• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Hi Everyone I have just been notified of another update 24.0.1.196 which I have just installed and as soon as you load the program you see something has changed for the better. The splash screen which could take several seconds to appear is there in
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  @Astraios The version number in the splash screen might not be correct. It's the one at bottom of the Preferences Tab. If I'm correct then version 3.6 is only available if you have Samplitude. You can download it under the Help menu and then click
• ACID

  9 answers, most recent on 1/24/2024

  RE: Error with ACID Studio 11 Update
  @CountBiscotti If you don't uninstall the Redistributables you won't be able to install the update. I'm pretty sure there won't be any updates fixing this bug in the near future, since development stopped in 2020.
• Music Maker

  3 answers, most recent on 10/14/2022

  RE: [Solved] How do I expand the sound file names in the instruments (see image)
  @Karl-Licht Like @gjonny  wrote, there is a hotfix in under the important posts: https://www.magix.info/us/forum/hotfix-gui-problems-with-soundpool-loop-table-after-update-31-0-1-13--1307175/
• ACID

  9 answers, most recent on 11/25/2024

  Install Error -2147163964
  Thesis Question: Am I completely Cooked?   I'm having some issues with re-installing AP11, My error code is -2147163964I've so far done all of these:- Uninstall .NET framework and reinstall it- Uninstall C++ 2015 - 2022 Redistributable both x86 and
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @browj2, @CubeAce Hi Gimp's capability with a video editor is limited, it does not have the capability of creating overlays and returning them back to MMS/VPX as XPGD does. As an external Image Editor it also does not return the edited image and
• Movie Studio

  26 answers, most recent on 3/18/2025

  RE: MIX option missing in Chroma Key
  @hdrechsel18 There might be an option to go back to the previous version if you wish, it was recently discussed on here, Glad you mentioned this, I'll ignore the updates. @CubeAce What 2024 version are you on? Yeah those AI fxs will do that, you'll
• Movie Studio

  26 answers, most recent on 3/18/2025

  RE: MIX option missing in Chroma Key
  @hdrechsel18 @CubeAce When I open MMS 2024 Suite I get this update offer, I ignored it 'Remind me later' This is 2024 suite version 23.0.1.192  But this is MMS studio 2025 platinum version 24.0.1.239  
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  so everything installed fine. I used the program this morning to make a song without issue (Shameless track post lol https://on.soundcloud.com/qrcMt). The problem in the updater not doing anything when the update has downloaded. The minute i click
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Thanks for that Rob. Over the years when I have had issues with previous Photostory versions I have experimented with both Studio and Game Ready drivers. I found virtually no difference between the two, although the Studio Driver had the edge when I
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  I have just updated Windows 10. I have some more rounds of updates to go, but no change yet. I'll send an email to Magix. Edit: The email is send and I have shared a link to this thread as well.
• Movie Studio

  5 answers, most recent on 7/4/2025

  RE: MXMPEG2 Error 0110: no media decoder found
  @Steve-Summerlin, @AAProds Hi Al, I think you are referring to this topic. which, AFAIK, still holds without the aforementioned LAV codec install. I would suggest you try the Microsoft AV1 decoder, here, before using the portable version of the LAV
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  @Ogbegbe-JohnsonU 3D Maker 7 is very old. I believe it was last updated in 2011? The old downloaders probably no longer work, which is a general problem for Magix software released before 2014. You need to contact customer support at
• Music Maker

  2 answers, most recent on 5/28/2024

  RE: Music Maker update 32.1.0.18
  I have purchased the 2024 + 2025 Premium upgrade. I have also updated the software which runs painfully slowly and now crashes. I have sent error reports any ideas on a way forward? I now own a useless programme.
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium – Download drivers: https://my.hidrive.com/lnk/FCAqGVxG   Video Converter Red
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Elprimeradavio I did suggest you go directly to the Intel website for the latest drivers for your CPU (via the link I gave you). There have been numerous occasions when users have found that Windows Update reports the drivers are up to date when
• ACID

  9 answers, most recent on 5/1/2024

  RE: ACID PRO - Unable To Launch - 'Creating Child Windows'
  @johnebaker I don't let Windows update anything other than OS related items; security and such. I have GeForce handle the GPU drivers and I had the latest drivers installed before the problem started. Since I had to recently wipe my entire station
• SOUND FORGE

  4 answers, most recent on 7/29/2024

  RE: Sound Forge Registration on New DAW
  I remembered last night that I purchased a CD back up for Sound Forge. It loaded and registered perfectly on Magix but still doesn't show up in My Products listing. It updated cleanly afterwards, too. Not sure what's going on, but at least it's
• MAGIX

  No answers, created on 3/26/2025

  [Closed] Patch for Music Maker | version 33.1.1.19
  Hi all, Today we have released a program update that brings Music Maker a lot further in terms of functionality and user interface, and also contains some bug fixes. Please find below the official patch notes: Changes in patch 33.1.1.19 compared to
• ACID

  15 answers, most recent on 11/28/2024

  RE: Magix Acud Studio 11 ...problem with the latest update
  Well, I tried it and didn't work for me, so now I've gotten rid of 3 residing 2013 Redistributables and the older AMS 11 one only allows it to be installed just fine, but not updated to the newest release... just errors, bummer....
• Web Designer

  One answer, on 12/3/2023

  automatic check fail for update
  I just reinstalled my 2017 program of xara web designer premium 365 gaurantee. Upon opening, it stated there was an available update and gave me the option to install now or later. when i clicked "install update" a message appear that Automatic
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John, No, I don't see the specific problem you raise here. BUT, there are quite a number of people, myself included, who use Adobe Audition CC and who are experiencing a very similar "bug" (not sure about other Adobe apps, I only use
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @ron-griswold If you could give the exact specs of this a very "bare system fully updated" That may prove to be extremely useful. Never confuse the ability to play a file back successfully on any given machine with the ability to edit it. They are
• SOUND FORGE

  2 answers, most recent on 10/2/2022

  [Solved] Ozone 9 elements not working after update to 16.1?
  Ozone 9 elements fails to load...tried reinstalling, no luck! Any help would be urgently & very much appreciated