• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  @dirk-saeys Hello Dirk, An addition to @johnebaker. Could it be that you see this at the top of the export screen? Your Nvidia Video Card Drivers may need to be updated.To do this, go to: Official Drivers | NVIDIA. Download and install the latest
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS Hi Magix support are referring to the drivers for graphics card(s) in your computer, and you have the correct settings in Photostory. For the Program settings press the Y key on your keyboard and select the Device options tab. In the
• Music Maker

  5 answers, most recent on 6/23/2024

  RE: Music maker 2025 premium qt and open gl 2 issues
  @versonova Maybe there is a way to force the software to run on your Radeon V11? I don't know AMD graphics cards and if there is specific settings for this in the driver. If you check task manager while running version 2024, can you see if the
• Photostory

  2 answers, most recent on 1/23/2024

  RE: on a Mac?
  @Jeanne-Tifft It's mentioned in the technical specifications: https://www.magix.com/int/photo-graphic/photostory/specifications/#c1474284 Not sure, why you want to switch to Mac only because you have graphic problems. How about updating your drivers?
• ACID

  4 answers, most recent on 3/31/2024

  RE: Help! Acid Pro 11 Won't Open- Crashes at ASIO stage of loading splash
  @TiKkO Try resetting the program settings. Hold CTRL+SHIFT on your keyboard an double click on the Acid icon to start the program. Keep holding CTRL+SHIFT until a small window appears that will ask you if you want to reset the settings and clean the
• Movie Studio

  13 answers, most recent on 10/23/2024

  RE: What is the Movie Studio minimum requirement for Blu Ray burner for PC
  @Rudolph-Wesel @Rudolph-Wesel I found this on the LG site regarding specifications for burning a large Blu-ray disc. CPU Intel@Pentium D 3.2GHz or Higher (with USB 2.0) Recommended Intel Core 2 Duo P8600 2.4GHz or higher HDD 30GB or more of
• Movie Studio

  24 answers, most recent on 1/9/2024

  RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14
  @AAProds No, they all work for me with MEP2022. My laptop has an RTX 3060 mobile. Windows is up to date. NVidia driver version: 546.17  
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John The error messages I am getting are the same as those you posted above. After further testing I get the following results with the 3 Device options set to: all iGPU: No errors all RTX - errors as above. Import set to RTX ,
• Video Pro X

  20 answers, most recent on 3/20/2024

  RE: ASIO drivers and audio handling in general.
  @browj2 Hi John. Once I'm above four audio tracks the amount of samples I have to increase it to gives me a longer delay than using the wave driver and it also starts to affect the video that becomes stuttery. With one or two tracks it works but
• Video Pro X

  20 answers, most recent on 3/20/2024

  RE: ASIO drivers and audio handling in general.
  @Kraznet I would echo John's question about giving a more detailed explanation of the latency with the standard wave driver but I wonder whether you are referring to your comment about VSTs? In which case, I would wholeheartedly agree with the need
• Music Maker

  31 answers, most recent on 10/9/2023

  RE: ASIO drivers have no audiO
  @philthedoctor @hannah2021 Like already written, you need to configure the inputs and outputs of the ASIO driver via the Advanced button. In case you don't use an audio interface you likely need to select Realtek as an output. Using Bluetooth
• Movie Studio

  28 answers, most recent on 1/20/2024

  RE: Upgrading my Computer (again!)
  @johnebaker @CubeAce Greetings John and Ray, ;;;; By comparison the intel ARC A770 is 50mm (2 in) longer than your RTX 2060 Thanks John, that'll be tight but should be OK .... Intel® Driver & Support Assistant tried to install an older
• Music Maker

  37 answers, most recent on 11/11/2023

  RE: need major help with recording on music maker 2024
  @iikka-uusitalo Maybe the audio chipset gets overloaded? You could try to increase the buffer size in the ASIO driver settings from 1024 to 2048.
• Rescue Your Videotapes!

  One answer, on 9/17/2022

  [Solved] Old Red Capture Device (VideoWandler)
  The device I have (see above does not work well with Windows 10. The preview freezes and then continues, freezes then continues etc. Is there a more up to date driver for this device? Regards, Gary Koop
• ACID

  5 answers, most recent on 4/23/2024

  RE: [Solved] Acid Pro 7 - recordings not saving, playback cursor not moving
  @SP. Thanks for the quick response and the advice!! I don't think the cause was a Windows update because the computer I use ACID on is semi-permanently disconnected from the internet. Ctrl+Shift didn't actually bring up the prompt, but I went
• Music Maker

  One answer, on 11/22/2023

  RE: Live Pads goes to choppy sound when finish the first 12 or 16 full qrt
  @juanmantovar This sounds like your processor gets overloaded. In case you don't have an external USB audio interface I recommend the following settings: Open the Music Maker program settings and go to the Audio/MIDI tab. Select the Music Maker ASIO
• Movie Studio

  16 answers, most recent on 1/31/2025

  RE: New Blue Essentials GPU Support aktivieren (Magix Video Suite 2025)
  @Gid @CubeAce, Here are my current graphics specs and drivers for your reference; Iris Xe Graphics - 31.0.101.5590 Nvidia RTX 4070 - 32.0.15.6636 (Studio) Gid for your reference, in Vegas Pro 22, my video plays smoothly with Best/half. Best/full has
• Movie Studio

  47 answers, most recent on 1/7/2023

  RE: [Solved] sound issues
  @SSB Hi and welcome to the user to user forums. There may be two causes of the crackling. First, if you have recorded more than two channels of audio. Movie Studio will only cope easily with a stereo soundtrack consisting of one two channel sound
• Photostory

  One answer, on 9/30/2024

  RE: Video Audio issues in slideshow production.
  @Jarek-Trathen Hi As the issue occurs after adding video to the timeline, what video format, codec and resolution are you using - to help with this download and install MediaInfo and analyse one of the clips causing the issue and post the results,
• Music Maker

  4 answers, most recent on 10/12/2023

  RE: All my loops are garbles or playing at the wrong speed.
  @Gochikku Do you reboot by using the Restart option? Do not use the Shut down option because this will only save a corrupted state and load it again while Restart will reset the corrupted system state to a clean, fresh state. Next, please check in
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @onlye Hi. Each and every new release is optimised for the latest hardware to help facilitate changes in operating systems, component improvements, increased resolution ability, and additional editing capabilities, especially those provided by third
• Movie Studio

  21 answers, most recent on 11/26/2023

  RE: Movie Studio 2024 Suite - audio is suddenly lost
  @EstMladen Hi Mladen. One additional thought as you said (and I overlooked) that you had no problems with your earlier version of the program. In that case make sure any video drivers are up to date by visiting and checking at the AMD site.
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @Liam-Roberts Hi In addition to @AAProds comment, see this topic for the system details required, and please post a screenshot of of the Program settings, Device options or Display options tab. . . . . exports using No Hardware Encoding . . . . Does
• Music Maker

  13 answers, most recent on 2/17/2024

  RE: VSTs never work anymore
  @Thistof Make sure you have selected an ASIO driver in the program settings. This is mandatory for VST instrument live monitoring. Also set the track with your VST instrument to MIDI REC I Think hes talking abt vst effects, not instruments. I am