• Movie Studio

  3 answers, most recent on 2/27/2021

  RE: updating Movie Edit Pro
  I have the movie edit pro 2020 premium. I have purchased additional items such as cinema Luts, commercial royalty free music, a collection theme package, Sci-fi Luts, cosmic creatures and strange sounds collection, Pop songs collection, chill out
• Music Maker

  One answer, on 2/26/2021

  new computer download
  I bought a music maker license back in 2017 and I'm trying to install it into a new computer, problem is it says the key is registered already and its not tied to my email address that I used. I can still use it on my laptop which is were it was
• Samplitude

  7 answers, most recent on 3/3/2021

  problem with activation product online on my new system Widows10
  Hello, I am a user of Samplitude PRO X3 Suite (my login: Removed by moderator) I work on a Mac with Paraless Desktop and Windows 10 installed I would like to activate the product on windows 10,  but when entering my computer ID on the Magix website
• Video Pro X

  13 answers, most recent on 2/24/2021

  RE: Can my PC run the latest Video Pro X smoothly
  @discburn Hi Seamus . . . . . Does 'virtually all computers' only apply to the latest machines which specific requirements? . . . . This is where it gets a little confusing as there are many ifs, and. or buts. As an example: - If the source video
• SOUND FORGE

  13 answers, most recent on 2/22/2021

  RE: Problem report - Sound Forge Audio Studio (14) is not working
  I was trying to get Sound Forge to record internal sounds thru instructions on a YouTube video. Followed procedures with no results. Then suddenly I couldn’t hear a lot of programs including ITunes on my external speakers. I upgraded from an old
• SOUND FORGE

  6 answers, most recent on 2/20/2021

  RE: Can't reinstall Sound Forge Audio Studio 10.0
  Just to add to emmrecs very important advice, some scam websites sell 'stolen' software products with genuine serial numbers to multiple customers who get sucked in by the old 'too-good-to-be-true' low price. When the scammed purchaser goes to
• SOUND FORGE

  6 answers, most recent on 2/20/2021

  RE: Can't reinstall Sound Forge Audio Studio 10.0
  @AuntieM As @PATIENT-X says, confidential data like serial numbers and machine IDs should never be posted to a public forum, like this one. To do so is to invite the hijacking of your software and computer. Hence I ahve removed them from your
• SOUND FORGE

  6 answers, most recent on 2/20/2021

  RE: Can't reinstall Sound Forge Audio Studio 10.0
  I am using the same email address...This is the second time I've had to reinstall this program due to computer upgrades. The last time (May 19, 2011) customer support sent me am email saying: "Sound Forge Audio Studio 10.0:Removed by
• Other products

  One answer, on 2/19/2021

  [Closed] Vegas 14.0
  I bought Vegas 14.0 .   I bought this one 5 years ago. I accidentally formatted the previously installed computer so I want to remove this computer from the registered one. I want to make my serial number a clean slate. I will let you know if you
• Movie Studio

  32 answers, most recent on 12/17/2021

  RE: No sound on MTS or M2TS files.
  @michael-mayton Hi and welcome to the forum. We need more information - Computer specification including sound card make/model - see this topic for details of what is required and my signature as an example.  Windows version including build
• Movie Studio

  7 answers, most recent on 2/17/2021

  RE: crash
  @Fredrik-Book Hi The computer specification is incomplete: the processor should have 3 or 4 numbers after the i7- and may also have some letters after the numbers  Is there a Nvidia or AMD graphics card installed?  Which version of Windows 10
• Xara Designer Pro

  One answer, on 2/17/2021

  RE: The software to a new computer
  @davidfilip83 Hi Please do not post serial numbers or any other confidential information in the forum. This is the quickest way of having your product hijacked as this is a public forum and not Magix Support. . . . . How do I do to make it function
• Movie Studio

  6 answers, most recent on 2/19/2021

  RE: HEVC Codec Upgrade export issue- Video output quality is not good.
  @sai-srinivas Hi In addition to @CubeAce comment - which HEVC export setting are you using and are you changing any of the settings? What device are you playing the exported video? What is the specification of your computer - see this topic for more
• ACID

  6 answers, most recent on 8/12/2022

  Using computer keyboard as MIDI controller - UPDATE
  As I don't have a built-for-purpose MIDI controller right now, I was looking to see if I could use my desktop keyboard. I learned that a lot of DAW's (Ableton, ProTools, and a few others) let you configure them to accept MIDI control/keystrokes from
• Other products

  One answer, on 2/14/2021

  [Closed] Registration not working
  Getting Error -24 on a licensed subscribed 365 package...trying to install on new computer...Serial number already registered to another e-mail address...please help...in panic mode
• Photo & Graphic Designer

  One answer, on 2/13/2021

  RE: Program will not start
  @Mike-Woods Hi . . . . We are using Xara Photo & Graphics Designer we purchased not more than a couple years ago. Help please as we can't use this product and may need a refund if we can't open the software.  . . . . Assuming you are still using
• Video Pro X

  One answer, on 2/12/2021

  RE: hardware encoding where to find it
  @paullevan41 . . . . encoding takes too long . . . . Not enough information! To avoid playing 20 questions, please read this topic and come back with: Computer specification Windows version, Video Pro X version number Export setting preset you are
• Other products

  One answer, on 2/12/2021

  RE: Import cannot see my external device
  @Craig-Bradley Welcome to the Magix forums. I think it might be helpful if you tell us exactly what sort of external device you are wanting to use. Also, detail about your computer might well be relevant (see this post for what would be useful for
• Video Pro X

  One answer, on 2/11/2021

  [Closed] Vegas Pro 17 Installation Error - ERROR: -2147163964 occurred
  Hey guys so I have been using Vegas Pro for years. I purchased Vegas Pro 17 in 2020 and just got a new computer. I went to install it so I could add it to my new laptop, and during install, I keep getting an error. " ERROR: -2147163964 occurred
• Photo & Graphic Designer

  One answer, on 2/11/2021

  RE: Problem with video signal
  @Polle Hi This is a public forum - not Magix Support - please do not post serial numbers and other confidential information in the forum. The information you posted was sufficient for you to lose control of your software by having your product
• Movie Studio

  One answer, on 2/10/2021

  RE: Computer crashed have new PC new serial # to reinstall
  @BigB2112 Welcome to the Magix user to user forums. Your post is rather short on detail but you seem to be asking for a new serial number in order to install the software on a new computer. Is that right? If so, you are misunderstanding! Once the
• Music Maker

  2 answers, most recent on 2/9/2021

  RE: Error code 23
  @w.-k Welcome to the Magix user to user forums. The current latest version of MM is version 29, so version 17 is now very old, if, as seems to be the case (having checked the installer numbers on my computer) you are not referring to MM 2017. As a
• Off topic

  8 answers, most recent on 2/9/2021

  RE: Xara hosting
  @Bonaventure-Oham Hi . . . . I click on publish through Xara Hosting it kept on talking about FTP error or FTP runtime when I am not using FTP. . . . . But you are using FTP which means File Transfer Protocol, which is the standard method for
• Off topic

  47 answers, most recent on 4/9/2021

  RE: Offending and insulting comments from members
  @HellRaiser Public Ip's addresses are dynamic and they can change at times. However, it is safe to assume Magix use an assortment of methods to uniquely identify a member. IP address, ISP, geolocation, identifying information from the members