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  • Music Maker
    10 answers, most recent on 3/22/2024
    RE: Support links are redirecting me to Forum instead. Serial Number prob
    @Eleyan Hi, Disconcerting, but understandable, I guess, as Magix has made improvements to the Store on both the server end and the program end. As @johnebaker says, just download and install Music Maker 2024 from Magix.com. It's free. Editions are
  • Audio Cleaning Lab
    3 answers, most recent on 2/15/2023
    RE: [Solved] Windows 11
    @alan_reeves Hi . . . .  ACL 16 Deluxe . . . . Assuming you mean Magix Audio Cleaning Lab 16 then this is a very old version from 2010 and is not compatible with Windows 11. Re-installing would be pointless as the product uses a discontinued P2-
  • Movie Studio
    5 answers, most recent on 12/30/2022
    [Solved] Magix Movie Studio 2023. Can it run vf files?
    Is it correct that Magix Movie Studio 2023 is unable to run and render vf projects? I have been using Sony Vegas Movie Studio HD Platinum 10 on a Windows 7 pc. I am now on a new pc with windows 11 and will be using Resolve or possibly Magix for
  • Music Maker
    One answer, on 9/22/2025
    Unlimited Loops Issue
    I purchased an unlimited loops subscription but cannot access MusicMaker 2025. I get a window requesting that I enter a serial number, but I never received one. I did receive an email that provided something like a serial number, but it is a series
  • SOUND FORGE
    11 answers, most recent on 5/14/2024
    RE: Downloading Acoustic Mirror Impulse files
    To all it may concern,Here is a link to download the Acoustic Mirror impulse files, I recall some are from the legacy impulse pack when AM was an secondary purchase from Sonic Foundry (the initial developer/publisher of Sound Forge).Unlike the
  • Music Maker
    One answer, on 4/8/2024
    RE: Cannot locate instruments from previous versions
    @Mark-Duignan Are they installed? Please check the internal Download tab inside Music Maker for available instruments.
  • Music Maker
    5 answers, most recent on 12/27/2023
    RE: Installation of MMM 2024 on Second Computer
    All of the VST's I listed are shown in VST Instruments as purchased and shows a download arrow. After I download any of them, it says Download Complete, Ready for Installation, then, after installing, another screen pops up and says File Not Found
  • Rescue Your Videotapes!
    7 answers, most recent on 2/6/2024
    RE: MAGIX Video easy doesn't want to recognize my Serial-no.
    @lejla-n You can get the correct installer for your serial number from here: https://www.magix.com/int/support/my-service-center/product-downloads/
  • ACID
    5 answers, most recent on 4/3/2026
    RE: ACID Pro will not launch
    @G.K.G. Because you have Sound Forge Audio Studio installed you definitely also have the Magix Low Latency ASIO driver on your system. This is an old version of ASIO4ALL and on certain modern Windows versions, it can become unstable. I recommend you
  • Movie Studio
    6 answers, most recent on 7/29/2024
    RE: proDAD ACTIVITION
    @Emmanuel-Frimpong Hi. I've just checked my own and the Mercalli Pro does not appear in that section. Only ProDad Vitascene is showing in my program. The activation for Mercalli should have been shown as a download link to follow in your program
  • SOUND FORGE
    10 answers, most recent on 12/5/2025
    RE: Error Code 24. Just bought and installed.
    Sorry to hear that you have been suffering a similar problem with Magix support - seems to happen with companies in many different fields once 'equity partners' get involved, and their frequent cost-cutting in search of short-term bigger profits
  • Photo & Graphic Designer
    4 answers, most recent on 1/5/2023
    [Solved] Xara Photo & Graphic Designer 16 & 19 installed? Stuck in Update Loop
    Hello and it's been a long time since I had used any Xara product, But. I recently installed "Xara Photo & Graphic Designer 16/365 and purchased the one-year update subscription, I did not realize that it downloaded v19 and installed it. When I
  • Video Pro X
    11 answers, most recent on 3/23/2024
    registration
    Hi how do i register to download content from the hub  
  • Movie Studio
    9 answers, most recent on 12/24/2023
    RE: Cant use MP4 files on timeline
    @AAProds @emmrecs @johnebaker If the last popup warning is saying the activation code is incorrect and that download should be automatic, is it possible the download of the program itself didn't download correctly? What if the program was
  • Movie Studio
    13 answers, most recent on 3/31/2023
    RE: [Solved] Lack of Transitions
    @Mark-Russell Hi This is one of the several limitations of the trial version - others are effects, features eg transitions, templates etc and export duration - limited to 3 mins. The are all unlocked when you buy the program and download the Extra
  • SOUND FORGE
    7 answers, most recent on 1/15/2024
    RE: New License Purchase For Sound Forge Pro 17
    @Jamil-Taylor You can find all downloaded installers in the directory C:\Users\YourWindowsUsername\Documents\Magix Downloads\Installationsmanager And yes, you can simply redownload everything if you want.
  • Music Maker
    No answers, created on 6/17/2024
    Music Maker Free Edition no longer available!
    Beginning with version 2025 Music Maker will no longer have a feature limited Free Edition. Instead, Magix reduced the price of the fully featured Premium Edition to about $50, or $40 for an upgrade from an earlier version. So, in case you are
  • Video Pro X
    10 answers, most recent on 4/30/2024
    RE: Magix Movie edit pro premium 2022 crash problem
    Hi can someone please tell me if Magix Premium pro 2022 was it a cd installation? or a digital download, as I have been having a lot of trouble with mine and want to install it on another pc to see if issues are still there. I can[t remember how I
  • Movie Studio
    4 answers, most recent on 12/24/2022
    [Solved] Importing video clips
    I have just downloaded and installed Movie Studio 2023 Suite (22.0.03.167) with all available add-on features. While drag and dropping my first MP4 video clip I was asked if I wanted to download and install a codec. I'm sorry I did not note the
  • ACID
    4 answers, most recent on 3/7/2024
    RE: error 404
    @Jimmie-Rose If you received a voucher code from them you can redeem it here: https://magix.com/redeem If you received a serial number, you can download the software from here
  • Movie Studio
    27 answers, most recent on 4/20/2025
    RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
    @William-Keeth Hi . . . . It won't work for a new file . . . . We need to know the file format and encoding you are working with. Download and install MediaInfo and analyse the video file you are trying to import and post the results, see this
  • Movie Studio
    14 answers, most recent on 3/2/2025
    RE: Problems converting MXV to MP4
    .................. . how do I get the MPEG download again? @RayBin I don't think you'll need to install it again, It's a codec that gets installed on your system separately so still should be there even if you uninstall MMS (Magix Movie Studio),
  • Music Maker
    One answer, on 11/27/2025
    RE: installation Music Studio 2024 Dlux
    @JeanLuc-SCLAFANI Vous parlez de Music Studio 2004 Deluxe ? On trouve des lecteurs de disque externes USB pour environ 20 €. Ces anciens logiciels ne sont plus disponibles au téléchargement. De plus, leur compatibilité avec un ordinateur moderne
  • Samplitude
    4 answers, most recent on 6/23/2024
    RE: Static and audio dropouts
    @P.A. Yes, Magix Low Latency is an older version of the free ASIO4ALL driver. Maybe it's a good idea to download and install the newest version of ASIO4ALL.
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