• Other products

  One answer, on 3/2/2026

  RE: [Closed] Vegas Pro 23.0
  @Krzysztof-Oleczuk Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Other products

  One answer, on 3/2/2026

  RE: [Closed] Installion error on 23 vegas software
  @jean-francois-reveillard Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Other products

  One answer, on 2/26/2026

  RE: [Closed] Vegas Pro 22 - Surround Sound
  @David-Nyemaster Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1239166/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Rescue Your Videotapes!

  18 answers, most recent on 11/5/2025

  RE: [Closed] Installatie mislukt
  @Robby-Doezeken Hallo Robby, Eerst een vraag aan u. Waarom hebt u een tweede account @Robby-Doezeken aangemaakt? Dit zorgt alleen maar verwarring op. Zie art. 8: Communityregels – onze nettiquette | magix.info. Om een goed antwoord te kunnen geven,
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Michael-Schmidt6033 Yes, as this post confirms, BorisFX now owns SoundForge. However, I note you list Sound Forge v 18 and 19. These are versions produced by Magix so it seems you do need to contact them! (I admit I was not aware that it was
• Movie Studio

  5 answers, most recent on 7/9/2025

  RE: Magix Support or Lack Thereof
  @Reyfox https://www.magix.info/us/forum/neu-support-im-forum--1347566/#ca1982135
• Movie Studio

  One answer, on 1/17/2026

  RE: [Closed] Stopped working. Reinstalled and now won't take Activation code
  What version is your MSP?. If it is a Vegas version (up to 17. 18 and later are Magix versions) you need to go to the Vegas forum https://www.vegascreativesoftware.info/us/news-forum/ If it is a version released years ago by Sony Creative Software
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il explique
• Movie Studio

  2 answers, most recent on 2/3/2026

  RE: Burn to disk
  @chris-fleming4256 Welcome to the Magix user to user forums. Unfortunately, your first post is very much lacking in detail so any help is likely to be largely guesswork! Please read this pinned post and supply as much of the requested information as
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  Please read THIS https://www.magix.info/de/forum/video-prox-17-mvp-dateien-lassen-sich-nicht-ffnen-windows-11--1348924/?page=2#ca1993190
• SOUND FORGE

  One answer, on 3/15/2026

  RE: Unable to reregister Sound Forge Pro 10.0
  @David-Kimmel Hi See this article on activation the older Sony versions of products acquired by Magix from Sony John EBForum Moderator
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  https://www.magix.info/us/forum/exception-0xc0000005-access-violation--1283434/ https://www.magix.info/us/forum/access-violation--1296546/ I tried these solutions and they did not work
• Other products

  2 answers, most recent on 11/19/2025

  [Solved] I want to download Independence Free but get taken to the wrong page
  Dear Anyone. Just got told about Independence Free, that it's multitimbral (YAAAYY!!!!) and comes with a 2gig library. On another post on this forum I found THIS link for
• Music Maker

  One answer, on 1/28/2026

  RE: I had purchased the Magix Music Maker 2026 and never got the code
  @Jon-Jefferys  Since January 7th, 2026, there has been an issue affecting a small number of purchases made through our US shop when paying via PayPal. In these cases, the payment is successfully debited by PayPal, but the funds are not released to
• Off topic

  One answer, on 1/27/2026

  RE: [Closed] Non-existent technical support
  @instrumentality Please post to the discussion in this pinned post. This will help to ensure that all similar issues are "kept together"! Thank you! This thread will be closed. JeffForum Moderator
• Other products

  One answer, on 3/17/2026

  RE: MAGIX Photostory deluxe 2025
  @George-Duckett Welcome to the Magix user to user forums. What you have is a voucher code so please go here and follow the instructions to receive a serial key and the download link. JeffForum Moderator
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @MegaMooer vielleicht kann die LÖSUNG dieses Beitrages auch ihnen helfen. Es gibt bei Vegas Pro , Video ProX und Video DeLuxe Probleme mitMicrosoft Visual C++ v14
• Movie Studio

  6 answers, most recent on 12/9/2025

  RE: [Closed] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  Since this issue was already raised in https://www.magix.info/us/forum/beware-latest-nvidia-gtx-591-44-drivers--1350824/ I will close this thread to prevent further duplication. JeffForum Moderator
• SOUND FORGE

  5 answers, most recent on 2/12/2026

  RE: Version 14 Missing VST Plug in Rack Missing inter alia
  Hi @Gr8fuldan, firstly, this is a 'users' forum. Other users and moderators on this and other Magix discussion groups do not have access to activation serials and other personal info. When activating Sound Forge, your old email address does not need
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  I found this post from Geoff: https://www.magix.info/us/forum/luts--1245242/#ca1543125 So, on the import tab, I browsed to the LUTs, dragged one of them onto a video and it worked. I just can't get access from the "MovieLooks" Template.  
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  RE: [Solved] Sound forge won't load
  @Nathanael-Latham Do you have Sound Forge Audio Studio 17? This installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. Sound Forge Pro 17 doesn't install it. This old version of ASIO4ALL seems to be incompatible with
• Movie Studio

  One answer, on 11/26/2025

  RE: [Closed] Error Code: -14
  @Tony-Wright First of all, this isn't the Vegas support from.That's at https://www.vegascreativesoftware.info Next, Error -14 means you enter a valid serial number into the wrong software. Try entering the serial number here, this will give you a
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  The password is incorrect and I need access to the old email to retrieve a new password @Angela-Prosser, in that case you will have to contact Magix support. Sorry to say, a response may take 'a while' due to the restructuring of Magix and the
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  @andrew-foxon Hi I have a similar issue, with version 5.0.0.501 looks like OpenStreetMaps have done it again and changed their API, as in this topic from 2023 when we had the same issue. John EBForum Moderator