• SOUND FORGE

  6 answers, most recent on 3/28/2025

  RE: Registration error: "The activation code is not valid"
  @KamChuen-Lai Welcome to the Magix user to user forums. Assuming you are using Sound Forge for MAC and are trying to activate the product on a MAC computer, please be aware that the software will not run on any recent version of OSX since it is now
• SOUND FORGE

  3 answers, most recent on 12/28/2022

  [Solved] Audio Preferences "Error" will not choose "Stereo Mix" Realtek
  With Sound Forge Studio 16, Windows 10 and standard Realtek sound service from motherboard: - Under Preferences, Audio, cannot find any audio choice for "Record". I am using Windows Classic Wave Driver. Playback is Speakers (Realtek etc). Record all
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Hi, John, luckily I've gotten past that. I'm just waiting for Magix support or Izotope support to provide me with the authorization codes to activate Ozone 10 and RX 10. They installed with the install file in my Magix account, but, the only
• SOUND FORGE

  2 answers, most recent on 5/29/2024

  RE: we cant activate and registered online
  @ARTURO-MONIS Can you give us the exact error message? Be aware this isn't support but a user forum where we users help each other. If you want to contact support click on the SUPPORT link at the top of this page, then select Sound Forge. On the
• ACID

  9 answers, most recent on 10/6/2024

  MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
  Program won't open,  Acid Pro 11 Suite (x64) ....It's randomly started saying email error.. Email error Code - 24 Worked fine, went for lunch brake, came back 25min later and wouldn't not reopen.... All same day, just stopped opening... Waited a
• SOUND FORGE

  7 answers, most recent on 10/27/2022

  [Solved] Download installer fails to complete (both trial or retail)
  I'm able to download the small installer for both the trial and retail version of Sound Forge 16, though the download will fail when downloading either 32bit or 64bit versions. I tried turning off my anti-virus as I know that gets recommended, but
• SOUND FORGE

  One answer, on 5/25/2025

  Where does the extra text come from?
  Hello, I have a question about some text that has mysteriously appeared. It's in the regions list and reads "Waiting for a new day to dawn 2".The company that sent me the file has no clue where this came from.They maintain that they have never seen
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  @Bernardo-Sala Hola . . . . Me sale un error pero sigue instalando . . . . ¿Cambiaste la ubicación donde está instalado el efecto, debería estar en la carpetaC:\Program Files\proDAD\Vitascene-5.0 ? Si no es así cierre el editor de vídeo, desinstale
• ACID

  4 answers, most recent on 11/26/2023

  RE: Windows 11 Temp Folder
  Thank you for you cements however My files have always been on an ext HD and zipped for years.. I upgraded to acid pro 11 use windows 11 64 bit it installs fine but I get a low space error when I try to load any of my old projects...I have run as
• Movie Studio

  12 answers, most recent on 2/21/2025

  RE: Saving A take
  @Gid Hi Gid What version number is your MMS 2025 at, I have reverted to .221 because of a different issue also try dragging the take file into a new movie/project. @DRORENGEL Hi . . . . to be saved to MY Folder . . . Use the drag and drop method I
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  I updated the graphics with that Intel driver direct from Intel from your link. Now the program starts but stops with this error (two photos taken from my screen) https://imgur.com/a/u2QvSBT
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  @rick-a My guess is that your serial number is registered under your Sony customer account. Try entering the e-mail address and password you used when Sound Forge was still with Sony. They transferred all customer accounts and licenses to Magix
• Video Pro X

  5 answers, most recent on 3/20/2025

  [Closed] Vegas Pro 21.0 is asking me to activate and register again
  So I bought Vegas Pro 21.0 in Humble Bundle sometime at the end of the year last year. I installed it and used the code Humble Bundle provided when I first bought it. I opened the program and played around with it to get the feel of how to use it.
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @me_again @AAProds @johnebaker Hi, Have any of you had problems exporting with any of these AI effects as a major part of your video? I'm using VPX17. I have an 8 minute project with AI Sharpen on on much of the footage. Actually, the footage is
• Music Maker

  5 answers, most recent on 4/22/2024

  RE: MUSIC MAKER 2024 PREMIUM & Loops Unlimited (annual) - charged twice
  @SP. - there are two problems - 1. when I tried to Enter the SN for Unlimited Loop, I got the error that the code is invalid (the one I got with original purchase), 2. when I then tried to see the Unlimited Loops in the app whether it was activated
• Photostory

  One answer, on 3/18/2025

  Hangs, does not ever complete
  trying to export as video. Tried exporting several different formats, e.g, avy, mp4, mpg. Program just hangs after getting over 96% done.Tried software and hardware encoding. Program is unresponsive, must fill using task manager. No error
• SOUND FORGE

  16 answers, most recent on 3/21/2025

  RE: not saving to mp3 files
  Hi @Randy-Young and welcome to the Magix Sound Forge users community.Are you referring to Sound Forge Pro? I have not seen a MP3 'Save' or 'Save as' dialog like that based on your screen shot. Here is how my MP3 encoder window appears in SFP-18, Win
• Movie Studio

  34 answers, most recent on 8/11/2024

  RE: Movie Studio - Why so finnicky? An unknown error has occurred
  @big_guitar Greetings, I use OBS a lot and haven't come across this issue recording to MP4s. I've just been playing with the settings and I managed to produce an MP4 that MS doesn't like. Are you saving to "Fragmented MP4"? This throws the error
• SOUND FORGE

  6 answers, most recent on 5/23/2024

  Vegas Pro Suite Smart Subscription & Sound Forge
  I thought the VEGAS Pro Post 365 Smart Subscription included upgrades for Vegas, Sound Forge and Acid. I am able to use Sound Forge 17 pro but not Sound Forge 18 pro. I deactivated Sound Forge 17 on my computer but when I try to activate Forge 18 I
• SOUND FORGE

  3 answers, most recent on 6/8/2024

  RE: Audio Studio 17 installation error in Windows 11
  Greetings Mr. Baker Sorry for my mistake. I'm not familiar with MAGIX's forum-based support. I'm used to dealing directly with tech support; e.g., ZenDesk. Yes. By OEM I meant Microsoft Defender firewalls & virus/threat protection. All turned
• Sequoia

  2 answers, most recent on 5/29/2024

  Unable to create DDP
  Hello we have recently run into a problem with Sequoia when trying to create a DDP out of a .HDP. When we try to create a DDP the following message comes up: " ...An error occurred while creating the DDP information!!! the export of the DDP
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  I'm a new user - installed the software about 10 days ago and I agree with your #1 comment about the AI classifications being inaccurate. I have 2 things I'm struggling with as well. 1. when the classification completes (it takes DAYS for that to
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  I started a 30 day trial of ACL 4. Ok it is organized to look like the familiar ACL, but does not have a feature I used a lot namely DirectX plugins. I could add a sharp high Q filter to get rid of one hum frequency, listen to it, then go on to
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  Hi browj2, Sorry to disappoint you 😉😉 , but this is certainly not my first Film/Video I make, I am well aware of functional behavior of several other tools. In the version of VDL26+ I have in front of me there are more than one unpredictable (and