• ACID

  3 answers, most recent on 4/24/2024

  RE: Acid Pro 11 Playback stutters, playback is 40% normal speed
  @DJ_Leo I suggest you reset the program settings. Hold CTRL and SHIFT and double click on the Acid shortcut icon to start the program. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  For what it's worth, this is what I suspect is going on: In a comment above, Tom stated that there are support staff - but that staff might have been just Tom. It is possible that for software development and updates he might have been contracting
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . MAGIX Project\Movie Studio 2025 Suite" is in my "OneDrive\Documents" folder. . . . . That is the Magix folder I referred to in item 2 not the installation location or Program Data folder and the solution is in the 3rd
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Hi . . . . AVG . . . Try disabling this completely, your computer will revert to using Windows/Microsoft Defender, and try Photostory again. I no longer use AVG/Avast due to issues with them detecting too many false positives and
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ericlnz, Has the disc creation issue in VP 21/22 been fixed, the last comment I can find would suggest the burn disc feature is not going to be available? @johnebaker I'm not sure. It's there in my VP21 but I don't know about VP22. I've never
• Samplitude

  6 answers, most recent on 2/19/2023

  [Solved] MMM Premium & Samplitude Pro X 7 Suite upgraded...VST issues!!!!
  I just recently upgraded both MMM Premium and Samplitude Pro X 7 Suite. But now my vst's from MMM does work in Samplitude. Recently, they did before the upgraded. Now I get a message that the plug-in is not activated!!!! My sessions that I used them
• SOUND FORGE

  27 answers, most recent on 3/19/2025

  RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)
  @rraud @drmq Maybe this is a problem caused by Ozone 11.2. I haven't tested version 11.0 in SF 15 and 17 before I updated. I will check it I can find the old installation files. Please let me know if you can find a solution. Harold-Brush rudely
• Photostory

  2 answers, most recent on 11/16/2022

  [Solved] Colour cast problem
  I am new to Photostory Deluxe, so this is likely a newby issue, but I cannot resolve it myself. If I start a new project, I can load images OK, but they all have an ugly colour cast on them in the main window in the upper left. There is no colour
• Music Maker

  21 answers, most recent on 12/21/2024

  RE: Old soundpools and general questions
  Yeah! Lol I was a beta tester for Acid Pro! I must of missed that post cause I did ask around back then and never heard anything! Thanks for info! They are outta their minds still selling it without any fixes! I don't have any issues with latest
• Movie Studio

  5 answers, most recent on 7/6/2024

  RE: Movie Studio 2025 Ultimate suite installation issues
  @David-Lewinsohn Hi David The issue you are have is with tthe DSP (Digital Signal Processing) function not being able to load the listed files. Download the VC++ 2013 x64 redistributable from here. Uninstall only the 2013 versions listed in your
• SOUND FORGE

  5 answers, most recent on 8/14/2024

  RE: Channel Converter user preset not showing from Batch convert
  Sure, try SF-14 if you have it. I am not sure about your particular batch job though in any version. You can have multiple versions of Sound Forge installed and activated on the same PC without issue.
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  I have Music Maker 2025 Premium and a LOOPS UNLIMITED subscription, but after turning on the MM program, I do not have access to the Soundpols, and in the browser it shows me that I can buy them. How do I fix this issue, how do I make Soundpools
• ACID

  3 answers, most recent on 4/6/2023

  [Solved] Record Button No Longer Works
  I have been successfully using Magix Acid Pro 7 since Magix purchased the software rights from Sony. Several days ago, suddenly the record button showed as a faded grey color instead of the normal red and white circle. I have lost all ability to
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @CubeAce Nothing appears. Sending the cash log to Magix does work - or at least it says its been sent, but actually viewing the log by pressing the button doesn't work on my system although I know the log exists. Post note: I deleted the contents of
• Movie Studio

  20 answers, most recent on 2/6/2025

  RE: Looking to use this OPENING in newest video.
  @browj2 Greetings from the land of kielbasa John CB I've had major issues with BorisFX Title Studio and AMD GPU drivers. I've spent the last couple of days going through various drivers to see which one would work. I had this issue a couple of years
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default
• Video Pro X

  16 answers, most recent on 3/27/2025

  [Solved] VPX16 Shot Match - How to (Help?!)
  Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @browj2 Hi John From your comments over at TG, and testing I have done OVH, is to say the least, convoluted and made overcomplicated, and uses some 'non standard' terminology, translation issue? I am with IONOS, formerly One & One, and their
• ACID

  5 answers, most recent on 6/25/2024

  RE: ACID products in Windows 11, Music Studio 11 vs Pro 10 vs Pro 11
  @GRB Hi I still use Acid Pro 7 and in Windows 11 Pro with no issues or crashes whatsoever, I don't use VST's though. Just simple music creation, so yes it's very stable. Stephen Forum Moderator Hi Stephen, Thats great info to hear that AP7 works
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  It crashes using music maker ASIO, FLStudio worked since I asked for help last year ,but now crashes with that. Even went out and tried ASIOallfor whatever its called. Stein's sonuscore ASIO, even downloaded today cause crash FlexASIO. I make sure
• Video Pro X

  6 answers, most recent on 6/28/2024

  RE: program won't open
  i don't see an " my products tab " at the top of the page ? it is not a password issue, the error code -24 says that the activation code is under a different email address, and i have no idea how that is i have been using the same email for some 20
• Movie Studio

  3 answers, most recent on 3/14/2025

  RE: continually flashes between timeline and storyboard mode
  @Brice-Mandaville Hi The issue is very odd and something we have not come across before in the forum. I think you may need a Support ticket raising, however the weekend is coming up so you may not get a response until Monday/Tuesday at the
• Movie Studio

  6 answers, most recent on 12/7/2022

  [Solved] NewBlue Effects Bundle Have WaterMark Even After Registering
  So, I’ve searched around the forums in case my issue already had a fix, but sadly couldn’t find anything that worked for my situation. As a brief rundown of my issue - I’ve been using Movie Studio 14 for many years without any issues. At the weekend
• SOUND FORGE

  3 answers, most recent on 6/10/2024

  RE: CD audio does not load in Sound Forge 2
  I started having this exact same audio CD import issue when I got a new computer and installed Cleaning Lab 2, which I had been using on another computer without any import issues. I have since upgraded to versions 3 and 4, and the problem persists.