• Off topic

  3 answers, most recent on 10/31/2025

  [Closed] Can't reinstall Vegas pro 22, No compatible products found on this PC
  I had to reinstall Vegas pro 22. The installation program deleted my Vegas pro 22. But I can't reinstall Vegas pro 22, the installer shows this message (There were no compatible products found on this computer.) I bought Vegas pro 22 on 2025 August
• Video Pro X

  One answer, on 4/11/2026

  RE: [Closed] licence magix vegas 21 ne fonctionne plus hors ligne
  @CP-CAENIFS Hello CP, BorisFX has recently acquired the Vegas products from Magix. I suggest you post your enquiry on the Boris Vegas forum here: https://forum.borisfx.com/c/vegas-pro/55
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  That said, I am very grateful to the customers of Magix who have helped me with technical issues on here. Thank you ! Also people on the Vegas forum (another Magix product that keeps failing).
• Movie Studio

  10 answers, most recent on 12/13/2025

  2025 products with Travel Maps
  Are any if the Movie Studio versions still current? I'm looking for a Video Editor with Travel Maps.
• Off topic

  7 answers, most recent Yesterday

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus There was a large e-mail campaign that all those products switched over to Boris FX. I got a lot of mails from Magix and Boris FX about this. Of course, if you disabled all newsletters, you might not have received anything.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Having purchased MAGIX Photo story DELUXE in March 2022 and after installing it, I was never able to use the program, giving me error no. 14 as it tells me that the product was registered under an old email that I no longer have for years Removed by
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  Everybody reporting problems refers to NTDLL.DLL. for years already. Not saying Windows is holy but why is it that only Magix products have problems?
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Which Topaz Labs products do you own? I have Topaz Gigapixel and Topaz Video and haven't seen an issue like yours, albeit I have VPX17 and VdL 2026 Premium. JeffForum Moderator
• Samplitude

  20 answers, most recent on 10/27/2025

  BorisFX managing Samplitude family of products now.....
  I got the email about my Samplitude products now being managed by BorisFX... I opened an account and saw that my licenses were not there, so I opened a support ticket asking about the product transfers, access, and license code parking..... I had a
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
• Movie Studio

  3 answers, most recent on 5/15/2026

  RE: Magix Hub Speech services
  Many thanks for pointers i have just installed voicebox on my PC if thats all that people complain about in my productions i need to please my audience 😜 thanks again   Brian
• SOUND FORGE

  4 answers, most recent on 2/6/2026

  RE: Sound Forge 10 Serial Installation on New Computer
  Is your SF-10 registration listed in 'Magix Service Center> My Products'? You may have to use the same email address you used when it was initially activated through SCS.
• Movie Studio

  2 answers, most recent on 10/20/2025

  RE: Hi I bought the program in 2012 now this does not allow saving as mp4
  @Timo-Nieminen You will see that the serial number has been removed from your post. This is because these are public, user to user forums and confidential data, like email addresses or serial numbers should never be posted here. Exactly which Magix
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  MAGIX appears to have absolutely no support. No replies other than a bot answer that is no help at all.Their web site is a mess too. Trying to find the page to upgrade to the next version, beyond what I own, was an Easter egg hunt. They don’t even
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  [Solved] Error Message -24
  Hi everyone,   I have registered my products and used them previously. However, everytime I try and use SOUND FORGE 15.0 it asks for registration and email, despite having green ticks against both categories. Anyway so I think, it wants me to press
• ACID

  4 answers, most recent on 12/10/2025

  RE: ACID Pro Bundle with Melodyne
  @Paul-Young3484 The product will be listed in the Celemony customer account because it isn't a Magix product. Of course, you first need a serial number of Melodyne to begin with, before you can register it. I would recommend you contact the parent
• Video Pro X

  3 answers, most recent on 3/17/2026

  RE: add-ons
  Good morning, I need to download a copy of the invoice for the product purchased to submit to the consulting firm for the 2025 financial statement. Could you tell me how and where to download it? Thank you.
• Off topic

  8 answers, most recent on 5/12/2026

  Software Specifications
  Magix are currently having a Spring sale for Video deluxe and Video Pro X (and others) but nowhere on the product pages can I find Specifications to check system requirements, video formats etc. Where is this important information available?
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
• Music Maker

  2 answers, most recent on 6/28/2025

  RE: need to download music maker mx version 18
  @Lance-Troian Hi Assuming the serial number begins with P2- it is unlikely that the product can be registered. If you wish to try, the download for your registered product is available in your account at magix.com, login using the Account icon top
• Video Pro X

  2 answers, most recent on 1/8/2025

  RE: [Solved] Editing Templates
  @paulsweigert Hi AFAIK the Movie & Editing templates are for rapid production of movies destined for BluRay disc.which is 1920 x 1080 FHD. Which Movie template did you use? Did you disconnect the Movie template, for further editing, before
• Off topic

  40 answers, most recent on 1/26/2026

  [Closed] Does Magix have customer support?
  I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
• Movie Studio

  9 answers, most recent on 12/5/2025

  RE: HEVC Codec Activation #
  @Michael-Jordan5120 Hi From your image, it looks like you are using Vegas Pro. This is the forum for the Magix branded range of products. Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum, link is
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  @John-Phalen  it still won’t load into Vegas 18. Questions about the Magix Vegas range of products should be posted to https://www.vegascreativesoftware.info/us/news-forum/ JeffForum Moderator