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Music Maker
16 answers, most recent on 2/18/2024
RE: [Solved] MM2019 Prem unable to log into store
@Dustin09 Please make sure you download and install all additional features from the internal Download tab inside Music Maker. Maybe the "More Tracks & Formats" feature wasn't installed yet. Looks like the more tracks and formats requires
Other products
One answer, on 1/28/2026
[Closed] vegas pro 11
I need to reinstall Vegas Pro 11 on my computer because it was formatted, and I can't because it says the number has already been registered. I would like urgent assistance, please. My serial number is Removed by moderator. I await your instructions.
Movie Studio
5 answers, most recent on 11/22/2025
RE: Image playback freezes after a couple seconds
@johnebaker Thank you for getting back to me. It is a desktop running Magix Movie Studio Platinum 2024 (Version 23.0.1.236). I don't know if that's the latest version, as the update option in the program did not respond when clicked. According to
SOUND FORGE
2 answers, most recent on 9/1/2025
RE: Software is glitching.
Does this behavior occur with PCM (.wav) file types or just MP3 or other lossy formats? btw, welcome to the Magix Sound Forge users community @Robert-Paul
Movie Studio
5 answers, most recent on 2/23/2026
RE: Incorrect frame rate on AVI output, incorrect display of frame
@clement5 The reason for the comparison is that the YUV default output results in wrong output, and only the uncompressed AVI or other formats are correct. Then why use it? There are plenty of other lossless compressed formats you can use. This
Movie Studio
2 answers, most recent on 2/14/2026
Audio problem with Magix MEP 2015 plus
I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free
Movie Studio
89 answers, most recent on 5/5/2025
RE: Upon importing my photos, they turn to black and white or all black
@CubeAce Hi Ray, Did you not see my last post from yesterday? Also, the Import/Export formats are all listed on the Magix site and in the manuals. No need for someone to know the code for this. A Magix employee replying to customer queries should at
Music Maker
3 answers, most recent on 8/11/2025
[Solved] Activation Key Registered But Not Registered
I just did a complete format and reinstall of my PC and now can't get Music Maker 2023 to accept my key. I tried going to My Products and it shows I registered the product and gives the date. But it doesn't show the actual key (which thankfully I
Video Pro X
One answer, on 1/4/2026
[Closed] Render Output Options Missing in Vegas Pro 23
I previously have used Vegas Pro versions 15 and 19 and there are multiple render options including (among many others) MainConcept MPEG-1, Sony AVC/MVC, and many more render formats including 720p and 1080p. Considering upgrading to version 23 and
ACID
4 answers, most recent on 3/25/2025
RE: I have a crackling sounds in WAVs rendered audio files
@Tiago-Lins What audio format are your loops? Also WAV or MP3?
Photostory
12 answers, most recent on 3/12/2025
RE: Hardware Acceleration Failing
...and finally GeneralComplete name : S:\2024 holidays\Slideshow Videos and Additional Content\0109 Polperro Boat.mp4Format : MPEG-4Format profile : Base Media
Photostory
12 answers, most recent on 3/12/2025
RE: Hardware Acceleration Failing
Here's another. GeneralComplete name : S:\2024 holidays\Slideshow Videos and Additional Content\1708 Eagle's Rock.mp4Format : MPEG-4Format profile : Base Media /
Photostory
3 answers, most recent on 4/2/2026
RE: How do I find additional templates for Slideshow Maker Wizard?
@David-Robertson Hi The trial version is limited on features, templates etc. The extra content that becomes available, see image below, after purchase and activation contains all the extra features, templates, export formats etc. John EBForum
Movie Studio
89 answers, most recent on 5/5/2025
RE: Upon importing my photos, they turn to black and white or all black
@Iris-Willis Hi . . . . iPhone 16 Pro . . . I think it's a glitch with MAGIX. I guess I'll convert my files to jpg . . . Definitely not a glitch in the program, a quick search of the Internet brings up many posts about the iPhone 16 HEIC format
Movie Studio
9 answers, most recent on 1/29/2025
RE: No sound / audio in player and export
John, Please find MediaInfo on the original VOB file. I am unfamiliar with this app, and I dont know if it means anything, however: In Media info, it posts the "Duration" for the file, video and audio as 5:59. Yet when I import the VOB into Movie
Movie Studio
30 answers, most recent on 9/24/2025
RE: No sound from combined files
@Yoshinori-Tokuda Those settings (MXV video format) will only be playable by Magix programs. Try playing your MXV export in the Media Pool. Try an export to MPEG-4. Do you get audio then?
Movie Studio
15 answers, most recent on 6/9/2025
RE: [Closed] AI Media Management in Video Deluxe 2026
@Marc-Goder Hi Marc . . . . and, above all, processing 10-bit material . . . . I think you need to be more specific with this statement, MMS 2025, and I assume VDL 2026, handle some 10 bit video formats natively eg HEVC 4.2.0 10 bit. However, 'Pro'
Movie Studio
14 answers, most recent on 3/26/2025
RE: MP3 imports are being reduced to 4-seconds length + Not playing!
@Apollo89x I just downloaded that audio from YT using 4k Video Downloader+ and it loads into Magix without issue. There's something dodgy about your downloader software methinks. The MediaInfo from the 4k Downloader file: GeneralComplete name
Movie Studio
16 answers, most recent on 2/25/2025
RE: ProRes422 question
@CONRADO-CORTEZ, @Gid Hi I agree with Gid's comment 'I don't think they have anything in common so you'd have to work that out with the concert people' . Exporting as MP4 and then converting to Prores is not advisable, the formats, while using a
Movie Studio
89 answers, most recent on 5/5/2025
RE: Upon importing my photos, they turn to black and white or all black
@Can-Dive Hi So it does. 😳 . . . . I think all the developers need to do is recognise the HEIF extension . . . . Agreed, HEIC is a specific implementation of HEIF that stores images efficiently, whereas HEIF is the more generalised format that can
SOUND FORGE
42 answers, most recent on 5/28/2025
RE: Batch Processor Crashing
@ItsMeTho Hi Thanks for the sample files, they are 'standard' CD quality WAV and they playback fine on my audio system irrespective of the audio system being set to 48kHz 16bit or 24 bit, Using the standard Windows codecs,and those installed with
Movie Studio
27 answers, most recent on 4/20/2025
RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
@William-Keeth Hi In addition to @emmrecs comment. Does the popup occur when opening an existing project, or when adding video to the timeline? If when adding to the timeline, are the videos from a new source or videos that could be previously
Movie Studio
25 answers, most recent on 8/7/2025
RE: Any decent support for Insta360 videos yet?
To the OP, I would love to know what editing software support the Insta360 native INSV file format outside of Premiere. It is easy to create an editor for someone's specific file format, but how about it (that software) editing anything else besides
Movie Studio
19 answers, most recent on 7/22/2024
RE: [Solved] Video gets distorted when opened in Movie Studio 2023
@AAProds Hi Al IIRC, this is a known bug, last reported with AVI (?) format, in both MMS and VPX ? @jeesa2 I can replicate this as shown below and the fix? John EB
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