• Movie Studio

  2 answers, most recent on 5/26/2024

  [Closed] Lost Software and serial number
  Several years ago i bought Sony movie studio at Best buy store.Price was around $40-$50. My computer crashed and i dont have even CD anymore,becouse it was damage . I downloaded Movie studio 13 but i need serial number.Please help.
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without
• Other products

  4 answers, most recent on 1/15/2024

  [Solved] CD Architect 5.2
  I have a new computer. I installed CD Architect version 5.2. I get a box saying I need to register it. I fill out the form and I get an error message 12037, certificate is out of date or invalid. I re-installed it and registered it online. They said
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: cannot register
  @Target901 As @browj2 has pointed out, my reply, written in 2022, was to a post made by @leon-Shargel, who has never posted any reply at any time since then! If you also have an account in the name of @leon-Shargel this is not allowed in the
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  [Solved] Serial Number is Invalid or may apply to another product
  On attempting to load Sound Forge I get the above Error Code (-14). The serial number I am inputting is the one from the email I got yesterday when I subscribed to Vegas Pro Post, under Sound Forge Pro (Vegas Pro Post 365). I've tried activating
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @CubeAce @Gid Thanks for your feedback. @Gid because you don't play games, I investigated further and resolved my issue. The error had nothing to do with games but the settings on my Lenovo Legion laptop. There are a number of Hybrid GPU settings on
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  Thank-you for your swift reply. I wasn't sure about sending the serial numbers. It won't happen again. I was just frustrated about the delay I'm having in getting important work done on time. I've been working with ACID for over twenty years. How do
• Movie Studio

  7 answers, most recent on 12/19/2024

  RE: Video Scopes
  I tried NBFX Colorfast 2 and Region Scopes in MMS 2024 Suite and they work as they should. But I have the latest version of NBFX TotalFX 360 installed. Trying figure out the version number of the NBFX in MMS. But since Ray has it working, it should
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  Sound Forge 17
  I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up
• Music Maker

  3 answers, most recent on 8/8/2024

  RE: When I upgrade, will all my computers receive the upgrades
  @Howard-Rosenstein You can use the same one. You can activate the current version of Music Maker on two computers as far as I know. Technically, you can install it on more than two computers, but it can only be unlocked on two computers at once. If
• Movie Studio

  6 answers, most recent on 12/17/2024

  RE: Computer ID#
  what is my computer id? Create activation code Create your individual activation code here.  Error activating No activation could be created; please try again later. Product SOUND FORGE Audio Studio 17 Serial number P3-********* Removed by
• Music Maker

  8 answers, most recent on 5/26/2025

  Customer Support
  First off I bought the full year subscription for the Music Maker, but recently (on 3 different computers) The Magix Music Maker will crash all the time, then its a 5-10min restart of the program. I have lost a few songs this way and it has become
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @Leslie-Sarkozi Hi Your comment/question has been hidden this topic is about a display issue with NB effects. Please create a New Post and include more information including you Computer specification, Windows version and program version, see this
• ACID

  One answer, on 5/8/2024

  re-activating ACID Pro 5 .
  reactivating Acid Pro 5 - haven't used in three years. no computer ID number I found worked to create Magix ID... really need to get my software running asap!!! have a deadline!!!!! I am using windows 8 on a Lenovo. and the serial number in my
• Music Maker

  2 answers, most recent on 3/15/2026

  RE: I installed Music Maker 2014 in new computer.
  @TERRY-BEACH Hi Error code -10  means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers
• Music Maker

  6 answers, most recent on 8/24/2025

  RE: Buffer Crackle
  @frank-flores Hi . . . . Crackling with buffer set at 1024! . . . . Did you try increasing the number of buffers and sizes to fix the crackle? What is the specification of your computer system including Windows version and program version, see this
• Web Designer

  7 answers, most recent on 10/29/2024

  RE: Activation of 2nd device
  @Jacques-Coetzee Hi Please do not post serial numbers in the forum, or any other personal/confidential information. This is an open, ie public, forum not Magix support. From the image posted you have a spare activation slot available so the number
• SOUND FORGE

  One answer, on 8/7/2023

  [Solved] Need to get serial number
  My computer crashed and I was forced to reload SF 15. Cannot find serial number, trying to find a way to to contact these cats to get a new one. Anybody know to how to communicate with Magix? I successfully downloaded it from my purcahses list but
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler Welcome to the Magix user to user forums. First, there is no subscription involved with purchasing any version and edition of MusicMaker. Each major version release has now to be purchased by a one-off payment, but if a user decides
• Sequoia

  2 answers, most recent on 5/12/2024

  Sequoia 13 on Win7 issue
  I have been using Sequoia 13-1-1-162(D2) on a Win7 computer very successfully for a number of years, but that computer has gone to the blue screen of death, leaving me with a need to move to a newer Windows version - possibly W10. How might I
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Here is my Computer Spec Computer Profile Summary Computer Name: DESKTOP-N9NF9I3 (in WORKGROUP) Profile Date: 09 November 2025 20:56:31 Windows Logon: User Personal Home Use Only Operating System Windows 10 Professional (x64) Version 22H2 (build
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  Cannot install my software on a new machine - no response to ticket
  [Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @ron-griswold Some of the most pertinent details about your computer are missing from what you write, unfortunately! Exactly which CPU and GPU (please list actual model numbers/names); how much RAM; size, type and amount of free space on your hard
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  Sound Forge Pro 11
  I have a registration number and it is registered on the Magix Site but whenever i try to open it and install the serial number it says it is incorrect and goes into an endless loop of trying to re-download and re-register. What exactly is the