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Hello, recently I have upgraded from Sound Forge Pro 14 to Sound Forge Pro 16. I am using the most current version and build (16.1.3 – Build 68) running Windows 10. Up until using SFP 16, I would insert markers on different points of time in a

Photostory

30 answers, most recent on 2/25/2025

RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

@Robert-Madison Hi, To answer this question: When I click on the musical notes icon in the program itself, I get an ad for "free music" but there doesn't seem to be any way of accessing my own music. As indicated in the manual, this is where any

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

MKV files are here. MP4s are here. The MP4s load into VPX16 but the thumbnails are blank. The loaded files preview jerky Audio and no Video.

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

@Glenn-Duran Sound Forge Audio Cleaning Lab is a "legacy" application. It's now going multiple years without updates and there will likely be none in the future. The support already knows all these bugs from user reports. To reach support click on

Video Pro X

10 answers, most recent on 12/23/2024

Update waveform

Here is my first real question regarding VPX. I am working with music videos where certain things are performed live. I need to synchronize the video with the audio file that I export from my DAW so that there is perfect lip sync. I do that by

Photostory

3 answers, most recent on 1/24/2025

RE: Media Pool length of audio files (Premium VR v.19.0.2.36 (UDP3)

@Sam-McPherson If you right-click on an audio file in Windows Explorer and go to Properties>Details, one of the entries is "Length". Does that help you? JeffForum Moderator

Movie Studio

90 answers, most recent on 1/13/2025

RE: Slideshow-Reducing photo length merges Audio track

A bit more info, it seems as though the second audio object attaches itself to a particular image and moves back and forth when that image moves using the "Change Photo Length" option.

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi again, Rick. I found some deleted files in the recycle bin and restored one that I knew had glitches. I have taken a short excerpt here where two glitches appear: in the words "noob" and "mind you". Let me know if you can access the file. Many

Movie Studio

31 answers, most recent on 7/9/2024

RE: How do I redo an audio track in Movie Studio 2024 Platinum?

@Eric-Elliott Hi Eric, Please watch my video several times. What do I do to redo an audio track (voice over)? First, let's get the jargon straight. You don't redo an audio track, you simply record again to an audio file. In Movie Studio (MMS),

SOUND FORGE

17 answers, most recent on 5/28/2024

RE: SF18 build 21: Plug-in Manager problem

@SP. Digital Audio Workstation also edits audio. The complaint about Sound Forge is the crashes that Magix doesn't bother to fix.

SOUND FORGE

38 answers, most recent on 10/8/2024

RE: Sound Forge Minimal Video tools; what do I need next?

@murrayatuptown Just to add one thing to what @johnebaker has told you. I note you wrote: discarding the audio, and using separate PCM recorded audio and I could never regain audio/video synch. Lesson learned: never separate the audio & video

Samplitude

One answer, on 1/17/2025

RE: How can I download my software again?

@Dledge Is your version available here? https://www.magix.com/us/support/pro-audio-downloads/ Did you register it under another email? That would explain why it isn't visible. The problem is, you cannot activate it with a new email address. You

Movie Studio

8 answers, most recent on 6/6/2024

RE: [Solved] Imported videos have sound but all frames are black

@Zoran-Rukavina Hi The mediaInfo data shows that the video is a 'standard' although with an incorrect audio sample rate format, MMS 2024 should not have an issue with the files. However there is an issue that should be fixed before proceeding

SOUND FORGE

5 answers, most recent on 8/11/2024

RE: Channel 2 volume is so low I can't hear it

The files are MP3. BUT, the missing audio occurs only in Audio Studio, even with MP3's recorded prior to having this problem. The 'proxy' setting is for lossy files playback. I have not read any reports of that particular issue though.

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Sorrento Your question has been hidden as it is not relevant to this topic which is about contacting support regarding Movie Edit Pro Please create a New post in the correct section of the forum ie Audio, Sound Forge as you have done with previous

Music Maker

14 answers, most recent on 9/27/2025

RE: What are the corresponding albums to Soundpools with no images showing

@Leonard-1 HDP files are probably leftover files from your old projects. These are not part of the loops, these are generated after you load audio files into the project to store edits. Because editing works non-destructive, you need to store the

SOUND FORGE

3 answers, most recent on 7/16/2025

RE: Used Pro12 for years. Now get license error message and can't save

I, too, use SoundForge Pro 12 as an audio book narrator. This morning I found the same error message as did Terry -- "There is no license to use this software," and couldn't save the file I was working on. I will try your suggested workaround and

Music Maker

12 answers, most recent on 11/29/2024

RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"

Thank you for responding!I am not using an external audio device besides a microphone/headset. The issue seems to be when the "welcome/login" screen pops up to try to sign me into my magix to verify my 2024premium.I can "pause" the login screen by

Movie Studio

14 answers, most recent on 3/26/2025

RE: MP3 imports are being reduced to 4-seconds length + Not playing!

@Apollo89x I just downloaded that audio from YT using 4k Video Downloader+ and it loads into Magix without issue. There's something dodgy about your downloader software methinks. The MediaInfo from the 4k Downloader file: GeneralComplete name

Video Pro X

2 answers, most recent on 11/24/2024

RE: Can file result from render won't include any audio stream?

@Betovalle Hi . . . . If you remove the audio from the clip in the timeline when rendering it, it will generate the file with zero audio stream! . . . . Yes and no, it depends on the file format you are exporting to and the Media setting in the

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

@MV650 Hi. Unfortunately I can't translate the text of the images from Dutch. Can you give us the model and make of your laptop / desktop? Maybe then I can go through the specs or find a manual on an English site. It's really unusual to see a single

SOUND FORGE

One answer, on 6/28/2024

RE: Compatibility with File .vip from Magix Audio Cleanic 15 deluxe

@chatron-j Make a backup of your VIP file and the associated audio files first and the try to download the 30 days trial version of Sound Forge Audio Cleaning Lab 4 and open your files.

SOUND FORGE

3 answers, most recent on 12/30/2025

Voiceover Gate zeroes out the audio

I just upgraded from 16 to 17. I have some pretty standard things I do for a podcast and using the Gate on Voiceover settings is one of them. If I do it in 17, after applying the waveform is a silent flat line. When I do it in 16 the VO gate applies

Music Maker

16 answers, most recent on 11/13/2024

RE: Music Maker update 33.0.2.12

@David-Barselow This can be an audio driver problem. Have you tried restarting the computer and a higher ASIO sample buffer size?