• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @WhyB In addition to @SP.'s request, it would help if we know more about your computer specification, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Thank you for the tip. Yes I do burn quite a lot, mostly home videos but there is a good deal of higher quality footage I dabble in, hence buying a new computer that is upto day and much large power needs. In hindsight if I had known this I would
• Movie Studio

  13 answers, most recent on 9/13/2025

  Wich graphic card is better for Chroma Key effect ?
  I have a hard time with the NVIDIA GeForce RTX 3050. When I use the CHroma Key effect the picture sometimes freezes, and the processor (Intel Core i5-9400F CPU @ 2.90GHz) is running at more than 90%. Does it mean the graphic card cannot manage the
• Video Pro X

  6 answers, most recent on 10/9/2024

  RE: replay video clips in project mode
  Hi CubeAce, My laptop have the following : - Intel i7-8750H processor - GeForce CTX 1060 Should I upgrade my graphics card? Thanks, Cliff
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  First of all, I want all of the above responders to know how much I appreciate their effort and time, to help me with this pesky issue. I wish Magix had provided us frustrated users with a customer service phone number to help us resolve their issue
• Movie Studio

  3 answers, most recent on 2/27/2026

  RE: MPEG4
  @David-Thompson2175 In addition to the information Al, @AAProds, has asked for . What is the specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm HI Hi and welcome to the forum. Additional information about your computer system may help diagnosis of the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic
• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  I also will add the computer info i used and such. # System Details Report--- ## Report details- **Date generated:**                              2025-11-17 11:36:33 ## Hardware Information:- **Hardware Model:**                              ASUSTeK
• Movie Studio

  6 answers, most recent on 12/30/2024

  RE: Cannot uninstall Video de luxe...
  @John-deHaas Hi In addition to @emmrecs comment, the i7-10700 processor with integrated UHD 630 GPU, latest driver version is 31.0.101.2134 There are other possible contributing factors to the issues you are having: . . . . 256 GB (C-Drive) . . .
• Movie Studio

  15 answers, most recent 10 hours ago

  RE: Video Deluxe 2026 Plus
  @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  It's a Dell Optiplex 7050 Micro so technically it's a desktop but not a conventional (large footprint) desktop. It has an Intel I7 quad-core 2.84 GHz processor with 32 Gb memory. The HDMI port is on the motherboard and it also has 2 display ports.
• Music Maker

  13 answers, most recent on 10/21/2025

  2024 2025 2026 none of them work and support are ignoring my tickets
  I have been a user since 1998 and had 2025 working albeit slowly earlier this year. I upgraded to 2026 and the system froze so reinstalled 2025 that froze so reinstalled 2024 and that worked for a week but froze again today. I've done all the
• Video Pro X

  6 answers, most recent on 11/14/2024

  [Solved] Magix Video Pro X16 project stuck
  Hi, I have a problem with Magix Video Pro X 16 (loaded 26 October 2024), which got stuck unexpectedly while I was working with quite an ordinary small video project. To get out of the project or open other projects saved I had to shut down the
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  Hi John, Please see spec below, I've an awful feeling your going to say my graphics card isn't now capable of running the program. Processor 12th Gen Intel(R) Core(TM) i5-12400F 2.50 GHz Installed RAM 16.0 GB (15.8 GB usable) Samsung 1Tb SSD Various
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi Thanks for the clarification. Did you do a Restart not a Shutdown of the PC after the update? We need more information, which version of Video Pro X is installed, and what is the specification of your computer system, see this
• Movie Studio

  12 answers, most recent on 3/26/2024

  RE: [Solved] Is there a way to download any bug fixes for Movie Studio 2023?
  @Fred-Hoeser Hi . . . . Would an Intel Core i5 14500 2.6 GHz 14 core processor be decent for Movie Studio or should I opt for an i7? . . . . The performance difference is, IMHO, marginal when it comes to video editing. It all depends on if you want
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  Hi John These are the main specs of my PC: Device:        Acer Aspire  C24-963Type:        Stand alone Home PC DesktopProcessor:    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (1.20 GHz)Installed RAM:    32.0 GB (31.8 GB usable) System type:    64-bit
• Movie Studio

  27 answers, most recent on 8/1/2024

  [Solved] No Longer Able to Render Project
  No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box
• Movie Studio

  12 answers, most recent on 4/23/2025

  RE: Error after installation when opening program
  @grahamgrubb HI The image of Device Manager does not provide any information about the system specification. What is the processor, and graphics card if installed, full name and model number, and the version number of MMS 2024? See my Signature for
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @Joshua-Pyle Hi Thanks for the information. . . . . According to Device Manager . . . . Are you relying on Windows Update to keep the drivers up to date? If so they may not be the current version which, for the CPU/iGPU combination you have is
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  @hdrechsel18 Hi Harry . . . . My desktop is a rebuild. . . . . Is this your old PC that has been rebuilt with a newer processor motherboard graphics card etc or a newer refurbished model? In Movie Studio Settings, Device options there are 3
• Movie Studio

  2 answers, most recent on 6/9/2025

  RE: Magix 2025
  @fishycomics Hi What are the specs for the Yoga 7? In particular the processor and graphics chips, full names and model numbers please. Are you using the Yoga laptop, tent or tablet style? Check that the Windows settings, Accessibilty, Text cursor,
• ACID

  One answer, on 10/27/2024

  Error message trying to update Acid Music Studio 11
  Each time I try to update Acid 11.0.10 (build 21) an error message pos up. Error: -2147163967 occurred during installationError: Failed to install Microsoft Visual C++ redistributable (x64) What is going on? Processor    Intel(R) Core(TM) i3-2100