Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@chris-adamopoulos Have you tried the drivers from here? https://www.magix.info/us/support/article/installation-procedure-magix-video-converter--710/ Your Windows 7 problem is probably caused by the encrypted connection to the registration

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

update: system is: Windows Info:Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHzInstalled RAM 8.00 GB (7.88 GB usable)Storage 3.64 TB HDD ST4000DM004-2U9104, 932 GB SSD CT1000MX500SSD1, 3.64 TB HDD

Video Pro X

25 answers, most recent on 2/11/2026

RE: Cannot start VPX17 by double-clicking on MVP file

As indicated by Marc, the solutions given by @kPeiffer here, seem to work, but I haven't yet tried any of them. For VPX17, here is what the changes to the registry are as per the proposed reg file: Windows Registry Editor Version

Movie Studio

3 answers, most recent on 9/5/2025

[Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error

My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through

Movie Studio

22 answers, most recent on 1/7/2026

Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu

I can Audio record with no issues, but am unable to simultaneously record audio and video during Screen Recording. It only captures the Video. I am using Magix Video Deluxe 2026 Plus. I am using a PC with AMD Ryzen 7 8840HS w/ Radeon 780M Graphics

Xara Designer Pro

26 answers, most recent on 12/21/2024

RE: Sad update for users of the perpetual licence of Designer Pro X19

hi folks, anybody knows why each new "document" has preset print "25 copies" when opening print window? please see enclosed img. and how to permanently change it to "1 copy"? cheers Pawel

Audio Cleaning Lab

32 answers, most recent on 11/21/2024

[Solved] importing a stereo mp3 file into both tracks seprately

After using an older version of Sony Sound Forge 7.0, which was beautifully intuitive, I'm trying to figure out the new Sound Forge Audio Cleaning Lab 4 program. For starters, I still have the old Sony Sound Forge program, with which I've made

Samplitude

40 answers, most recent on 4/15/2025

RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?

@gregory-battaglia Windows comes with a program called Snipping Tool. Please google how to use it. Okay, got it.

SOUND FORGE

One answer, on 1/15/2026

VU monitoring of record levels while muting monitoring of recording

I record audio in Sound Forge 17 using an XLR mic connected to a Focusrite preamp. I recently upgraded from a much older Windows 7 PC and was using a much older version (6.0b) of Sound Forge.In the older version of Sound Forge, I could easily choose

Video Pro X

13 answers, most recent on 4/16/2025

Saving Custom Window Arrangement - saving main and sub navigation?

I have created a number of different custom window arrangements in VPX and MMS. No problem. There are two tick boxes to save the Media Pool main navigation and subnavigation. What does this mean exactly? I suspect "navigation" has something to do

Video Pro X

4 answers, most recent on 5/20/2025

RE: Reset Media Pool Import Display to Default Settings

@Operaman HI, That is just a copy of Windows Explorer. So do any of what I show above, or click on the tree icon again and select something else, another drive by double-clicking. John CB

Video Pro X

9 answers, most recent on 8/23/2025

Video pro x16 does not start

My asus zenbook has cpu AMD Ryzen 7 6800U with Radeon Graphics, 2701 Mhz, 8 core, 16 processor and 16 gb ram Windows 11 I've tried to reinstall the software, but when i launch it(as admin) it rest like this

SOUND FORGE

4 answers, most recent on 8/5/2025

[Solved] differences between Soundforge 12.6 and older version.

Hello So my job recently updated a bunch of computers to windows 11 as such we now use a newer version of Sound forge (version 12.6). The main issue i have is that the new sound forge does not allow me to see the "end" of the audio. In my job i

Movie Studio

10 answers, most recent on 3/18/2025

Movie Sutdio 2024 Platinum 23.0.1.236 New Project Function Unusable

All of a sudden the new project function opens with an expanded view of the next menu causing the accept/next button to be invisible off screen. Actually all sub windows open like this, unusable. See second screenshot. New Project Screenshot. Other

Video Pro X

9 answers, most recent on 6/26/2025

[Solved] Difficulty Downloading Content Pack- Video Pro X17

I'm having difficulty downloading the Content Pack(s) in the Help Menu of VPX17. I entered the G- code from my purchase confirmation letter, hit continue, then the dialog box went away. Something had said to look for your download in the Store and

Movie Studio

5 answers, most recent on 5/26/2025

RE: [Closed] Error Code -57

@Ernest-Gawe You say you are trying to install pro x6. Can you please confirm that you are asking about Video Pro X6, which is now a very old program? If you are referring to Video Pro X16 then this is not designed to run under Windows 7. JeffForum

Movie Studio

16 answers, most recent on 10/7/2024

RE: [Solved] Mpeg2 activation failed.

Ok finally got back to me. After trying all their suggestions, the one that worked as deleting a registry key, so for anyone else having this issue. To locate the registry key, click on "Start" , enter the command "Regedit" and select OK. The

Other products

6 answers, most recent on 12/5/2025

URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio

I submitted a ticket to Magix l think on Sunday 30 November 2025, because throughout the weekend I had been trying to upgrade / crossgrade to from ACID Pro 7 to the full Vegas Pro 23 Studio suite. My ACID Pro 7 serial, repeatedly input, with and

ACID

No answers, created on 6/20/2025

Acid Pro 11 Suite on Windows 11 ARM

Hi I'm testing Acid Pro Suite 11 on Windows on ARM. The app has installed and registered OK and so far I have successfully created and saved some projects using imported wave files only with no plugins. However, if I try to load a simple Acid Pro

SOUND FORGE

53 answers, most recent on 10/29/2024

RE: SOUND FORGE Audio Studio 16 – Feedback Thread

@Roger-Dey windows11pro with a Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz This may be totally irrelevant..., but an Intel i7 is below the minimum requirements to run Win 11. (I know, because as you will see from my signature, I run an i7 6700K and I

Movie Studio

27 answers, most recent on 4/20/2025

RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum

@CubeAce I have the following Windows updates: 2025-04 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems(KB5055523)Successfully installed on 4/8/2025 2025-04 .NET 8.0.15 Security Update for x64 Client (KB5056686)Successfully

ACID

7 answers, most recent on 4/1/2026

remotely support me sort out acid 11 issues

Since upgrading from7 to 11 I've have had nothing but issues. From acid has stopped working messages, (50% of the time) to strange audio corruptions like digital distortions. Ive taken all VST out of projects as some forums suggest but still no

SOUND FORGE

53 answers, most recent on 10/29/2024

RE: SOUND FORGE Audio Studio 16 – Feedback Thread

@Roger-Dey Hi Are both PC and laptop Intel i7-6700 CPU's? Clicks and pops are usually associated with incorrect audio settings, either the output device and/or the audio buffer settings. However, as @emmrecs has commented Windows 11 officially will

Samplitude

One answer, on 10/1/2024

Mixer window Bug report

Samplitude Pro X8 SuiteWindows 11The behaviour of the Mixer window has changed. In past versions, when I hit "Hide Tracks" the window became a narrow column showing only the master bus and no space to left or right..Now, the window remains the same