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VPX 16. Newbie question... I clicked on the Tree View icon in the Import tab and navigated to the highest level in the Tree, which is 'Workspace", which displays all the Drive letters available to view under it. How to I return to the default view

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: [Solved] Unable to Activate SF18 Pro after a reformat of my computer

I wanted to thank everyone for their contributions as I received a response from BorisFX support after reaching out earlier, who through internal chanels helped correct the issue with Magix. My email account was re-established correctly and am now

SOUND FORGE

2 answers, most recent on 4/4/2025

[Solved] Clicks and Pops when Waveform displayed

Hi, When playing audio in SF18 there are clicks and pops ONLY if the waveform is displayed. If I minimize the file window it plays fine. SF10 which I still have installed plays all files fine, even when zooming in and out of waveform. ALL other

Photostory

4 answers, most recent on 10/13/2024

[Solved] Avatars in Travel Maps

I'm trying to mix avatars in Travel Maps, i.e. Plane and Boat, can this be done?

ACID

3 answers, most recent on 8/30/2025

[Solved] Acid Music Studio 10 - Cannot Register on New PC

Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the

SOUND FORGE

2 answers, most recent on 11/15/2025

RE: [Solved] Sound forge won't load

@Nathanael-Latham Do you have Sound Forge Audio Studio 17? This installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. Sound Forge Pro 17 doesn't install it. This old version of ASIO4ALL seems to be incompatible with

Movie Studio

8 answers, most recent on 3/13/2026

RE: [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??

@Apollo89x Hi, Magix as a company have basically tried to mislead/fool people by renaming the basic version as "Plus" | Wheras that used to be the mdi-range level in previous versions. No, nothing is misleading at all. Magix dropped the "Basic"

SOUND FORGE

2 answers, most recent on 11/15/2025

[Solved] Sound forge won't load

Hi all, I recently bought Sound Forge 17 after getting a new laptop, as I was unable to reinstall Sound Forge 10. The installation completed without any issues, but when I try to open Sound Forge the splash screen appears and then disappears at the

Music Maker

2 answers, most recent on 12/29/2025

RE: [Solved] Which Soundpools are included in MM2026 Ultimate

I was able to find the answer, it is the "Bestseller Bundle". The page doesn't currently list what is in it but from the picture it is possible to get a pretty good guess https://producerplanet.com/us/article/soundpool-bundle-bestseller-23764/

Samplitude

One answer, on 10/8/2024

RE: [Solved] vst from music maker

@Tomasz-Szwej Are you using the same customer account for Music Maker and Samplitude? Are the Vita instruments acquired from the Music Maker in-app-store? Are you using a new version of Samplitude? Then it should be possible to load the instruments

Movie Studio

11 answers, most recent on 4/11/2025

RE: [Solved] Extending or shortening the entire project

@Andrzej-Marcinkiewicz Hi, That is a rather unorthodox requirement, something most users would never do or have to do. Your change from 54m to 50m is 8%. This does have a noticeable impact on the audio, but not too much. Me, to avoid unwanted

Music Maker

3 answers, most recent on 8/11/2025

RE: [Solved] Activation Key Registered But Not Registered

@Squeego Music Maker had Free Edition from version 2018 up until version 2024. The 80s, EDM and Hip Hop versions were technically the Free Edition plus some genre specific audio loops. So, your option is now to install Music Maker 2024 Free Edition

ACID

7 answers, most recent on 4/25/2026

[Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

Longtime user of Acid Pro 11 here. My Waves plugins like J37 Tape, Api-2500, Puigtec, etc. plugins were all working great up until today when I just purchased 1 new Waves Plugin (today), updated my other ones on Waves Central and now none of the

SOUND FORGE

11 answers, most recent on 5/26/2025

RE: [Solved] Volume automation - Sound Forge 18 Pro

@Paul-Fegan I tested it in SF 18 and you are correct. This is a bug in newer SF versions. Please change the EffectOptions at the end of line 37 from file.DoEffect("Volume", "Reduce Volume -8 dB", new SfAudioSelection(wnd.Selection.ccStart,

Music Maker

4 answers, most recent on 12/23/2025

RE: [Solved] System requirements for 2026

@Michael-Hopcroft Hi . . . . Windows 11 Pro. . . . My system is not reacting quickly, so I probably need a tune-up. . . . . Are you logging in to the computer with a local user account or a Microsoft account? If a Microsoft account, then is the

Music Maker

2 answers, most recent on 9/20/2024

RE: [Solved] Bug: IN and OUT point disappears!! :(

@Film.Maker You can usually solve this problem by clicking on the magnifying glass icon in the bottom right corner of the arranger view and switching to another view mode. P.S.: In my experience AI Large Language Models are usually very bad in

Music Maker

2 answers, most recent on 12/16/2024

RE: [Solved] How do I get my playback marker to start from where I postion it?

@Aurelian-Rosu In case the yellow loop bar at the top collapsed into a single point you can reset it by clicking on the magnifying glass icon in the bottom right corner of the arranger and switching to another view mode. After that the playhead

Samplitude

3 answers, most recent on 1/19/2026

RE: [Solved] Samplitude keeps crashing with ASIO4All

@psychojosh13 Do you use the newest version of ASIO4ALL? You can reset the program settings of Samplitude via its Help menu. If I remember it correctly the menu entry is called "restore default behavior". Be aware, in case you have custom shortcuts

Video Pro X

One answer, on 7/31/2025

[Solved] Sony Vegas Pro 17 upgrade to Vegas Pro 22.

I purchased an upgrade and it doesn't work, reached out to support. The valid key I have in use doesn't work for the upgrade. Anybody else have this fail on their software?

SOUND FORGE

4 answers, most recent on 12/15/2024

RE: [Solved] 24 Channel editing

Hi @ray-faiola , in the 'New' file window, (File> New) just type in the number of channels you desire (up to 32) and click "OK"..

Movie Studio

One answer, on 1/13/2026

RE: [Solved] Movie Studio 2023 Platinum - Audio "Could not connect to device"

@Greylow Hi In the Windows settings, Privacy settings, Camera and Security options, check that the options Let desktop apps access your Camera/Microphone are turned on. You may need to scroll down to see the Let desktop apps option. HTH John EBForum

Music Maker

4 answers, most recent on 11/16/2024

[Solved] I'm new to Magic Music Maker 24, anyone have any tips?

I need help discovering all the new plug-ins and features included in Magic Music Maker 24 premium. Any tips are appreciated very much! Ty! Windows 11, Dell Optiplex mini PC

Audio Cleaning Lab

5 answers, most recent on 3/4/2026

[Solved] Download fails for Audio Cleaning Lab MX

I bought MAGIX Audio Cleaning Lab MX in 2012. I need to reinstall due to a hard drive change on my computer. As soon as it starts downloading the installation file, the installation manager stops and the screen disappears. If this software is not