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  • Movie Studio
    13 answers, most recent on 3/31/2023
    RE: Lack of Transitions
    @MJames Also, in Edit Pro 2021, I have Mercalli 2.0 stabilization and Vegas stabilization, but in Suite 2023, I only have Vegas Stabilization. Is Mercalli 2.0 available with 2023 Suite? I don't think it is; I have both 2021 and 2023 installed and
  • Movie Studio
    12 answers, most recent on 4/9/2026
    RE: How to stop Magix trying to force me to install Travel Maps everytime?
    @Apollo89x You comments do a disservice to the many users of VDL who purchase it to get the "additional content." Seriously, you obviously don't understand about simply checking the box in the image that I showed. What is the matter with you that
  • Movie Studio
    One answer, on 11/13/2022
    RE: Canceling contract
    @Mateusz-Popek Hi and welcome to the Magix user to user forums. How to cancel a contract from the Magix website. There are no Magix staff on this website. Only users of the programs. You will have to follow the advice given above. Ray.
  • Movie Studio
    18 answers, most recent on 9/6/2024
    RE: I cannot enable the text to speech on Movie Studio 2024 platinum
    @Lukasz-Kiljanek Hi and welcome to the user to user forums. As such there are only users of the program here and no Magix staff. Yes, some people do get tired of replying to posts that ask the same question that has risen at least 12 times in one
  • ACID
    4 answers, most recent on 1/16/2023
    Don't have Voucher Code,
    I got a Music Studio Essentials pack with ACID Music Studio 11, and SOUND FORGE Audio Studio 16. Whenever I go to the website to redeem them it asks for a voucher code, #1 is it sent to the email it was bought with, or the email I signed in with, if
  • Music Maker
    11 answers, most recent on 3/11/2023
    RE: Missing Dll MxQt.cfg
    @Greglord Never download single DLLs from these suspicious DLL websites in the Internet. They could be malicious. It reads like the file MxQt.cfg, which is a simple text file and not a DLL, was attached to your e-mail. So look at the e-mail
  • Music Maker
    13 answers, most recent on 6/17/2023
    RE: computer id*
    @lizzie-s @SP. asked you which version you have, mentioning the name Music Maker 2023. Can you first confirm that this is the version you have, please? Also, where exactly did you buy MM Premium? I ask, because unless you specifically also ordered
  • SOUND FORGE
    4 answers, most recent on 4/8/2023
    RE: WHERE IS MY CLEAN TAB?
    @MARINA.K SF Pro has definitely a Cleaning option with a DeClicker/DeCracler, DeHisser and Denoiser plugin and Noise Gate. I don't use audio studio so I'm not sure if this option should be available in audio studio. But instead of getting SF for a
  • Movie Studio
    85 answers, most recent on 3/3/2023
    RE: Proxy files problem | "Creation of a proxy not required"
    @Reyfox Maybe it is because of the way Magix renders colour internally as well as having to have the ability to edit 8K. You do have a mighty powerful CPU GPU combination although Magix still talks more about Intel and nvidia in their machinations,
  • Movie Studio
    7 answers, most recent on 7/4/2024
    RE: error message
    @derek-brown Hi Derek. Then the problem is probably one of the above as described by @johnebaker. For my money I would say it is a memory problem and not a Windows problem if it is not happening all the time but that is only a guess on my part. The
  • ACID
    One answer, on 1/14/2023
    Only Ozone 9 in ACID Pro 11 Suite?
