• Movie Studio

  36 answers, most recent on 2/3/2021

  RE: Video Deluxe 2019 is stuck after clean install?
  This is the crash log:  ----------------------------------------------------------------------MAGIX Video deluxe  26.07.2020  16:43----------------------------------------------------------------------CrashDump 20200726_164305_v18.0.1.209.dmp
• Movie Studio

  2 answers, most recent on 5/12/2020

  Portrait Pixel3 images displayed correctly and NOT
  I'm back after taking a vacation from my vacation slide show. Since MEP 2020 was occasionally barfing (crash, but no crash report), I decided to give MEP 2016 a try. Well, besides the Preview being oversized (not fitting the window and not the
• Movie Studio

  14 answers, most recent on 1/16/2020

  RE: [Closed] Error igdrcl64.dll
  I am having the same issue here is my error ----------------------------------------------------------------------MAGIX Movie Edit Pro Plus  14.01.2020  20:32----------------------------------------------------------------------CrashDump
• Movie Studio

  4 answers, most recent on 10/8/2019

  RE: Updated Magix EDIT PRO Premium, Now It Crashes everytime
  Error in module "igdrcl64.dll" ----------------------------------------------------------------------MAGIX Movie Edit Pro Premium  05.10.2019  20:44----------------------------------------------------------------------CrashDump
• Movie Studio

  70 answers, most recent on 1/19/2020

  RE: [Feedback] How do you like version 19.0.1.18 ?
  How do I like version 19.0.1.18 ? I don't!!! Magix Image Stabiliser gone. ProDAD image stabiliser gone (in spite of what someone stated here). And, to add insult to injury, the new Vegas image stabiliser crashes the program with an access violation
• Movie Studio

  70 answers, most recent on 1/19/2020

  RE: [Feedback] How do you like version 19.0.1.18 ?
  Trying to load Intros/Outros Basic, Template 'Noisy (intro) causes my version of MEP (Premium) to crash giving the following log information. It is the only template to do
• Photostory

  No answers, created on 5/17/2019

  Photo Story Easy v2 Crashing Each Time I OPen
  Firstly, each time that I open this program I receive a pop-up about upgrading. Despite ticking not to show again it reappears constantly. After closing the pop-up an error message is received and closes the program. I have sent in an email through
• Other products

  One answer, on 3/20/2019

  There is an EXIF Tag that is called Key words (Categories)
  Is there a way to extract EXIF data to automatically create categories. I am inheriting a very large library of family archived data and want to not give up all the work previous people have done. There are over 50K photos with approx 1K
• Other products

  3 answers, most recent on 12/13/2018

  RE: Photo Manager Pro does not show photo creation date
  Hi, welcome to the Magix forums. I think  you may have just found a bug, or at least some aspect of the program which does NOT behave in the manner one might expect! I run the same version of Photo manager, and have just tested this on my computer,
• Other products

  3 answers, most recent on 12/13/2018

  Photo Manager Pro does not show photo creation date
  I am trying to organize my photos and date is an important metric for me. I have imported the photos and when I look at the properties and Exif data it does not show the creation date properly. All the photos default to the 1900 date when I check
• Photostory

  No answers, created on 10/25/2018

  Photostory
  I recently download photo story Deluxe 2018 trial so i can test it out before buying it but every time i add a picture, effect or anything it crashes and i have to restart the whole program again. I am running the program on a Win 10 64bit, Intel
• Other products

  2 answers, most recent on 9/24/2018

  RE: Face and captions data saved to image file?
  http://photometadata.org/META-Resources-Field-Guide-to-Metadata#Description The IPTC data has a Description field which is most often used for captions. EXIF has an image description and file comment which could be used to save captions.
• Other products

  2 answers, most recent on 9/24/2018

  RE: Face and captions data saved to image file?
  @PhotoEnthusiast42 The data is held in the PhotoManager database - AFAIK there are no existing fields in the image EXIF information for such data, and adding new fields to the EXIF is not reliable or picked up by an image editing or viewing
• Movie Studio

  11 answers, most recent on 9/10/2018

  RE: Editing video (MP4)
  Greetings, I'm pleased to see your problem is resolved, although from your exif info and screenshots I can't for the life of me see how the solution you ticked cured the audio problem, but then MEP continues to surprise me even after 10+ years of
• Movie Studio

  22 answers, most recent on 1/19/2019

  RE: Movie Edit Pro crashes every time I open it
  Hello need help.. I did not find where to write, I write here because the problem is similar. According to the explanations provided, the program does not start up properly. The program has been reinstalled 5 times nothing changes..I made Windows on
• Movie Studio

  6 answers, most recent on 7/2/2018

  RE: editing 360 video
  Thanks for the rapid response John. I am trying to make a 360 movie from 360 stills (jpgs) and 360 video (mp4) that I shot recently with my Insta360 One camera. Both video and stills were processed (stiched) with the Insta360 Studio to produce the
• Movie Studio

  8 answers, most recent on 11/11/2017

  RE: OT: Timestamp puzzle
  Hi Terry . . . . I thought the GPS Timestamp was supposed to be UTC . . . . I'm wondering if perhaps different devices adjust the UTC value to get their 'GPS Timestamp' for the EXIF metadata? Presumably thinking that's more 'user friendly'? . . .
• Movie Studio

  8 answers, most recent on 11/11/2017

  RE: OT: Timestamp puzzle
  Thanks John, that seems reassuring, but I thought the GPS Timestamp was supposed to be UTC (or GMT as I call it)? Which is surely independent of DST and timezones? I assume it's also the timestamp you'd find in a GPX file downloaded from any
• Movie Studio

  8 answers, most recent on 11/11/2017

  OT: Timestamp puzzle
  Anyone have any photos taken in 'summer' time on an iPhone in a time zone ahead of UK, such as mainland Europe etc? If so, can you advise what these two EXIF fields report please?Date TimeOriginalGPS Date Timestamp My iPhone 6S+ (latest iOS 11.1)
• Photostory

  One answer, on 10/2/2017

  Can't burn / export
  Using Photostory Deluxe Ver 16.1.1.46 (UDP3) Win 10 Home AMD- A10-5745M APU with Radeon HD graphics 2.10 GHz 8 gb ram 64 bit x 64 processor Trying to export my photostory (tried DVD / MPS / WMV) They all get stuck and become non-responsive. (at
• Movie Studio

  2 answers, most recent on 7/14/2017

  Any idea why every time I close the program it reopens.
  Every time I close Movie Edit Pro Premium 2017 it reopens wanting me to submit a crash report. I copied the crash log to a file and this is what it shows below. Whats weird is that the program doesnt crash, im not sure why this message appears. Any
• Movie Studio

  3 answers, most recent on 6/2/2017

  New install crashes on startup
  I just downloaded the newest version on my new pc. It crashes right after the dialogue about creating a new project. I have installed and unistalled and installed again. Attached is the crash log and my complete configuration. Any suggestions are
• Video Pro X

  27 answers, most recent on 5/20/2017

  RE: video pro crashes during export of multiple photos
  Scan just finshed THis is the results: Windows Resource Protection did not find any integrity violations.   This is all of the crash log: ----------------------------------------------------------------------MAGIX Video Pro X  18.05.2017
• Movie Studio

  12 answers, most recent on 3/23/2017

  RE: MEP 2016 setting not working?
  I'm not sure about setting to 16:9. At 4:3 or similar, don't you get more flexibility? More scope for vertical pans, zooms, cropping, etc? How many hours I've wasted struggling with photo time syncing issues! Accuracy is important to me for video