Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

SOUND FORGE
7 answers, most recent on 4/2/2026
RE: soundforge 17 error

mp3 or .wav doesn`t matter the program won`t open,not even as administrator ,this error prevents opening the program. should i reinstall the program to start fresh?

Movie Studio
3 answers, most recent on 8/22/2025
RE: Movie Studio Platinum - how to download?

@Simona-Krasulov Hi . . . . an error message appears saying that it is not my product . . . . What is the full error message, a screenshot of the message would help. John EBForum Moderator

SOUND FORGE
6 answers, most recent on 10/13/2025
RE: [Solved] Can anyone help me make a Sound Forge script?

Thanks for chiming in! Yes, that's what I wanted the script to do. I ended up asking chatgpt to write me a script, and after about 2 hours of back and forth, getting one script error message after another, it finally "determined" that it's not

Music Maker
4 answers, most recent on 3/12/2026
RE: Loops Unlimited

@Kristina-Pakhomova Which error? Generally, if you want to pay with a credit card you need to have a payment provider that offers multi factor authentication (3-D Secure).

SOUND FORGE
10 answers, most recent on 12/5/2025
RE: Error Code 24. Just bought and installed.

@Ben-Brunsson Where did you buy the software? If you got it from another vendor and did not buy it at Magix.com it could be that the vendor sold you a copy that was already used or returned from a previous owner. In that case, the error message with

Movie Studio
6 answers, most recent on 2/1/2026
Video Deluxe 2026 Could Not Find a Part of the Program

Team: I get an error message on program start: "Could not find a part of the program. Please install the program again." The problem is that I've already done a clean install of the program. While the program does load after this, any attempt to

SOUND FORGE
One answer, on 12/29/2025
1618

Trying to install SOUND FORGE Audio Studio 17 and this error code appears. 1618. Any help would be appreciated, thank you.

Movie Studio
One answer, on 11/26/2025
[Closed] Error Code: -14

Up until monday of last week Vegas pro 22 was working absolutely fine. Now it wants me to activate my software on boot up, but then gives me an error code. I have now tried to update to Vegas Pro 23, and still the same thing. I have emailed, but

Movie Studio
4 answers, most recent on 1/22/2026
Terrible website

Jiayi-Xu wrote on 1/12/2026, 8:07 PM I paid by Paypal and it went through properly. My credit card in Paypal was charged. But, I got an error message saying some error and I didn't get anything. Not an email or anything. The products are still in my

SOUND FORGE
No answers, created on 6/18/2025
Sound forge 17

Hello, when registering, in case of an incorrect reading, I specify the location of the error to 'K'. But when registering, this error line disappears. Thank, for helping

Video Pro X
9 answers, most recent on 1/22/2026
Access violation error n NTDLL,dll

After installing and starting VideodeLuxe Premium 2026, I spontaneously get the error message ‘Access violation in module NTDlL.dll’ exception 0xc000005. The programme crashes. I performed an integrity check with DISM.exe in Windows 11, but found no

Off topic
40 answers, most recent on 1/26/2026
RE: [Closed] Does Magix have customer support?

So far due to the error they sent me 3 instead of 1. I will give it a few days and see if they make a correction.

Music Maker
3 answers, most recent on 5/3/2025
Music Maker installer Error

Dear Magix Team Music Maker as part of Sound forge 17 purchansed installation packet shows an error Greetings

Music Maker
4 answers, most recent on 2/10/2025
RE: [Solved] coming up with errors

@Carl-MParker Welcome to the Magix users forums. This problem is caused by a security setting in your Windows installation. Please read this Support page article. HTH JeffForum Moderator

Video Pro X
29 answers, most recent on 9/13/2025
RE: Kodak C330 audio

I still get strange errors from Magix when trying to import files from HandBrake. MP4 H264 AAC says "QuickTime is not installed. QuickTime must be installed in order to play this file." MKV H264 AAC says "An unknown error has occurred. No media

Other products
4 answers, most recent on 12/20/2025
Strange error message with Photo Manager Deluxe

PHOTO MANAGER DELUXE v13.1.1.12(WINDOWS 11 25H2) When opening an image file (usually a JPG), I often receive the following error message: "Drive or folder not ready, not available or protected." When I close the message the file is opened correctly

Movie Studio
3 answers, most recent on 7/24/2025
can't register new computer

Hi, I have bought and used movie maker 2023 on my old computer. I have a new computer but i can't create a activation code to activate software on new laptop. It give me error: Which means: "Error durning activation Activation wasn't successfull,

Music Maker
5 answers, most recent on 3/25/2025
RE: 503 Service Unavailable

open magix and get a bunch of errors plugins are not available and there's an error on the splash screen 503

Samplitude
5 answers, most recent on 7/11/2025
RE: Error installing ad-on pacakages

The same State error 1603 for Vita Jazz Drums

Movie Studio
3 answers, most recent on 9/5/2025
RE: [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error

@BrenyC Hi . . . . 'UCRTBASE.DLL error' . . . . This could be a display driver issue, last time we saw this issue it was with an Intel integrated GPU, are the graphics drivers for the Intel UHD 770, and, if you have a discrete graphics card, eg