here-- I'm pretty close to an expert in Windows Support and build my own machines. Windows 11 64-bit is up-to-date. I'm running the latest WHQL drivers for My Radeon 9070

ACID

No answers, created on 12/7/2024

It works/won't work

i recently installed Pro Suite 11 Full version on a clean drive loaded with windows 10 64bit build with 32G RAM, and it seemed to work fine when i tested it with a new file. i then re-downloaded the VST synths that i've used for years. i tested them

SOUND FORGE

6 answers, most recent on 5/10/2024

[Solved] New Installation Fails To Begin Sound Forge Pro 17

Attempting to install SF Pro 17 for the first time, file name is soundforgepro17_dlm_kluw9n.exeOnce I run that file, this blank popup immediately opens:No virus programs running.No active firewalls.System details -Processor Intel(R) Xeon(R)

Music Maker

16 answers, most recent on 11/17/2025

RE: Magix music maker on linux mint

I also will add the computer info i used and such. # System Details Report--- ## Report details- **Date generated:** 2025-11-17 11:36:33 ## Hardware Information:- **Hardware Model:** ASUSTeK

Video Pro X

2 answers, most recent on 3/13/2026

[Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video

Hi community and Magix, I recently up graded and built and new computer. Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based

Photostory

No answers, created on 7/2/2025

Impossibilité de visionner les anciens diaporamas pour PC.

En cliquant sur " start.hta " apparait le message suivant " This disc requires the use of an AciveX control which has failed to install properly. Select OK to try to allow to attempt to diagnose the problem, or Cancel to exit. " En cliquant sur OK,

Music Maker

One answer, on 7/3/2024

how I can convert .mmm file in Mp3?

Music Maker. my operating system is window 64 bits

ACID

5 answers, most recent on 9/1/2024

Acid music studio 11 not showing 8 instrument and 6 effects

Hello. After installing the program, I should have 8 new instruments and 6 effects.for example a drum engine, new synthesizers or a real guitar amplifier Unfortunately, my program does not see them. Other VST plug-ins are visible.please help windows

SOUND FORGE

One answer, on 10/29/2024

res code

I have win 11 pro 64 bit I installed sf18 two weeks ago and yesterday it ask me of code again I can not find the email that i Had received first time could you help by sending it again.

SOUND FORGE

11 answers, most recent on 4/19/2025

RE: SF Pro 18 Annoyances, Fixes?

I am not sure if SF-12 (Pro or AS) supports the VST-3 format,,, otherwise, 32 and 64 bit VST-2 plugs should work in SF-12 providing the search folder path is set (as @SP. stated).If you are referring to the ARA plugs that come with the SFP-18 Suite,

Video Pro X

2 answers, most recent on 2/3/2025

[Closed] Video Pro 19 keeps crashing

Hello: Lately, in using my Video Pro 19, it keeps crashing within a few minutes while editing a video. Advice to fix it would be appreciated. My computer hardware is Dell laptop 7791 2-in-1 Processor: Intel(R(, Core(TM)i7-10510U CPU @ 1.80GHz, 2.30

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

Need 2 files from Audio Cleaning Lab 10 cd distribution

I have replaced a flaky computer and I wish to move Audio Cleaning Lab 10 to the new PC, but the CD distribution is missing 2 files in the system folder. I considered upgrading to the latest Sound Forge 18 version, but it is missing at least 2

Music Maker

5 answers, most recent on 1/26/2025

RE: String Ensemble, Drum Kit and Vita Sampler not loading!

@Alex-Belobraydich Does the folder already exist? The 'not enough RAM' error message is a useful error message because Music Maker 2020 is only a 32 bit application and the RAM limit for 32 bit applications is about 1,5 GB on Windows (without using

Photostory

3 answers, most recent on 11/6/2024

[Solved] Cannot see Photostory Wizard

I am on Photostory Deluxe 2023. I have a kazillion photos to add, so I decided the Photostory Wizard would cut my workload. I cannot see how to get into Photostory Wizard. The problem is the tutorial shows a very different interface to what I am

Video Pro X

22 answers, most recent on 5/30/2025

RE: newblue display is faulty in timeline monitor

@Betovalle Hi Have you seen this comment by @Gid in another topic. I have versions v 5.0 . . . and 3.0 . . . 64 bit versions of the NB plugins, all are now up to date with the latest patches. The problem still persists. John EB

SOUND FORGE

8 answers, most recent on 5/25/2024

RE: LoudMax VST3

Hi @john_barr, what version of LoudMax: 32 or 64 bit, VST-2 or VST-3.

SOUND FORGE

One answer, on 11/24/2024

RE: Install XFX 1&2 Plugins both 64bit and 32Bit

Hi @CaptainCarl, I am not aware of a x86 (32 bit) version of Sound Forge Pro 18. All the previous Magix versions had both x32 and x86 though. If both were installed (on the same PC) they shared a lot of the settings and did not count as an

SOUND FORGE

One answer, on 4/6/2025

Sound Forge Audio Studio 14 - iZotope Neutron 4 Elements Crash

Every time I'm trying to use Neutron 4 Elements on a file with a non-standard sample rate (e.g. 32kHZ, 48kHz), Sound Forge Audio Studio 14 crashes.The same plugin works normally if the file has a sample rate of 44.1kHZ. Problem

ACID

5 answers, most recent on 6/10/2024

RE: Acid pro 7 versions

@j-s The most drastic change was the switch from 32 Bit to 64 Bit which came with Acid 8. I don't have Acid 7, but I would guess that, if version 7.0e was really distributed by Magix, it only has different company branding. The new 64 Bit VST