• Samplitude

  2 answers, most recent on 3/19/2024

  RE: [Solved] Regisering iZotope and Spectral Layers
  @FreBro The serial numbers are usually listed in the order confirmation e-mail. You need to register them in your Steinberg and iZotope customer accounts. If you don't already have one, you need to create them on their websites.
• Movie Studio

  3 answers, most recent on 1/22/2025

  [Solved] Move Movie Studio 2025 Platinum to new PC
  Hello, I am looking to move Movie Studio 2025 Platinum to a new PC. I know I can download the software and keys from "My Products" on the website. However, I have upgraded this several times over the years. Movie Edit Pro PlusMovie Studio 2023
• Samplitude

  3 answers, most recent on 1/19/2026

  RE: Samplitude keeps crashing with ASIO4All
  So far so good, thanks! And yes, it is the most recent version of ASIO4All on their website. I also noticed that I was still getting a small latency issue while recording MIDI, and that it seemed to be caused by a specific effect plugin on the track
• Movie Studio

  4 answers, most recent on 1/22/2026

  Terrible website
  Jiayi-Xu wrote on 1/12/2026, 8:07 PM I paid by Paypal and it went through properly. My credit card in Paypal was charged. But, I got an error message saying some error and I didn't get anything. Not an email or anything. The products are still in my
• Music Maker

  4 answers, most recent on 12/8/2023

  RE: [Solved] Recently Purchased the Humble Bundle package that gives coupons
  @Samuel-Albert Have you tried the website producerplanet.com? Maybe it works there. You can login with the same account you already created.
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  This is the essence of my problem. I have emails from Magix confirming my email address and original order in 2021 but that email is not recognised by the system. I have tried all other email address I have and checked for typos and to no avail. I
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @browj2, Yes, things are hidden on the webpage. But there is nothing when you first go that that even tries to entice someone to look further. First impressions are extremely important, and there isn't anything to make someone say "wow, that looks
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Hi . . . . There is a further subdirectory in www 'index html' which is empty.. . Does this sound about right? . . . . This folder should have the image content and supporting files of the website, see image below as an
• Video Pro X

  11 answers, most recent on 3/25/2024

  RE: [Solved] Stuck on Scanning for Plugins - Reinstalling VP21
  @Brewer-Shettles Hi . . . . very few people read the bottom of a website page . . . . Very true, and also applies to emails. Google search can be 'unreliable' at times particularly if you add 'Magix' to the search phrase, however if you search for
• Other products

  2 answers, most recent on 11/19/2025

  RE: [Solved] I want to download Independence Free but get taken to the wrong page
  @Christopher-Burke You have Windows, correct? Magix sold some apps to Boris FX, for example Samplitude, but they didn't sell Independence to them. So it's odd they redirect the link to Boris FX. Maybe a mistake from the Website editor. But the
• Xara Designer Pro

  7 answers, most recent on 5/25/2025

  RE: Unable to disable all pages from "Auto-generating canonical URLs"
  @rockomax Hi A Canonical URL is automatically applied to your web page when you publish to Xara Hosting or MAGIX Online World., you could remove this manually however it is likely to be overwritten on the next update/upload depending on the template
• Samplitude

  9 answers, most recent on 1/11/2025

  RE: [Solved] Can't get Samplitude to recognize my input
  @Jim-Roshelli MME is an ancient Windows sound driver. Were you using Magix Low Latency or ASIO4ALL? Don't you have a driver for your interface? Please check its manual or the website of the manufacturer. It's not really clear from reading your posts
• Music Maker

  One answer, on 7/19/2025

  Activation code
  I purchased music maker 2023 on ebay today from a seller and I put the redeem code in on the page on Magix website and I never received the product in my section where the other music makers are that I purchased before. How long does it take Magix
• Music Maker

  2 answers, most recent on 12/29/2024

  [Solved] Music Maker 2025 Premium+Loops Unlimited vs. Ultimate Vol.2????
  I am trying to decide on buying Music Maker 2025 Preminum+Loops Unlimited or Music Maker 2025 Ultimate Vol.2. On Magix website, Premiun+Loops Unlimited upgrade is $119 with regular price at $297. Ultimate Vol.2 upgrade is $69 with the regular price
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  It is indeed Pro.....but, to bring things up to date I have discovered the source of the issue (I would've been hard pressed to accept this).....my current version of 12 is x64, my version of 11 is x86..(see where this is going?).....not all of the
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  Yesterday I was on the Waves (maker of the Butch Vig Vocals plug-in) website and I found that only an earlier version of that plug-in would work with Acid. I’ve used the Sony, now Magix, music software, ACID, Vegas and Sound Pro for ages. After I
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 I've had Spicemaster since old Adobe 6 days. @browj2 Vegas has slightly over 61 built in GL Transitions. There are more than 120 on the site. Some of the transitions on the website are basic and can be done with built in transitions in
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @SP. Looks like you are correct. I just tried to log in. @Stephen-Chisholm You should contact Magix for a refund at infoservice@magix.net or through your Magix account. Those products should be taken down from the website. Ray.
• Movie Studio

  One answer, on 4/17/2026

  RE: Re-installing Magix video delux 2026
  @Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My
• Music Maker

  3 answers, most recent on 9/30/2024

  RE: [Solved] Feature queued for download forever
  Hi, emmrecs, thanks for responding so fast (and apologies for me only answering now :-). I'm still rather new to MM (started running through the MM tutorials on your website), so I hadn't even noticed yet that it has a download tab. Anyway, here's
• Music Maker

  One answer, on 12/6/2024

  Unlimited Commercial license
  How do I ascertain an unlimited commercial use license for music maker? I've went to the website and there's no clear path to the licenses.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website.   Possibly, but I'm getting no satisfaction either
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  Hi, I received an email from the support department stating that the order does not exist.I purchased and paid for the software via the Magix website, and the payment was accepted.A day later, I received an invoice. Since then, I have received no
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @browj2 @Gid @CubeAce Ray, while the video might put you off, the market it is for then, would not be for you. You are focusing on one thing and not seeing the entire video. While I agree, with you and Gid, it isn't perfect, but it is something.