• Music Maker

  One answer, on 9/19/2025

  ''Únlimited Loops and Samples'' subscription (Update Payment Info)
  Magix 2026 Premium user. I had to cancel a credit card due to unauthorized charges made by a consumer. By doing so I could no longer be charged for my subscription for loops unlimited. How can I provide my updated credit card information, for my
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  @Bol Hi Rob. Yes I am. It is in my signature which I keep updated. I notice there is also a switch for mono single channel which is not present in my settings that you have turned off. Stereo mix should allow all inputs to be heard but I wasn't
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO How large is the ASIO sample buffer? Please check the Realtek ASIO control panel (under the Audio settings > Advanced > Configure)
• Movie Studio

  5 answers, most recent on 3/11/2025

  RE: Crackling/popping noises in exported video audio
  Hi and welcome to the user to user forums. First, make sure the volume isn't clipping for the output by turning on the limiter on the output volume slider of the audio mixer. Internally the volume will not clip when played but could be too hot for
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds HI . . . . Here's another: MKV won't import but edit the extension to MP4 and Magix accepts it . . . . No import on my 'clean' laptop. The prior TRV120E samples import fine. John EB
• Music Maker

  11 answers, most recent on 3/26/2025

  RE: bought a soundpool and cant get it on to my music maker..
  but if I have to drag and drop every time I want to use a sample it's going to more trouble than it's worth... much like MM25 !!
• ACID

  3 answers, most recent on 11/11/2023

  [Solved] acid pro 10 samples default location on hard drive after installation
  Hello, Could someone tell me where the default download folder/location is for the included samples/loop collections on pc after installation and how to access them from inside acid pro 10? thanks
• Music Maker

  One answer, on 12/21/2023

  RE: [Solved] Glitches
  @DerrickBolden Go to File > Settings > Program Settings > Audio/MIDI and select an ASIO driver, for example Music Maker ASIO. Then click on the Advanced button to open the driver settings. Select your audio input and audio output and set
• Samplitude

  8 answers, most recent on 12/5/2025

  RE: [Solved] Need Help Tuning Focusrite Scarlett for Music Studio 2017
  @Keith-W Install the Focusrite ASIO driver. Connect the audio interface to your speakers or headphones and your computer. Start Samplitude and open the system settings. Go to the Audio options and select the Focusrite ASIO driver. Set the Monitoring
• Music Maker

  4 answers, most recent on 11/7/2024

  RE: Missing loops from one soundpool
  Ah...That makes sense. Thanks for clearing that up. But out of curiosity..why does the sample for that soundpool have vocals that are not included. Like at the beginning of the sample there's a countdown starting at 5 but it's not in the vocals.
• Other products

  3 answers, most recent on 1/2/2024

  [Solved] This is EDM, This content can be activated directly in the Producer Pl
  I bought the update for Samplitude Pro 8, then, within the promotion (299 USD) included several libraries or vouches to acquire samples. Some of the promotions included: "This is EDM", but it does not exist on Producer Planet. I bought this
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music
• Other products

  3 answers, most recent on 11/20/2025

  Can't load Independence samples
  The above screen recording shows how I have installed the Independence Pro library, am able to see the instruments in Independence, but cannot load the image files even when I navigate to them directly. I have added the library path within
• Audio Cleaning Lab

  One answer, on 7/25/2025

  RE: Is there an upgrade to Audio & Music Lab Premium?
  @jdloudon Sound Forge Audio Cleaning Lab 4 is the latest version. They just changed the name from Audio and Music Lab. I think you should be able to get an upgrade to it. By now, it's also pretty old, it's from 2021 and development has stopped and
• Music Maker

  2 answers, most recent on 3/21/2024

  RE: [Solved] will not except wav files anymore
  @Terry-Scott In case you cannot see the waveform, it might help to disable the stereo representation under the View > Arranger menu. I'm not sure what triggers the problem that stereo waveforms are invisible. If you encounter clicking/skipping
• ACID

  4 answers, most recent on 12/5/2023

  RE: [Solved] *.ITYL files dont open in Acid Pro V11 Running Windows 11
  @Bas25 You need to load the Independence sampler VST instrument first and then you can load the samples inside it.
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  Doesn't appear to be any problems with the audio but the HEVC MP4 export from Magix has flickering and double exposure. The HEVC MKV export from HandBrake plays without any errors before rotating in Magix. Other than the rotation, the only changes
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho Interesting. Usually there should be an error message that the sample rate couldn't be set instead of a crash. But good to know that you found the solution Thanks for all the helps. 😊 Ya. I think it's strange behavior in general because
• Samplitude

  5 answers, most recent on 6/19/2024

  RE: Kontakt 7 causing Samplitude Pro X8 to freeze
  @Fhatuwani-Netshifhefhe Have you tried 512 samples instead of 256 samples? Or 1024? 256 is pretty low.
• SOUND FORGE

  8 answers, most recent on 7/1/2025

  RE: Error while writing noise sample file! - Audio Cleaning Lab 4
  hello all, in my cleaning lab 4, when i go to save my project to MPEG 2 or MPEG 4 i get this ....error while writing noise sample file. any ideas as to why? i got no help from magix service only that my titles were too long!! thanks for any help...
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood You have a Focusrite Scarlett interface? That should be enough. You select the Focusrite ASIO driver in the Music Maker audio settings and set the ASIO buffer size to reasonable value, for example 512 samples. Connect your speakers or
• Music Maker

  2 answers, most recent on 11/17/2023

  [Solved] problem resizing a sample/wav file in Music Maker 2024 V 32.0.2.11
  I'm having problems when trying to resize a sample/wav file in Music Maker 2024 V 32.0.2.11. It doesn't allow me to drag it to the exact point I want. It keeps skipping a whole section and dragging it to a random default position, which does not
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music
• Samplitude

  4 answers, most recent on 6/23/2024

  RE: Static and audio dropouts
  @P.A. Select in the audio settings of Samplitude an ASIO driver, open the ASIO driver control panel and set the sample buffer size to a reasonable value, for example 512 samples. Increase it to 1024 or 2048 samples if your computer still has