    Hello all, I just want to check with other users before I contact MAGIX support... I purchased ACID Pro 11 Suite on November 11, 2022. I can see in the emailed confirmation the registration info for Ozone 9. However, the MAGIX website says the
  • Other products
    20 answers, most recent on 2/24/2023
    [Closed] Installation of Vegas Pro 365 version 20 hangs indefinitely
    I've been trying several times for days. I had to stop it from the task manager after more than a day of stillness because I needed to reboot. Subsequent installations have attempted to 'remove' a prior installation but will still hang. It doesn't
  • Samplitude
    26 answers, most recent on 6/20/2024
    RE: Samplitude Pro X5 for less than $25
    @Wralth The problem you face is basically that you get the same installer as customers who bought Samplitude Pro X5 directly from Magix. So you will see the same items but don't have the needed serial numbers. I definitely think that you won't get
  • Web Designer
    11 answers, most recent on 11/6/2022
    RE: Web amendments
    @Stephen-Davies4967 Hi Try searching your Documents folder for files that were created on the day you last tried to publish. . . . . I get the bar at the top right saying uploading to website folder it hasn't . . . . if the website is not a private
  • Rescue Your Videotapes!
    17 answers, most recent on 2/14/2024
    RE: Need help setting up
    @PSD Hi. Personally I don't use this program or use video transfer from VHS tape or early camcorders but I do know you need to set Windows to allow both use of the microphone and webcam. What you show in your screenshot is that they are detected
  • Movie Studio
    38 answers, most recent on 12/25/2023
    RE: Problem with Movie Studio Edit 2024 Platinum
    @Robert-Doherty Hi Robert and welcome to the user to user forums. Those are two nice monitors you have. Do you do a lot of photo editing? I don't see that you have a dedicated separate graphics card card listed on your system, and depending on the
  • Movie Studio
    34 answers, most recent on 1/5/2023
    RE: Movie Studio 2022 on offer at HumbleBundle
    @CubeAce, Mercalli is up to V6, and yes, Mercalli 5 isn't offered on prodDAD's website for Magix/Vegas. So I am wondering, if someone bought the HB, and tried to update to Mercalli 6, would they get the perpetual or "rental" version. I already have
  • Off topic
    27 answers, most recent on 4/23/2023
    RE: Can't log in to my account.
    @akakoala Hi . . . .  I send a support request through this forum's functionality from an account which has a different email address than that used for the service centre the request is likely to be rejected . . . . That would be a fair assumption
  • Movie Studio
    12 answers, most recent on 4/23/2025
    RE: Error after installation when opening program
    @Lucille-Driggers Hi Lucille and welcome to the user to user forums. Go to this page on the Intel website and make sure you download the latest driver for your Intel® HD Graphics 530 GPU. Once installed try opening the program again. You may have to
  • Video Pro X
    36 answers, most recent on 12/2/2022
    RE: Video Pro X14 lags/freezes on Move or Resize, even when run as Admin
    @Galaxy Hi. I noticed the audio interface listed in your machine specs and can't find a complete match for your RME Fireface USB on the RME website. Are those drivers up to date? Ray.  
  • Movie Studio
    3 answers, most recent on 1/3/2023
    Downloaded installation file and double clicked, no response.
    Hi everyone, I've download the installation file from the website, file name "moviestudio2022_dlm_wruj9d.exe". I double click the program while no any response. I tried several times but the result is same, no error message, just nothing happened. I
  • Web Designer
    8 answers, most recent on 12/16/2022
    RE: Publishing My Page Online
    @Claude-Proctor Your website is there and accessible! Here's a screenshot of part of the home page: The area I've highlighted is something you may want to remove or change; it is the standard "placeholder" text, in Latin, with no meaning! HTH Jeff
  • ACID
    8 answers, most recent on 11/13/2022
    RE: Can I upgrade from Acid Music Studio to Acid music pro???
    @LegionHWP Just try to buy it. The website will only allow customers to buy upgrades if the required programs are registered to their accounts. If you can buy the upgrade, it will work fine.
  • Movie Studio
    45 answers, most recent on 2/2/2023
    RE: Timeline colour and selection
    @me_again It stands a very good chance that I'm talking (writing) complete nonsense here but while DCH drivers do appear to be "now dead", they have been replaced by Intel® Arc™ & Iris® Xe Graphics - WHQL - Windows drivers That is completely the
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