• Music Maker

  2 answers, most recent on 4/2/2024

  RE: updata gone worng
  @jesse-drumgole Hi Please do not post multiple times on the same issue. I have removed the 5 duplicate posts. This is a user to user forum so getting a response will depend on when a fellow user is on line who can help with the issue. John EBForum
• SOUND FORGE

  13 answers, most recent on 11/4/2024

  RE: Last used preset for Effects and Processes
  When I sent email to support, a person replied: "This behavior is completley normal for the program version 18. It's the exact same program behavior here on our end and have never been expected to do anything different. This is no bug or issue at
• Off topic

  One answer, on 6/6/2025

  Video/Audio Sync Issues
  Hi, I have been downloading some videos from YouTube using a free online downloader site, but when it downloads, the audio format is Opus. Opus is not compatible with either of my Blu-ray Players, and so I have been using VLC Player to convert the
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  @jak.willis Apologies but this isn't an answer for your current problem. I don't know if you seen this. I thought you may be interested in https://forums.digitalspy.com/discussion/2450392/classic-eastenders-quality-issues-on-uktv-drama/ You may
• Music Maker

  14 answers, most recent on 6/10/2024

  RE: Music Maker begins to lag, eventually crashing after opening store.
  I bought a new SSD drive and I will be using Macrium to clone. The fruitloops AsIO is much faster, So I am not sure if the sound is the issue. Once I clone and install this higher SSD. If problem still persists then I will proceed to getting the USB
• Samplitude

  3 answers, most recent on 10/8/2025

  RE: New update is available for Samplitude Pro X8 and Music Studio X8
  Happy new year to everyone! We start this year with small bugfix patch for Pro X8 nad Music Studio (see below). More good things to come this year, stay tuned A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed
• Samplitude

  7 answers, most recent on 12/29/2024

  RE: Playback along with audio stuttering every 1-3 seconds
  It can be problematic to use a wireless/USB device for recording/playback. I would recommend something that is connected via audio cable. DAWs like Samplitude record sample accurate. That's why you need a low latency connection. Unfortunately that
• SOUND FORGE

  15 answers, most recent on 5/23/2024

  New Install of SF17 and problems
  Hi, need help. Just got SF17 and have discovered some issues. I'm a sort of casual user. I've used SF before to put together music and commentary for an internet radio show, so nothing too complicated. I'm having two major issues that I can't
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  RE: Extraction de pistes CD
  Bonjour, Merci d'abord pour la réponse. Ce faisant, le message lu précédemment a bien disparu et l'icône de lancement est désormais ornée d'un blason de couleur jaune et bleu. L'anomalie a cependant été déplacée puisque la sollicitation de
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @AAProds Hi Al, I assume you created a full Registry Backup before you deleted that specific key? If so, have you tried reinstalling that backup? Does that resolve the issue for you? If so, it would seem that Support's advice to @PETER-SMITH1397 is
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Greetings, To whom it concerns. I have tried to place an order via PayPal. Each time I was met with an error and to try again. Apparently I was charged 3 times via PayPal. I have reached out to the support email regarding this. No reply. I wanted 1
• SOUND FORGE

  3 answers, most recent on 9/30/2024

  RE: SF18 Build 21 scripting bug Solution Reminder
  @Unsounded Please send an email to infoservice@magix.net and report this behavior.I sent an email to support and they said that Sound Forge development is not very active.Maybe, it might take a long time to fix the issues. Or it may never be fixed.
• SOUND FORGE

  7 answers, most recent on 2/3/2023

  RE: [Solved] Noise after installing Sound Forge 14
  @David-Bertelli This might help you Hi! this sounds like another case of the magix low latency 2016 driver interference again...i would recommend uninstalling the magix low latency driver...here's how to do it: press the Windows key + R on your
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  They ran stress tests on the AMD, I tried to update the drivers manually & using windows update, it would say update installation complete, but when I returned to it, it would say it it needed its driver updated. I did tried to update it at AMD.
• Movie Studio

  11 answers, most recent on 3/18/2024

  RE: Effects freezes program
  All the effects. When I check Effects on top after Import. The whole program freezes up and need to use Task Manager to delete. Just clips from my GoPro 12....I used the same file on Vegas Pro 21 with no issue..Perhaps a re-install may solve the
• Movie Studio

  10 answers, most recent on 2/21/2025

  Bluray playback issues
  Greetings, Magix family. I have an issue I'm hoping someone has a solution for. I upgraded from Movie Edit Pro 2019 to Movie Studio 2024 in March 2024. After the upgrade, I've been having playback issues with my bluray discs. The problem: when I
• Movie Studio

  26 answers, most recent on 1/17/2025

  RE: Blu ray disk chapters blank
  @karataka Hi . . . . Let me explain again. . . . What the DVD does is only relevant in so far as the issue would appear to be not related to the video/audio formats on the timeline, this was concluded from your original post. Therefore the issue is
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds, @CubeAce Hi Al, Ray . . . . trying to install the program on too many computers and that I had to deactivate one of them. I had the same, the good thing is you do not have to shutdown the program to log in to your account, the dialog takes
• Music Maker

  One answer, on 6/7/2024

  Issues with Music Maker 2024 once downloaded and trying to upgrade.
  I have been having issues everytime I try to use the 2024 version of Music Maker Premium. All my recorded songs I created on previous versions are all messed up. The tracks are sped up even though they are at 100 they are running as if at 500. I
• SOUND FORGE

  11 answers, most recent on 4/19/2025

  RE: SF Pro 18 Annoyances, Fixes?
  What is the last version of SFP to not have the new OVERVIEW data window version that never goes away? I have never experienced or read reports of reoccurring 'Overview' window when it is disabled, Try the reset procedure (File menu) and disable
• Samplitude

  4 answers, most recent on 11/5/2022

  [Solved] Volume Issue
  Hi, I've been experiencing some issues with volume levels and wondering if anyone can provide any insight. I'm creating a track in Samplitude Pro X7 and mastering it for export. Everything sounds fine within Samplitude but when I play the exported
• Music Maker

  One answer, on 9/22/2025

  Unlimited Loops Issue
  I purchased an unlimited loops subscription but cannot access MusicMaker 2025. I get a window requesting that I enter a serial number, but I never received one. I did receive an email that provided something like a serial number, but it is a series
• SOUND FORGE

  6 answers, most recent on 12/31/2022

  [Solved] Sound Forge 15 and Ozone 10
  I recently purchased some Izotope products separate from Magix, I wonder if SF15 can load Ozone Elements 10 in it? I noticed there is a dedicated button for Ozone Elements 9, but I don't own that, and SF doesn't seem to detect OE10. So I am just
• Rescue Your Videotapes!

  9 answers, most recent on 4/22/2025

  Videowandler 2 issues...
  Hello. I am trying to connect my camcorder for use with Video Saver 8. I have the red and white USB and I used a guide found here to manually install the drivers through device manager and selecting the .inf file for it. It now shows properly as