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@Stanley-Armstrong Hi If the DVD you are wanting to use is not a commercial or copy protected DVD, you cannot play it and capture using Movie Edit Pro (MEP) - to get the video files into your PC do the following: use Windows File Explorer to browse

Other products

One answer, on 2/2/2021

[Closed] serial number - installation

I recently purchased the Vegas Movie Studio 17 Suite. The computer that I initially downloaded the software on didn't have the specs that were needed. My office upgraded my laptop and now I need to transfer that software to another laptop. The

Other products

14 answers, most recent on 2/3/2021

RE: Problem_independence_pro_premium_library_independence_pro_plus_library

Ok Let´s go...I have been an independencia user since June 2019 in version 3.5. So far so good, the software worked correctly, used it in Acid Pro Next Suite and REAPER and in all subsequent Acid Pro updates. The problem started when I decided to

Movie Studio

15 answers, most recent on 2/7/2021

RE: Program crashes

It is a Dell Inspiron laptop. The System has been running succesfully for the last 3 years on the same computer The video files are from a Canon GX 7 powershot Mk 2 or from a Canon Powershot G12 The '' Automatically create frame table during import

Movie Studio

15 answers, most recent on 2/7/2021

RE: Program crashes

@john-e Welcome to the Magix user to user forums. How do fix this ? We, fellow-users, can possibly help you if you start by following these steps: Please read this post and give ALL the details about your computer which are requested there. Tell

Music Maker

3 answers, most recent on 1/30/2021

RE: Error message when I click the play button

@MontyRam Welcome to the Magix user to user forums. This message appears when MM cannot connect properly to your Sound Device and cannot set the sample rate to 44.1kHz In order to help us to help you please first tell us a lot more about your

Movie Studio

One answer, on 1/29/2021

RE: I'm trying to Activate but says my order number is incorrect

@Eiichi-Jumawan Hi Activation is done using the serial number which is in the format P3-12345-12345-12345-12345-12345 Assuming you purchased direct from Magix you should have an email with your serial number and a link to the download - check you

Movie Studio

One answer, on 1/28/2021

Missing Serial Numbers emails.

I received 10 redemption codes for MAGIX Movie Edit Pro Premium (2021) - Academic from BH photo. The first two I entered on your website to get a serial number worked, and i received an email back with the serial number. When I entered the next two,

Movie Studio

6 answers, most recent on 1/29/2021

RE: freezing up

@John-Godfrey Hi As @CubeAce has asked whether your computer meets the minimum specifications for Movie Edit Pro (MEP) 2021. We need more information - your computer specification, Windows version and build number - see this topic for details

Other products

One answer, on 1/28/2021

[Closed] installation error of Vegas Pro

I need to ask for help with installing Vegas Pro in a new computer. The installation manager consistently gives an error of unable to register my product, with a prompt to "contact your support". I deactivated the software in my other computer, so

Video Pro X

2 answers, most recent on 1/27/2021

RE: After doing an update to Video Pro X it now will not run.

@Steve-Noble Hi . . . .The fact that I get a constant reminder to extend the service update makes me wonder if the update I got was purposely a bad version to make me buy the new extended version. . . . . To expand on @Scenestealer comment - this

Movie Studio

2 answers, most recent on 1/29/2021

RE: I need help with synching my audio and video upon exporting.

@JOAN-TABALANZA Hi and welcome to the forum. To help with the audio sync problem we need more information - in particular a MediaInfo analysis of the source video - post the results from the Text view. Your computer specification, Windows version

SOUND FORGE

2 answers, most recent on 1/26/2021

RE: My Sound Forge 15 will not run

@John-Pearce Hi This is a user to user forum and you may have to wait until a user with experience of the issue comes online and can help. . . . . it is very obvious that you do not want to actually give us a person to help. A phone number? Chat

Music Maker

One answer, on 1/26/2021

RE: Please help me! Please! [ERRORS]

@Diogo-Leite Hi and welcome to the forum. . . . . My version is the 2020 version . . . . What is the version number as found under Help, About? If it begins with 29 then you have upgraded to Music Maker (MMM) 2021 which would explain the issues you

Music Maker

11 answers, most recent on 1/30/2021

RE: Program Crashing

@NH05 Hi and welcome to the forum. We need more information - computer audio card/chipset , Windows 10 version, Music Maker variant (free, Plus Premium or one of the special editions) and version number as found under Help, About - see this topic

Photostory

One answer, on 1/25/2021

Unable to transfer projects from old computer to new on photostoryeasy

Downloaded Photostoryeasy Version 2 from old computer to new one using my serial number. My project did not transfer to new computer.

Other products

One answer, on 1/24/2021

[Closed] Cannot register my Vegas 18

I have just purchased a new computer to put my Vegas 18 onto, so I have de-registered Vegas 18 from my old computer using my account with Magix and I also still have one other computer registered with the software which is working fine, so now I

Music Maker

2 answers, most recent on 1/23/2021

Old version compatability

I have Music Maker 12 deluxe which I have never installed or used. It is very old and I wonder if it will work in a Windows 10 Pro computer. The registration Number is removed by Moderator.

Movie Studio

One answer, on 1/23/2021

[Closed] Vegas Pro 17

I got a new computer for Xmas and I want to move Vegas Pro 17 to my new computer. I am having trouble with the key code/sria number. Is there something I need to do to move over Vegas Pro 17 to my new computer? I downloaded everything but I am

Video Pro X

19 answers, most recent on 1/25/2021

RE: Mangled Audio with every track

@John-Smith5561 I just checked VPX12 (18.0.1.89) on my two vastly different computers, nothing close to the power that you have, and the audio works fine, through speakers, wireless headphones and M-Audio M-Track interface. I presume that Jeff, Ray,

Video Easy

No answers, created on 1/21/2021

Transfering Video to computer

I have installed Magix Video easy Rescue version 6.0.2.31 using a video converter Magix model K0065 (USB) The serial number Removed by Moderator The system is running on ASUS TPL300L on Win 8.1 Trying to import from analog resource when following

Rescue Your Videotapes!

19 answers, most recent on 1/20/2021

RE: NTSC in black and white

Hi again @johnebaker Unfortunately, I tried all options and nothing seems to work. I connected the old adapter (red one) to my laptop, but the program (version number is 6.0.1.10 (UDP3) doesn't seem to recognize it. So, I had to keep using the new

Rescue Your Videotapes!

32 answers, most recent on 1/21/2021

RE: Cannot get video and sound to show in "rescue your video tapes".

Hi Jeff, thanks very much for trying to help! I only plugged the USB dongle into the computer when asked part way through the installation. I have not used the Revo Uninstaller, because of the following--- When I got this machine, the very first

SOUND FORGE

3 answers, most recent on 1/15/2021

RE: IT Installing and managing license for Soundforge 14

@Mountain1 Hi As @emmrecs has advised you need to contact Magix, some Magix programs have Network Licencing Managers for managing the number of licences in a business or education environment. . . . . we've got multiple licenses . . . . Did you