• Video Pro X

  53 answers, most recent on 12/23/2020

  RE: [Solved] VPX crashing
  OK, it appears that my problem has been solved. It appears that my install of VPX was corrupted. After following the advice from Magix Support below, not only has the load time of VPX been dramatically improved, but I have not had any more
• Video Pro X

  23 answers, most recent on 12/23/2020

  RE: [Solved] Suggestion -- load times -- the splash screen takes over windows
  OK, problem solved. I got this advice from Magix Support. After following this, my load time for VPX is only 10 seconds! If you want to try if a complete reinstallation helps, please follow these steps: Please follow these steps:Download the
• Off topic

  5 answers, most recent on 12/20/2020

  RE: [Solved] purchase as gift
  @Oma Hi Thanks for the link, that clarifies which software you are referring to. This is a little difficult to advise as the program would be best registered in his name and requires an email address. In the case of my grandchildren this year, I
• Web Designer

  4 answers, most recent on 12/16/2020

  [Solved] Unable to open new pages in an established website
  I recently created new web pages and they are not working right. I get a 401 error when I click on the website's navigation button to view the page. All other established pages still work. I went in and checked the working pages and made sure the
• Web Designer

  3 answers, most recent on 12/8/2020

  RE: [Solved] linked ecommerce store
  @barry-s Hi Xara Web Designer has a widget for a 3rd party eCommerce provider, see here, which lets you build your shop on their hosting and link through to it. However whether this will connect to your supplier is another question which you would
• Web Designer

  3 answers, most recent on 12/8/2020

  [Solved] linked ecommerce store
  Hi, I hope that someone can give me a quick answer as I have, what I think is, an easy question. I have spent a few weeks trying to build a website using Wordpress and hate it, it's so blocky and unfriendly. My aim is to build a site for Print on
• Music Maker

  11 answers, most recent on 1/28/2025

  [Solved] [Resolved] Getting error 1603 during installation
  Hi all, looking for a solution for this Error 1603 issue I encountered during the Music Maker (64bit) installation process. I manage to download the Music Maker installer via the manager and it automatically starts the installation once download was
• SOUND FORGE

  11 answers, most recent on 12/7/2020

  [Solved] Spectral Cleaning on Sound Forge Audio Studio 13
  I saw on youtube a tutorial on how to do spectral cleaning on this link    I found it very interesting so I bought the version that was available Sound Forge Audio Studio 13 (the next version) but I cant find the spectral vusualization and editing
• Movie Studio

  10 answers, most recent on 12/1/2020

  RE: [Solved] Glitch Removed Media Pool Links/Disabled Some Effects
  Copied the IDC button text from an earlier INI file: got all my links back. Thanks! 👍
• Movie Studio

  10 answers, most recent on 12/1/2020

  [Solved] Glitch Removed Media Pool Links/Disabled Some Effects
  I started up MEP a few days ago and noticed that all my links in the media pool had gone. I wasn't too happy about that. I then started up a project (my slideshow) and found that the effects I had applied to some images (the blurred, darkened effect
• ACID

  7 answers, most recent on 11/16/2020

  RE: [Solved] No Confirmation Email
  A little update for anyone interested, I’ve heard from Magix, all is resolved and they’ve re-sent my confirmation email with the download link attached.  Thanks for your replies
• Audio Cleaning Lab

  10 answers, most recent on 12/4/2020

  [Solved] Cannot activate audio lab software online
  Hi, Whenever I reinstall Windows 10 My audio lab software no longer works. I usually download it again and the code activates without issue. I am now seeing an error message I have tried to create an activation code but that is also showing an
• ACID

  7 answers, most recent on 11/16/2020

  [Solved] No Confirmation Email
  Hi,I purchased Sony Acid Music Studio 11 from your website last night but did not receive a download link or confirmation email? I have checked my junk email and there is no link there eitherI can see that payment is pending to come out of my bank
• Movie Studio

  12 answers, most recent on 10/21/2020

  RE: [Solved] Massive Bug Report - Movie Edit Pro Premium 2021 just installed
  @Chester-Sapino Hi, You have to have separate objects to link to for each of the Intro and the Outro. If you only have one video clip, split it in the middle. Now try adding the Outro. John CB
• Samplitude

  2 answers, most recent on 10/20/2020

  [Solved] Unable to unlink audio channels
  I recently started seeing all the channels in my project linked together - mute, solo, fader, plug-ins. If I change something, then it is changed for all channels. I don't know how to disable this. If I double-click on the solo button for one
• Music Maker

  2 answers, most recent on 10/19/2020

  [Solved] Is the 5000 $ rule still aply for selling music made with Music Maker?
  Long ago I have receive a message on my phone from Magix, that stated something like: you can sell the music produce with Music Maker Jam as long as you don't make more than 5000 $. After that you have to buy licenseease. Does anybody have a link to
• Other products

  3 answers, most recent on 10/19/2020

  [Solved] Where can I find the license for the old Moviescore 4,5 and 6?
  On catooh I can't find the soundpools for the old Moviescore 4,5 and 6. Does anyone have the link for those. I want to buy the license. Thanks!
• ACID

  4 answers, most recent on 10/14/2020

  RE: [Solved] Cannot find any loops the Acid 10 coupon allows
  Hi, I recently purchased Acid Pro 10 and was able to use my coupon without any problems at all. Just to make you aware, this coupon is only applicable to official Acid Loops only. See link here:
• SOUND FORGE

  18 answers, most recent on 1/6/2022

  RE: [Solved] Channel Converter
  Hi, Forgers. I received an update to the support ticket. It reads: "Thank you for your message.  This error is a bug caused by the recent update to Sound Forge Pro 14 (build 111).  This is known to the developers and they are now working on an
• Music Maker

  3 answers, most recent on 9/20/2020

  RE: [Solved] How do you map buttons for a Novation Launchpad in Magix Music Maker?
  I got this working with Bome MIDI Translator Classic (link here). After installing it you have to go to "Midi In" at the top and select your Launchpad. Then create a new project and add a translation for each button on the Launchpad. Click the plus
• Xara Designer Pro

  2 answers, most recent on 9/18/2020

  [Solved] Downloading old versions
  I am trying to download Pro 15.1, for which I have a valid license. When I go through my list of projects, it's listed, and shows 1 of 2 instances used, but does now have a download link. I've gone through several paths, and it keeps coming back
• Photostory

  6 answers, most recent on 10/14/2020

  [Solved] Update has corrupted program
  Had Photostory Deluxe couple of years. Paid for update subscription but struggled getting link to latest online update (2021). Magic support emailed me the link and after using the Photostory main program looks to have disappeared, ie has been
• Movie Studio

  12 answers, most recent on 5/18/2021

  RE: [Solved] "Scenes" versus "Takes" in MEP parlance.
  @Richard-Curtis Hi Richard, "...but having to import a complete parent file to the timeline to locate the required scene for one or more MVD's doesn't seem very straightforward to me - and if more than one parent file is imported to show more clips
• Photostory

  2 answers, most recent on 9/16/2020

  RE: [Solved] Update Service
  Hi John, 17.1.4.152 - but I found the download link, many thanks! https://dl03.magix.net/photostorydeluxe2021_dlm_ms0408e.exe